ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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UKG Pro
Score7.6 out of 10
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UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
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Pricing
ADP Workforce Now
UKG Pro
Editions & Modules
Essential
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Enhanced
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Complete
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HR Pro
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Payroll Essentials
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HR Plus
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Hiring Advantage
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Performance Plus
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Offerings
Pricing Offerings
ADP Workforce Now
UKG Pro
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
No setup fee
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
ADP Workforce Now is so easy to use, like a iPhone. UKG Pro was to complicated like a Android making it to hard to use and you cannot find half the stuff you are looking for. ADP Workforce Now made an easy tool to work with and actually use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
ADP Workforce Now is quite robust on the payroll side, but my overall favourite is BamooHR.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
I did not select ADP, I'm evaluating the other softwares to move away from ADP.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
I have exited 3 PEOs now and brought my business to ADP in house. My experience is with TriNet's PEO, Paychex's PEO and ADP Workforce Now. ADP beats both TriNet PEO and Paychex PEO as I couldn't wait to exit from TriNet and Paychex. Workforce Now will eventually be in a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ADP Workforce Now
ADP's ROI and strong track record has always kept us in their camp despite other vendors attempting to pull us away.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
UKG offered services we really liked. Both ADP and UKG are expensive and decided to stick with ADP for now as moving HRIS systems is a big task and each system comes with its own set of challenges.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Payroll Manager in Human Resources at Sun Basket (Food Production, 501-1000 employees)
Chose ADP Workforce Now
We selected ADP due to its value and included capabilities. I find it to be very similar to the majority of the major payroll providers and in hindsight [I] am not sure this is the route we [should] have gone. If you have a robust HR/Payroll team, I think the product is fine, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ADP Workforce Now
Although I didn't select ADP Workforce Now for our company, I can say that it stacks up a lot better than other systems I've used or evaluated in the past. The payroll module is user-friendly and very intuitive. It didn't take my team very long at all to get the process down …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
HR Representative in Human Resources at Press-Seal Corporation (Utilities, 201-500 employees)
Chose ADP Workforce Now
WFN offers a much friendlier user experience. Workday was a "pretty" system but did not offer near the functionality that WFN does. When completing a task in WFN, the steps are logical. If you did not know how to complete a task, the system is set up in a way that a few good …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
VICE PRESIDENT OF HUMAN RESOURCES, LEGAL AND CORPORATE COMMUNICATION in Corporate at Nautilus Hyosung America (Banking, 501-1000 employees)
Chose ADP Workforce Now
This system is far better than its competitors in the market space. It has greater functionality, stronger integration capabilities and it is priced lower than the competition. We have used UltiPro and Paycom in the past and have found that ADP Workforce Now is easier for our …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
There are some similarities between the two systems, but I will have to say that ADP is a much better system. The report writing is much better in ADP, along with the actual processing of payroll is easier and more user-friendly. The batching process is a lot better than UltiP…
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Payroll / Benefit Manager in Human Resources at SummitMedia, LLC (Broadcast Media, 201-500 employees)
Chose ADP Workforce Now
UtiliPro was an amazing system that gave you a one-stop-shop, the only issue with them was their tax services. They did not have issues with Regular Pay being over-road with other earnings in their "batches" and they also allowed you to use the back where you entered your own …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
I think that Workforce Now is more robust and inclusive to make things very efficient on one platform with different modules.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
I think they are about the same, although UltiPro is more user-friendly. We stayed with ADP Workforce Now because of the discounts. I do feel that if we continue to add products to the ADP platform (and ADP continues to add costs to each product/access), the cost will equalize …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ADP Workforce Now
I used UltiPro at my last job, and I wouldn't even consider them with my new company. Ultimate Time Keeping and Core System don't "talk" to one another, although they are within the same system. That led to PTO never calculating correctly for hourly employees. That system might …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
Many of these products are similar in functionality, but the UI is different. I think Workforce Now's UI is easy to use both for system admins and product users.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose ADP Workforce Now
I had used UltiPro for about 9 years and when I came here they already had ADP Workforce Now for 1 of the 3 companies. I liked ADP so I implemented it across the other 2 companies. As mentioned previously, I like UltiPro's payroll process/flow better (i.e. edit checks directly …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ADP Workforce Now
The payroll feature in ADP is better than UltiPro or Paycom. In UltiPro, you are unable to set up batches before you process the payroll. You have to run the payroll first and then go and enter the changes. I hated this as I had to hold on to manual one time changes until …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose ADP Workforce Now
After using other payroll/HRIS products, this one outshines them all. I feel it accomplishes this because it is much more than a payroll system, but an entire platform for all encompassing HR needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Payroll and Benefits Advisor in Finance and Accounting at Urban Systems Ltd (Civil Engineering, 501-1000 employees)
Chose UKG Pro
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose UKG Pro
I didn't select UKG Pro at this company. That decision was made prior to my joining. However, I have had the opportunity to evaluate UKG Pro next to ADP Workforce Now, and I opted to go with ADP Workforce Now. The reasons for that decision boiled down to the level of control …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
HR Coordinator in Human Resources at Holman Logistics (Warehousing, 51-200 employees)
Chose UKG Pro
Reporting is very different in UKG Pro vs ADP Workforce Now. In ADP you can make your own reports and there is lots of personalization, UKG has great standard reports, but you have no good option for making your own reports. Also, Org Chart viewing is much better in ADP …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
US HR Manager in Human Resources at African Wildlife Foundation (Non-profit Organization Management, 51-200 employees)
Chose UKG Pro
ADP Smart Compliance is slightly superior as it provides easily accessible information on our tax documents, payments, etc Visually, ADP Workforce Now is inferior. UKG is more user-friendly to employees. People strategy is old.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose UKG Pro
I think ADP is a lot easier to use and function within. While the GL maping is seperate done at employee level which is more time consuming. In my experience, the customer support seems better than UKG Pro. So far ADP points you to community support and training videos but …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose UKG Pro
I have used each of the other products at different workplaces. UKG Pro is a sweet spot of having the top features from each without most of the downsides of each.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose UKG Pro
ADP was by far the worst platform I've ever used. Terrible customer service and so many inaccuracies.
