Advocately vs. Impact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Advocately
Score 9.0 out of 10
N/A
Advocately, headquartered in Singapore and started by former Trade Gecko leadership, offers a customer advocate platform to drive reviews and testimonials or referrals.N/A
Impact
Score 7.0 out of 10
N/A
Impact Radius is a partner management platform from the company of the same name in Santa Barbara, California. The platform touts tag management without technical assistance for marketers, tracking of all media channels for multi-channel and mobile marketing, call tracking for inbound calls, and affiliate / partner program management capabilities. Central to the platform is the Partner Manager, with its pay-for-performance affiliate management capabilities.N/A
Pricing
AdvocatelyImpact
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdvocatelyImpact
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AdvocatelyImpact
Features
AdvocatelyImpact
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Advocately
-
Ratings
Impact
7.0
Ratings
1% above category average
Dashboards00 Ratings7.00 Ratings
Standard reports00 Ratings6.90 Ratings
Custom reports00 Ratings7.00 Ratings
Partner performance analytics00 Ratings7.00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Advocately
-
Ratings
Impact
6.6
Ratings
0% below category average
Content management00 Ratings5.90 Ratings
Content sharing00 Ratings6.90 Ratings
Partner collaboration tools00 Ratings7.00 Ratings
Partner Lifecycle Management
Comparison of Partner Lifecycle Management features of Product A and Product B
Advocately
-
Ratings
Impact
6.4
Ratings
0% above category average
Lead distribution00 Ratings6.00 Ratings
Co-op advertising00 Ratings6.00 Ratings
Partner discovery and onboarding00 Ratings7.00 Ratings
Referral tracking00 Ratings6.00 Ratings
Journey builder00 Ratings7.00 Ratings
Best Alternatives
AdvocatelyImpact
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Influitive
Influitive
Score 8.1 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Enterprises
Influitive
Influitive
Score 8.1 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdvocatelyImpact
Likelihood to Recommend
10.0
(0 ratings)
6.9
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
AdvocatelyImpact
Likelihood to Recommend
Hands down there are three things that set Advocately apart. First, it's dead simple to use. While there are a ton of things to check-out in-app, it's hard to get lost and very intuitive to figure out how to do what you need to do. Second, the team at Advocately are extremely responsive and helpful. It's easy to keep using software when the team behind it makes you feel valued and listens to your feedback and works hard to keep you happy as a client. Lastly, the data that's collected by Advocately has a ton of potential beyond what the app currently does.
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Impact is well-suited for those trying to upgrade their affiliate program and get more partners. It's one of the best solutions out there for advertisers looking to make a huge push. It's less appropriate for very small businesses that may not be able to afford the high monthly minimum of $1,000 or more.
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Pros
  • Advocately automates the process of asking your users for reviews on your favourite review platform
  • it makes fast and easy to gather reviews
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  • There are no hidden charges and tracking is instant and automated.
  • As an affiliate, Finding relevant offers and managing the programs is quite easy.
  • It has a great user interface which is quite easy to use and manage.
  • There is nearly zero downtime, which makes it much more efficient and reliable.
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Cons
  • It might be able to use predictive analytics to serve NPS surveys to users that are more likely to respond instead of just showing it to anyone that logs into the app.
  • I don’t have any complain about the product
  • I hope to see more innovation in their features
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  • User interface could be improved a little, as it is a quite difficult task to find the content or links
  • Approval from the advertisers sometimes takes a huge amount of time. If they can somehow reduce the response time, it will be great
  • New affiliates might find the onboarding process a little difficult
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Usability
No answers on this topic
Impact has had a major impact on our business. It is pretty easy to use if you don't have multiple accounts with them, so be sure you keep things streamlined. Otherwise, it can be confusing if you have to bounce between different accounts you've applied to. While they are managed under a single login, they can be difficult to distinguish between when trying to see how successful your campaigns are.
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Support Rating
No answers on this topic
We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
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Alternatives Considered
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Everflow had ok tracking but didn't have a great payment process and their marketplace was geared towards larger marketing conglomerates that we would have had to sign other contracts with. CJ is very comparable in terms of features their marketplace is bigger but the quality isn't always as high. The impact has the best tracking and SEM policy monitoring of the bunch.
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Return on Investment
  • More reviews.
  • More feedback for our team.
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  • By using Impact we were able to increase the number of advertisers on our platform.
  • Delayed payments on the part of advertisers or Impact creates so many execution issues.
  • Multi regional campaigns helped us to increase our presens in the market.
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ScreenShots

Impact Screenshots

Screenshot of Impact.com