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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    HiBob

    Score8.2 out of 10
    N/AHiBob is an HR management platform that provides features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A
    Pricing
    ADP Workforce NowHiBob
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Workforce NowHiBob
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.—
    More Pricing Information
    Community Pulse
    ADP Workforce NowHiBob
    Considered Both Products
    ADP
    Chose ADP Workforce Now
    Between the different HRISs and ATSs I have had experience with, ADP is probably the most robust. It is pretty difficult to find a system that incorporates all the essential HR functions (people data, time and attendance, PM, ATS, etc) and does it all seamlessly for large …
    Incentivized
    HiBob
    Chose HiBob
    HiBob is solid, again for a 50 - 250 or so employer. I perfer ADP Workforce Now because it has more robust features, however, HiBob can house international employee's data, which is why we went with it
    Incentivized
    Chose HiBob
    Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we …
    Incentivized
    Chose HiBob
    Hibob offers a lot of features and customization compared to BambooHR. You can have workflows only apply to select groupings of employees, whether by location, job type, or a custom group. It has built in surveys that you can customize; I had to use an expensive external system …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    386 Answers
    98%
    Would buy again
    60 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    320 Answers
    100%
    Delivers good value for the price
    55 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    395 Answers
    95%
    Happy with the feature set
    58 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    166 Answers
    96%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    69%
    Implementation went as expected
    203 Answers
    85%
    Implementation went as expected
    45 Answers
    Features
    ADP Workforce NowHiBob
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    7.9
    1039 Ratings
    1% above category average
    HiBob
    9.5
    60 Ratings
    19% above category average
    Employee demographic data8.1917 Ratings10.058 Ratings
    Employment history7.8954 Ratings9.658 Ratings
    Job profiles and administration8.4904 Ratings9.647 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.9932 Ratings9.257 Ratings
    Organizational charting8.0652 Ratings9.960 Ratings
    Organization and location management8.0715 Ratings9.851 Ratings
    Compliance data (COBRA, OSHA, etc.)6.8659 Ratings8.727 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    7.8
    1051 Ratings
    2% below category average
    HiBob
    8.3
    41 Ratings
    4% above category average
    Pay calculation8.51012 Ratings7.724 Ratings
    Support for external payroll vendors6.7396 Ratings9.419 Ratings
    Off-cycle/On-Demand payment7.4304 Ratings00 Ratings
    Benefit plan administration7.5804 Ratings00 Ratings
    Direct deposit files8.41000 Ratings00 Ratings
    Salary revision and increment management7.7782 Ratings8.034 Ratings
    Reimbursement management8.3477 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    7.7
    858 Ratings
    4% below category average
    HiBob
    8.3
    54 Ratings
    4% above category average
    Approval workflow7.6780 Ratings9.054 Ratings
    Balance details7.3811 Ratings7.752 Ratings
    Annual carry-forward and encashment8.1658 Ratings8.149 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    7.7
    1031 Ratings
    5% below category average
    HiBob
    8.8
    59 Ratings
    9% above category average
    View and generate pay and benefit information8.0994 Ratings8.941 Ratings
    Update personal information7.7983 Ratings9.359 Ratings
    View company policy documentation7.9794 Ratings8.752 Ratings
    Employee recognition7.0373 Ratings7.845 Ratings
    View job history7.732 Ratings9.656 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    30% below category average
    HiBob
    -
    Ratings
    Tracking of all physical assets6.012 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    6.8
    955 Ratings
    10% below category average
    HiBob
    7.8
    56 Ratings
    4% above category average
    Report builder7.8938 Ratings9.154 Ratings
    Pre-built reports7.2934 Ratings6.854 Ratings
    Ability to combine HR data with external data5.3557 Ratings7.734 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    7.2
    127 Ratings
    9% below category average
    HiBob
    -
    Ratings
    New hire portal7.6123 Ratings00 Ratings
    Manager tracking tools6.9100 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    7.7
    318 Ratings
    3% below category average
    HiBob
    7.8
    33 Ratings
    1% below category average
    Corporate goal setting7.5246 Ratings8.427 Ratings
    Individual goal setting7.6297 Ratings8.231 Ratings
    Line-of sight-visibility8.0243 Ratings6.825 Ratings
    Performance tracking7.6291 Ratings8.131 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    6.5
    411 Ratings
    19% below category average
    HiBob
    6.9
    50 Ratings
    13% below category average
    Performance plans6.9368 Ratings8.343 Ratings
    Performance improvement plans6.3316 Ratings1.934 Ratings
    Review status tracking5.5372 Ratings7.847 Ratings
    Review reminders7.0388 Ratings8.849 Ratings
    Multiple review frequency6.5322 Ratings7.842 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    26% below category average
    HiBob
    -
    Ratings
    Create succession plans/pools5.86 Ratings00 Ratings
    Candidate ranking5.86 Ratings00 Ratings
    Candidate search6.37 Ratings00 Ratings
    Candidate development6.26 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and HiBob
    Feature
    ADP Workforce Now
    6.5
    425 Ratings
    17% below category average
    HiBob
    -
    Ratings
    Job Requisition Management7.5370 Ratings00 Ratings
    Company Website Posting7.4361 Ratings00 Ratings
    Publish to Social Media6.9290 Ratings00 Ratings
    Job Search Site Posting6.6323 Ratings00 Ratings
    Duplicate Candidate Prevention2.38 Ratings00 Ratings
    Applicant Tracking7.2365 Ratings00 Ratings
    Notifications and Alerts7.9386 Ratings00 Ratings
    Best Alternatives
    ADP Workforce NowHiBob
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Workforce NowHiBob
    Likelihood to Recommend
    8.1
    (1106 ratings)
    8.9
    (61 ratings)
    Likelihood to Renew
    7.2
    (82 ratings)
    8.1
    (6 ratings)
    Usability
    2.1
    (79 ratings)
    9.4
    (9 ratings)
    Availability
    7.3
    (14 ratings)
    9.1
    (1 ratings)
    Performance
    6.4
    (13 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.3
    (477 ratings)
    6.7
    (4 ratings)
    In-Person Training
    8.2
    (9 ratings)
    -
    (0 ratings)
    Online Training
    5.8
    (17 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    7.7
    (3 ratings)
    Configurability
    6.4
    (10 ratings)
    9.1
    (1 ratings)
    Ease of integration
    6.1
    (8 ratings)
    9.1
    (1 ratings)
    Product Scalability
    7.4
    (767 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ADP Workforce NowHiBob
    Likelihood to Recommend
    ADP
    During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.
    Incentivized
    Read full review
    HiBob
    HiBob is the most customizable, scaleable and flexible HR platform on the market today. It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations. The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box. In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!
    Read full review
    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    HiBob
    • Provides usable data via feedback surveys for managers and operations team to take quick action on.
    • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
    • Simplifies and syncs every day HR tasks, saving loads of time and effort.
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
    Read full review
    HiBob
    • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
    • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
    • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    The 12 primary users represent our core Human Resources, Payroll, and Finance operations teams. Within this group, HR managers use the platform to oversee employee lifecycle events, handle benefits administration, and process new-hire onboarding. The payroll specialists and finance staff manage bi-weekly payroll runs, direct deposits, tax compliance, and general ledger reporting. Additionally, a couple of operational team leads use administrative access to approve timesheets, track attendance, and monitor departmental PTO accruals.
    Read full review
    HiBob
    We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
    Incentivized
    Read full review
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
    Read full review
    HiBob
    It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
    Read full review
    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
    Read full review
    HiBob
    Yes they are always there when we need them. Fast response time too.
    Incentivized
    Read full review
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    HiBob
    Yes the system is fast and easy to use.
    Incentivized
    Read full review
    Support Rating
    ADP
    this is my only down side of ADP, they dont transfer you around a lot (Good) and try to tackle the issue right there, but the english barrier is sometimes a huge brick that stands in the way, and can result in the wrong outcome. There has been times I have asked for someone else as I thought it was getting done wrong, and was still able to get the assistance I needed, just took me explaining it twice
    Incentivized
    Read full review
    HiBob
    A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
    Incentivized
    Read full review
    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
    Read full review
    HiBob
    No answers on this topic
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
    Read full review
    HiBob
    It was fast and easy to learn with the trainer. Their staff was great to work with.
    Incentivized
    Read full review
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    HiBob
    I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
    Incentivized
    Read full review
    Alternatives Considered
    ADP
    They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not harder.
    Incentivized
    Read full review
    HiBob
    Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
    Incentivized
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    Scalability
    ADP
    We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
    Read full review
    HiBob
    It is easy to use across the board for all departments in the company.
    Incentivized
    Read full review
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
    Read full review
    HiBob
    • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
    • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
    • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
    Incentivized
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    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

    HiBob Screenshots

    Product screenshotProduct screenshotProduct screenshot