Paycor was a close second but we went with UKG because it was more comprehensive and allowed for more autonomy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose UKG Pro
I was not a decision maker in our switch from ADP. I do know that pricing may have been a factor. I do think they both have pros/cons that HR had to take in consideration when switching. I know that it is not an easy thing to switch your software so their reasoning also …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sr. Compensation & Benefits Manager in Human Resources at Goodwill Industries of Kentucky, Inc (Non-profit Organization Management, 1001-5000 employees)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Payroll Manager in Human Resources at Cortland (Real Estate, 1001-5000 employees)
Chose UKG Pro
UKG has a more user-friendly reporting tool (Cognos) than Workday and ADP. I appreciate the ease of getting reports on the fly without security limitations. Self Service is a key factor for our employees as UKG is easy to navigate through the system and is much more …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose UKG Pro
UKG Pro offers almost everything we need and integrates well between modules and with external vendors. It is for the most part extremely intuitive and easy to use both as a user and administrator. Being able to report on almost all data fields in the system is extremely …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sr HRIS Analyst in Human Resources at C&S Companies (Construction, 501-1000 employees)
Chose UKG Pro
ADP has the ability to pull in anonymized salary data for various industries to help companies with benchmarking and reporting. UKG should have the same ability to do that since it has payroll and salary data and job information from various companies. Also some simplified …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose UKG Pro
UKG is much more comprehensive and technologically advanced. All of the components speak to each other, rather than having to enter duplicate information.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Payroll Manager in Human Resources at Novares (Automotive, 501-1000 employees)
Chose UKG Pro
UKG was able to meet our needs and allow us to add modules if wanted. Core is much more robust. Very simple to integrate with out time keeping system. More bang for the buck.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sr HRIS Analyst in Human Resources at Cardinal Glass Industries, Inc. (Glass, Ceramics & Concrete, 5001-10,000 employees)
Chose UKG Pro
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Payroll Benefits & HR Analyst in Human Resources at Hoosier Energy REC (Electrical & Electronic Manufacturing, 201-500 employees)
Chose UKG Pro
I did not make the choice to implement UKG Pro, I was just hiring on into the company when it was being implemented. I did not like the customer service with ADP, it was all dependent on who you were able to talk to in the pool, and if you called back and talked to someone …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose UKG Pro
I did not select UKG ProUKG Pro (formerly Ultimate Software UltiPro). I was hired during the implementation process. I process payroll. I do not make those types of business decisions. I preferred ADP's Smart Compliance compared to UKG's tax filing service. ADP is the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose UKG Pro
I was not with with my current employer when UltiPro was implemented. This product was chosen because of the different HR tools it offered aside from just payroll. However, some of the modules that we expected to work better for us have lack of functionality needed for our …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose UKG Pro
UKG had all the modules we were looking for, was highly configurable, and looked like it could grow with our business. Did not realize how much of the heavy lifting was needed on our part for implementation and ongoing. UKG does have its quirks and some workarounds are needed …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose UKG Pro
UKG offers the same, and mostly better, services in the majority of the areas that we "graded" for our company's needs: recruiting, time and attendance, payroll, reporting, manager self-service, employee self-service, benefits administration, personnel requisitions, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose UKG Pro
UKG had greater customer support, better functionality, more reporting options, offered onboarding, improved analytics of workforce, and more opportunity to automate systems.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would say, well, I don't want to focus on less appropriate. I want to be well suited. I really feel like if the transparency with our count rep and then just diving in onto how to problem solve and how to troubleshoot, I think that's most important with that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
UKG has an amazing support team to reach out to if assistance is needed
All add-ons of UKG Pro integrate seamlessly making it a powerful software program
UKG Pro is very configurable to meet the specific needs of companies
It is easy to use and navigate
The mobile app is loved by all employees and provides on-demand access
The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Onboarding and recruiting need an environment that is more stable and dependable.
Core Benefits could be enhanced to allow OE and LE events via the mobile app.
Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The 12 primary users represent our core Human Resources, Payroll, and Finance operations teams. Within this group, HR managers use the platform to oversee employee lifecycle events, handle benefits administration, and process new-hire onboarding. The payroll specialists and finance staff manage bi-weekly payroll runs, direct deposits, tax compliance, and general ledger reporting. Additionally, a couple of operational team leads use administrative access to approve timesheets, track attendance, and monitor departmental PTO accruals.
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
this is my only down side of ADP, they dont transfer you around a lot (Good) and try to tackle the issue right there, but the english barrier is sometimes a huge brick that stands in the way, and can result in the wrong outcome. There has been times I have asked for someone else as I thought it was getting done wrong, and was still able to get the assistance I needed, just took me explaining it twice
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not harder.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
