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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP WorkForce Suite

    Score1.7 out of 10
    N/AThe WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Pricing
    ADP WorkForce SuiteSAP SuccessFactors HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP WorkForce SuiteSAP SuccessFactors HCM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ADP WorkForce SuiteSAP SuccessFactors HCM
    Considered Both Products
    WorkForce Software An ADP Company
    No answer on this topic
    SAP
    Chose SAP SuccessFactors HCM
    SAP SuccessFactors is comparable to Workday Cloud Platform.
    Incentivized
    Chose SAP SuccessFactors HCM
    Oracle seems to have more functionality when it comes to tracking non-core HCM data. For example, they have modules related to occupational health and safety. But in the core HCM modules - personal, job, compensation, talent, and performance they are relatively similar in …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    624 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    468 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    613 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    271 Answers
    Implementation went as expected
    No answers on this topic
    79%
    Implementation went as expected
    357 Answers
    Features
    ADP WorkForce SuiteSAP SuccessFactors HCM
    Human Resource Management
    Comparison of Human Resource Management features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    Employee demographic data00 Ratings8.4509 Ratings
    Employment history00 Ratings8.1519 Ratings
    Job profiles and administration00 Ratings7.7495 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.0469 Ratings
    Organizational charting00 Ratings8.1532 Ratings
    Organization and location management00 Ratings7.9473 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.6289 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    Pay calculation00 Ratings7.8234 Ratings
    Support for external payroll vendors00 Ratings7.1208 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4204 Ratings
    Benefit plan administration00 Ratings7.4196 Ratings
    Direct deposit files00 Ratings7.6196 Ratings
    Salary revision and increment management00 Ratings8.2252 Ratings
    Reimbursement management00 Ratings7.7183 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    Approval workflow00 Ratings8.4310 Ratings
    Balance details00 Ratings8.0265 Ratings
    Annual carry-forward and encashment00 Ratings8.0230 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    View and generate pay and benefit information00 Ratings8.4341 Ratings
    Update personal information00 Ratings8.9444 Ratings
    View company policy documentation00 Ratings7.8293 Ratings
    Employee recognition00 Ratings7.6263 Ratings
    View job history00 Ratings8.2427 Ratings
    Asset Management
    Comparison of Asset Management features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Tracking of all physical assets00 Ratings8.43 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    Report builder00 Ratings6.9438 Ratings
    Pre-built reports00 Ratings6.5408 Ratings
    Ability to combine HR data with external data00 Ratings6.3329 Ratings
    Onboarding
    Comparison of Onboarding features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    New hire portal00 Ratings7.7344 Ratings
    Manager tracking tools00 Ratings7.7322 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    Corporate goal setting00 Ratings8.3409 Ratings
    Individual goal setting00 Ratings8.4456 Ratings
    Line-of sight-visibility00 Ratings8.0367 Ratings
    Performance tracking00 Ratings8.1427 Ratings
    Performance Management
    Comparison of Performance Management features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    Performance plans00 Ratings8.2464 Ratings
    Performance improvement plans00 Ratings8.0394 Ratings
    Review status tracking00 Ratings8.1433 Ratings
    Review reminders00 Ratings8.1437 Ratings
    Multiple review frequency00 Ratings8.1351 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    Create succession plans/pools00 Ratings7.8303 Ratings
    Candidate ranking00 Ratings7.7286 Ratings
    Candidate search00 Ratings7.9292 Ratings
    Candidate development00 Ratings7.7270 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP WorkForce Suite and SAP SuccessFactors HCM
    Feature
    ADP WorkForce Suite
    -
    Ratings
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    Job Requisition Management00 Ratings7.9360 Ratings
    Company Website Posting00 Ratings7.7341 Ratings
    Publish to Social Media00 Ratings7.7297 Ratings
    Job Search Site Posting00 Ratings7.6328 Ratings
    Duplicate Candidate Prevention00 Ratings7.3299 Ratings
    Applicant Tracking00 Ratings7.8343 Ratings
    Notifications and Alerts00 Ratings7.9349 Ratings
    Best Alternatives
    ADP WorkForce SuiteSAP SuccessFactors HCM
    Small Businesses
    Deputy
    Score7 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Harri
    Score6.9 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP WorkForce SuiteSAP SuccessFactors HCM
    Likelihood to Recommend
    1.0
    (6 ratings)
    8.3
    (641 ratings)
    Likelihood to Renew
    8.7
    (4 ratings)
    9.2
    (41 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (153 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.4
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    3.0
    (1 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.7
    (15 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    6.8
    (420 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (5 ratings)
    User Testimonials
    ADP WorkForce SuiteSAP SuccessFactors HCM
    Likelihood to Recommend
    WorkForce Software An ADP Company
    EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
    Read full review
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    Pros
    WorkForce Software An ADP Company
    • A lot flexibility in configuration of the system
    • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
    • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
    • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
    Read full review
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
    Read full review
    Cons
    WorkForce Software An ADP Company
    • Difficult to use
    • Retroactive adjustments must be made by an administrator
    • Delegation of duties must be done by an adminstrator
    • Data must be exported and then imported into pay system, does not support interface
    • Product has not changed or been updated in 4+ years
    Incentivized
    Read full review
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    Likelihood to Renew
    WorkForce Software An ADP Company
    After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
    Read full review
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    Usability
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
    Read full review
    Reliability and Availability
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    Performance
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
    Read full review
    Support Rating
    WorkForce Software An ADP Company
    Extremely knowledgeable staff that truly care about our business processes
    Read full review
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
    Read full review
    In-Person Training
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
    Read full review
    Online Training
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
    Read full review
    Implementation Rating
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
    Read full review
    Alternatives Considered
    WorkForce Software An ADP Company
    EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
    Read full review
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    Not applicable.
    Incentivized
    Read full review
    Scalability
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
    Read full review
    Professional Services
    WorkForce Software An ADP Company
    No answers on this topic
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
    Read full review
    Return on Investment
    WorkForce Software An ADP Company
    • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
    Read full review
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
    Read full review
    ScreenShots

    ADP WorkForce Suite Screenshots

    Screenshot of the WorkForce HUB dashboard, which provides an interactive control center for major actions and daily messages that matter most in a typical workday. It is available on any device.Screenshot of WorkForce Absence and Leave Management. This is used to manage employee absence and leave with a single source of record.Screenshot of WorkForce Time, an automated global compliance solution that provides real-time visibility into workplace operations.Screenshot of WorkForce Assistant, which identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience, used to communicate through collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources.Screenshot of WorkForce Scheduling, which gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for the employee population.

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot