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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adyen

    Score8.9 out of 10
    N/AAdyen is a payment gateway software solution offered by Adyen.N/A

    Amazon Pay

    Score7 out of 10
    N/AAmazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
    Pricing
    AdyenAmazon Pay
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AdyenAmazon Pay
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    AdyenAmazon Pay
    Considered Both Products
    Adyen
    Chose Adyen
    Theses payment methods were used via Adyen in different markets around the world.
    Incentivized
    Amazon AWS
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    21 Answers
    Features
    AdyenAmazon Pay
    Payment Gateways
    Comparison of Payment Gateways features of Adyen and Amazon Pay
    Feature
    Adyen
    9.6
    9 Ratings
    28% above category average
    Amazon Pay
    -
    Ratings
    Fraud Detection9.69 Ratings00 Ratings
    API or SDK9.79 Ratings00 Ratings
    Recurring Payment Support9.59 Ratings00 Ratings
    Billing and Invoicing Support9.69 Ratings00 Ratings
    Global Support9.69 Ratings00 Ratings
    Payment Form Acceptance9.89 Ratings00 Ratings
    Best Alternatives
    AdyenAmazon Pay
    Small Businesses
    Apple Pay
    Score9.3 out of 10
    Apple Pay
    Score9.3 out of 10
    Medium-sized Companies
    Payoneer
    Score8.1 out of 10
    Payoneer
    Score8.1 out of 10
    Enterprises
    Checkout.com
    Score8.5 out of 10
    Checkout.com
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AdyenAmazon Pay
    Likelihood to Recommend
    9.0
    (16 ratings)
    7.0
    (25 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Availability
    9.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    AdyenAmazon Pay
    Likelihood to Recommend
    Adyen
    Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
    Incentivized
    Read full review
    Amazon AWS
    I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
    Incentivized
    Read full review
    Pros
    Adyen
    • PCI DSS Compliant Solution
    • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
    • Good support and quick solution for the technical help
    • Well described documentation on technical integrations
    • Drop in framework to display the payment options
    Read full review
    Amazon AWS
    • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
    • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
    • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
    • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
    Incentivized
    Read full review
    Cons
    Adyen
    • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
    • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
    • Amex chargebacks could be integrated. We don't see them in Adyen at all.
    Incentivized
    Read full review
    Amazon AWS
    • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
    • Sometimes Amazon Pay is slow in server
    • Amazon Pay customer support is not good for India
    Incentivized
    Read full review
    Likelihood to Renew
    Adyen
    Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
    Incentivized
    Read full review
    Amazon AWS
    No answers on this topic
    Usability
    Adyen
    No answers on this topic
    Amazon AWS
    It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
    Incentivized
    Read full review
    Reliability and Availability
    Adyen
    Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
    Incentivized
    Read full review
    Amazon AWS
    No answers on this topic
    Support Rating
    Adyen
    No answers on this topic
    Amazon AWS
    Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
    Incentivized
    Read full review
    Implementation Rating
    Adyen
    No answers on this topic
    Amazon AWS
    I don't have any idea about this question.
    Incentivized
    Read full review
    Alternatives Considered
    Adyen
    Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
    Incentivized
    Read full review
    Amazon AWS
    The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
    Incentivized
    Read full review
    Return on Investment
    Adyen
    • I cannot see any negative impact.
    • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
    • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
    Incentivized
    Read full review
    Amazon AWS
    • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
    • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
    • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
    Incentivized
    Read full review
    ScreenShots