Adyen is a payment gateway software solution offered by Adyen.
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Marqeta
Score 8.9 out of 10
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Marqeta headquartered in Oakland offers a wide range of card issuance and payment card solutions for enterprise. Marqeta provides the infrastructure and tools for building configurable payment cards, and with its open API platform Marqeta is designed to allow developers to manage payment cards, as well as drive new modes of commerce and payment processing.
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Pricing
Adyen
Marqeta
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adyen
Marqeta
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Adyen
Marqeta
Features
Adyen
Marqeta
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Wherever a payments solution needs to be offered relatively fast, it's easy to set up and powerful, with strong technical capabilities. It works well both in settings where there isn't a dedicated payments department or team, as it can be customised with relative ease and low technical know-how
It is a great solution for people that want to make sure their users get their funds fast and to the debit card. It takes much less time than it would with a bank. It doesn't work well as a solution if you are looking for international or business users or have large sums you need to spend every day.
I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
Amex chargebacks could be integrated. We don't see them in Adyen at all.
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
The support team has been excellent and very responsive. Whenever we had issues and reached out, we were able to resolve most problems within 24 hours. I think it really helps that they are still a new-ish startup and are very hands-on with their business and with support.
Ayden has proved to be much more reliable with transactions and faster at completing them. We also have been benefited by their affordable rates and that it doesn't feel like a scheme to take from our profits. Lastly, the reports they provide help us to know what next steps we should take as a company, thankful for that direction.
