TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Affinity CRM

    Score9.3 out of 10
    N/AAffinity is a relationship intelligence platform enabling teams to leverage their network to close deals. Affinity manages relationships by auto-populating a connected CRM pipeline and unlocking introductions to decision makers.

    $2,000

    per year per user

    Zinnia SmartOffice

    Score9.9 out of 10
    N/AFormerly from Ebix, Zinnia SmartOffice is a practice and agency management solutions for financinal service providers and banking institutions, offering CRM features, client engagement, note logging, financial document and data management, and related features.

    $70

    per month per user

    Pricing
    Affinity CRMZinnia SmartOffice
    Editions & Modules
    Essential
    $2000
    per year per user
    Scale
    $2300
    per year per user
    Advanced
    $2700
    per year per user
    Enterprise
    Contact
    Single User Performance License
    $70
    per month Single User
    Advisor Bundle
    $135
    per month Up to 2 user licenses
    Producer Bundle
    $275
    per month Up to 5 user licenses
    Offerings
    Pricing Offerings
    Affinity CRMZinnia SmartOffice
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Affinity CRMZinnia SmartOffice
    Small Businesses
    Hunter
    Score6.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Hunter
    Score6.7 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Affinity CRMZinnia SmartOffice
    Likelihood to Recommend
    9.0
    (8 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Affinity CRMZinnia SmartOffice
    Likelihood to Recommend
    Affinity (Project Affinity, Inc.)
    Nudge.ai is well suited for individual contributors without enough time or resource to do proper research on clients/prospects. It may work as well for larger teams, but I don't have experience using Nudge.ai in that environment. Nudge.ai is easy to use, so the onboarding and ramp-up time is quick.
    Incentivized
    Read full review
    Zinnia
    It is excellent for account opening, document aggregation and storage, tracking and correspondence. It is lacking in its interface and is often not intuitive or user friendly. I have had difficulty running specialized reports in the past and have had to call customer service for issues that should be easy to solve on one's own. There sometimes be a tremendous delay when interfacing with other programs like Microsoft Word.
    Incentivized
    Read full review
    Pros
    Affinity (Project Affinity, Inc.)
    • Organization
    • Data Housing
    • Exporting Data
    Incentivized
    Read full review
    Zinnia
    • organized
    • user friendly
    • effective
    • helpful
    • transparent
    Incentivized
    Read full review
    Cons
    Affinity (Project Affinity, Inc.)
    • More prompts to update and sort new connections
    • More visual appeal on each listing on a list
    • An Outlook desktop app plugin
    Incentivized
    Read full review
    Zinnia
    • The interface could be more user friendly
    • Some of its functionality is hard to use and/or hard to find
    • There are alot of field that we do not use that do not appear to be able to be deleted
    • It can sometimes be difficult to add new functionality
    Incentivized
    Read full review
    Likelihood to Renew
    Affinity (Project Affinity, Inc.)
    We will definitely be renewing. The value for the price we are paying is solid, and we are interested in growing our use to see if we can expand on the value we are getting from Nudge.ai.
    Incentivized
    Read full review
    Zinnia
    No answers on this topic
    Support Rating
    Affinity (Project Affinity, Inc.)
    Nudge.ai is fairly intuitive, so the need for support is minimal. I have only had to reach out to the support team a couple of times for minor issue. The response has been quick and issues resolved to my satisfaction in a reasonable time frame. I have no issues with Nudge support at this time.
    Incentivized
    Read full review
    Zinnia
    No answers on this topic
    Alternatives Considered
    Affinity (Project Affinity, Inc.)
    Affinity is the bridge that links our communication through our software workflow.
    Incentivized
    Read full review
    Zinnia
    While we have considered making a change we did not see the merit in considering any other companies. Additionally, the pricing is so attractive it is hard for other companies to compete for our business. At no point in the last 10 years have we seriously considered making a change
    Incentivized
    Read full review
    Return on Investment
    Affinity (Project Affinity, Inc.)
    • Hard to quantify - I know my job would be exponentially more difficult if I didn't have it.
    • Affinity frees someone in business development or sales of the endless spreadsheets needed to track pipeline progress.
    Incentivized
    Read full review
    Zinnia
    • organization
    • productivity
    • effeciency
    Incentivized
    Read full review
    ScreenShots