TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adversus

    N/AN/AAdversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses that basically helps businesses boost KPIs, make better decisions based on insights and manage contacts more wisely. Adversus has set a mission to be a frontier and disrupt the outbound call center software market by making it easier to get in touch with the right people at the right time in an efficient and financially feasible…N/A

    CallHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A
    Pricing
    AdversusCallHub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AdversusCallHub
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.
    More Pricing Information
    Features
    AdversusCallHub
    Contact Center Software
    Comparison of Contact Center Software features of Adversus and CallHub
    Feature
    Adversus
    -
    Ratings
    CallHub
    8.4
    1 Ratings
    1% above category average
    Agent dashboard00 Ratings8.01 Ratings
    Validate callers00 Ratings8.01 Ratings
    Outbound response00 Ratings9.01 Ratings
    Call forwarding00 Ratings8.01 Ratings
    Click-to-call (CTC)00 Ratings8.01 Ratings
    Warm transfer00 Ratings8.01 Ratings
    Predictive dialing00 Ratings9.01 Ratings
    Interactive voice response00 Ratings9.01 Ratings
    REST APIs00 Ratings8.01 Ratings
    Call scripts00 Ratings9.01 Ratings
    Call tracking00 Ratings9.01 Ratings
    Multichannel integration00 Ratings8.01 Ratings
    CRM software integration00 Ratings8.01 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Adversus and CallHub
    Feature
    Adversus
    -
    Ratings
    CallHub
    8.4
    1 Ratings
    2% above category average
    Inbound call routing00 Ratings9.01 Ratings
    Omnichannel inbound routing00 Ratings8.01 Ratings
    Recording00 Ratings8.01 Ratings
    Quality management00 Ratings8.01 Ratings
    Call analytics00 Ratings9.01 Ratings
    Historical reporting00 Ratings8.01 Ratings
    Live reporting00 Ratings8.01 Ratings
    Customer surveys00 Ratings9.01 Ratings
    Customer interaction analytics00 Ratings9.01 Ratings
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    AdversusCallHub
    Small Businesses
    Dialpad Sell
    Score9.5 out of 10
    Nextiva Contact Center
    Score9.7 out of 10
    Medium-sized Companies
    Orum
    Score8.9 out of 10
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Enterprises
    Dialpad Sell
    Score9.5 out of 10
    Bright Pattern Contact Center
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AdversusCallHub
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AdversusCallHub
    Likelihood to Recommend
    Adversus
    No answers on this topic
    CallHub
    It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
    Incentivized
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    Pros
    Adversus
    No answers on this topic
    CallHub
    • All you'll require is your login credentials.
    • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
    • Callhub has been limited to protect privacy.
    Incentivized
    Read full review
    Cons
    Adversus
    No answers on this topic
    CallHub
    • Using new software is frustrating at first, but worth the effort.
    • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
    • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
    Incentivized
    Read full review
    Return on Investment
    Adversus
    No answers on this topic
    CallHub
    • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
    • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
    • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
    Incentivized
    Read full review
    ScreenShots

    Adversus Screenshots

    Screenshot of Call more efficiently with the autodialer. An automatic dialer is an electronic system or program that dials phone numbers automatically. If the call is replied, the auto-dialer connects it to a live human.Screenshot of Focus on valuable activities. Intelligent campaigns deliver efficiency and optimize your call center by automating contact- and call flows.

    CallHub Screenshots

    Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer