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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP WorkForce Suite

    Score1.7 out of 10
    N/AThe WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A

    Arcoro HR

    Score8.7 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A
    Pricing
    ADP WorkForce SuiteArcoro HR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP WorkForce SuiteArcoro HR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ADP WorkForce SuiteArcoro HR
    Considered Both Products
    WorkForce Software An ADP Company
    No answer on this topic
    Arcoro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    87%
    Would buy again
    47 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    81%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    35 Answers
    Best Alternatives
    ADP WorkForce SuiteArcoro HR
    Small Businesses
    Deputy
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    Harri
    Score6.9 out of 10
    No answers on this topic
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP WorkForce SuiteArcoro HR
    Likelihood to Recommend
    1.0
    (6 ratings)
    9.0
    (47 ratings)
    Likelihood to Renew
    8.7
    (4 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (43 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Online Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ADP WorkForce SuiteArcoro HR
    Likelihood to Recommend
    WorkForce Software An ADP Company
    EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
    Read full review
    Arcoro
    We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.
    Incentivized
    Read full review
    Pros
    WorkForce Software An ADP Company
    • A lot flexibility in configuration of the system
    • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
    • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
    • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
    Read full review
    Arcoro
    • Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed.
    • Location at time of login is readily available. Distance from jobsite can be determined at any login.
    • Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary.
    • Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available.
    Incentivized
    Read full review
    Cons
    WorkForce Software An ADP Company
    • Difficult to use
    • Retroactive adjustments must be made by an administrator
    • Delegation of duties must be done by an adminstrator
    • Data must be exported and then imported into pay system, does not support interface
    • Product has not changed or been updated in 4+ years
    Incentivized
    Read full review
    Arcoro
    • It would be a nice feature if employees could add photos of their progress on jobsites
    • The GPS could be a bit more exact for tracking employees
    • The reports page online is not the most user friendly page. It seems dated.
    Incentivized
    Read full review
    Likelihood to Renew
    WorkForce Software An ADP Company
    After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
    Read full review
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
    Read full review
    Usability
    WorkForce Software An ADP Company
    No answers on this topic
    Arcoro
    It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.
    Incentivized
    Read full review
    Support Rating
    WorkForce Software An ADP Company
    Extremely knowledgeable staff that truly care about our business processes
    Read full review
    Arcoro
    I have had problems outside of normal business hours and I get a return phone call from them pretty quickly. There has only been I think 1 instance that I waited for too long to be able to fix my situation.
    Incentivized
    Read full review
    Implementation Rating
    WorkForce Software An ADP Company
    No answers on this topic
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
    Read full review
    Alternatives Considered
    WorkForce Software An ADP Company
    EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
    Read full review
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    WorkForce Software An ADP Company
    No answers on this topic
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    Return on Investment
    WorkForce Software An ADP Company
    • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
    Read full review
    Arcoro
    • Saved at least 15 hours of time entry per week
    • Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day
    • Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number
    • Geofencing tracks employees clocking in outside the job location
    Incentivized
    Read full review
    ScreenShots

    ADP WorkForce Suite Screenshots

    Screenshot of the WorkForce HUB dashboard, which provides an interactive control center for major actions and daily messages that matter most in a typical workday. It is available on any device.Screenshot of WorkForce Absence and Leave Management. This is used to manage employee absence and leave with a single source of record.Screenshot of WorkForce Time, an automated global compliance solution that provides real-time visibility into workplace operations.Screenshot of WorkForce Assistant, which identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience, used to communicate through collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources.Screenshot of WorkForce Scheduling, which gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for the employee population.