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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    GoSpotCheck by FORM

    Score9.4 out of 10
    N/AGoSpotCheck by FORM enables brands to streamline their sales and merchandising team's surveys, audits and reports through mobile data collection. Companies can arm their teams with GoSpotCheck's mobile app to get real-time information about merchandising, product line performance and competitive research.N/A
    Pricing
    ADP Workforce NowGoSpotCheck by FORM
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Workforce NowGoSpotCheck by FORM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
    More Pricing Information
    Community Pulse
    ADP Workforce NowGoSpotCheck by FORM
    Considered Both Products
    ADP
    No answer on this topic
    Form.com (WorldAPP)
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    386 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    320 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    395 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    166 Answers
    No answers on this topic
    Implementation went as expected
    69%
    Implementation went as expected
    203 Answers
    No answers on this topic
    Features
    ADP Workforce NowGoSpotCheck by FORM
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    7.9
    1039 Ratings
    1% above category average
    GoSpotCheck by FORM
    -
    Ratings
    Employee demographic data8.1917 Ratings00 Ratings
    Employment history7.8954 Ratings00 Ratings
    Job profiles and administration8.4904 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.9932 Ratings00 Ratings
    Organizational charting8.0652 Ratings00 Ratings
    Organization and location management8.0715 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)6.8659 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    7.8
    1051 Ratings
    2% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Pay calculation8.51012 Ratings00 Ratings
    Support for external payroll vendors6.7396 Ratings00 Ratings
    Off-cycle/On-Demand payment7.4304 Ratings00 Ratings
    Benefit plan administration7.5804 Ratings00 Ratings
    Direct deposit files8.41000 Ratings00 Ratings
    Salary revision and increment management7.7782 Ratings00 Ratings
    Reimbursement management8.2477 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    7.7
    858 Ratings
    4% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Approval workflow7.6780 Ratings00 Ratings
    Balance details7.3811 Ratings00 Ratings
    Annual carry-forward and encashment8.1658 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    7.7
    1031 Ratings
    5% below category average
    GoSpotCheck by FORM
    -
    Ratings
    View and generate pay and benefit information8.0994 Ratings00 Ratings
    Update personal information7.7983 Ratings00 Ratings
    View company policy documentation7.9794 Ratings00 Ratings
    Employee recognition7.0373 Ratings00 Ratings
    View job history7.732 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    30% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Tracking of all physical assets6.012 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    6.8
    955 Ratings
    10% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Report builder7.8938 Ratings00 Ratings
    Pre-built reports7.2934 Ratings00 Ratings
    Ability to combine HR data with external data5.3557 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    7.2
    127 Ratings
    9% below category average
    GoSpotCheck by FORM
    -
    Ratings
    New hire portal7.6123 Ratings00 Ratings
    Manager tracking tools6.9100 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    7.7
    318 Ratings
    3% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Corporate goal setting7.5246 Ratings00 Ratings
    Individual goal setting7.6297 Ratings00 Ratings
    Line-of sight-visibility7.9243 Ratings00 Ratings
    Performance tracking7.6291 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    6.5
    411 Ratings
    19% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Performance plans6.9368 Ratings00 Ratings
    Performance improvement plans6.3316 Ratings00 Ratings
    Review status tracking5.5372 Ratings00 Ratings
    Review reminders7.0388 Ratings00 Ratings
    Multiple review frequency6.5322 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    26% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Create succession plans/pools5.86 Ratings00 Ratings
    Candidate ranking5.86 Ratings00 Ratings
    Candidate search6.37 Ratings00 Ratings
    Candidate development6.26 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and GoSpotCheck by FORM
    Feature
    ADP Workforce Now
    6.6
    425 Ratings
    16% below category average
    GoSpotCheck by FORM
    -
    Ratings
    Job Requisition Management7.5370 Ratings00 Ratings
    Company Website Posting7.4361 Ratings00 Ratings
    Publish to Social Media6.9290 Ratings00 Ratings
    Job Search Site Posting6.6323 Ratings00 Ratings
    Duplicate Candidate Prevention2.38 Ratings00 Ratings
    Applicant Tracking7.2365 Ratings00 Ratings
    Notifications and Alerts7.9386 Ratings00 Ratings
    User Ratings
    ADP Workforce NowGoSpotCheck by FORM
    Likelihood to Recommend
    8.1
    (1106 ratings)
    9.4
    (3 ratings)
    Likelihood to Renew
    7.2
    (82 ratings)
    -
    (0 ratings)
    Usability
    2.1
    (79 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (14 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (477 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (9 ratings)
    -
    (0 ratings)
    Online Training
    5.8
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    6.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.4
    (767 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP Workforce NowGoSpotCheck by FORM
    Likelihood to Recommend
    ADP
    During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    GoSpotCheck has been great when we want to collect data regarding price, number of items, yes or no responses and pictures, however it is not best used as a tool for audited large number or products. It is fairly easy to do this in the app but the data from the backend is a little bit of a nightmare! I'm hoping one day this can be looked into and provide a different way of collecting the multiple select question data to better suit audit data.
    Incentivized
    Read full review
    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    • Ease of designing and creating survey questions for field team to answer. It was so easy to edit, add or remove questions so that I could alter what I wanted to see in real time.
    • Ease of completing survey on mobile device. While it was important for the data to be collected, it needed to be done efficiently. The app was easy to use, navigate and made filling out the surveys quick.
    • Customer Service- whenever we had a question or an issue, customer service was there to solve the problem quickly and effectively. Typically an email was the best way to get a quick answer. Their service and sales teams would also help us build missions to ensure we are capturing the data we want to capture and were able to export it and read it the way we wanted.
    • Ease of the back end system, not just building missions as previously stated, but also reading and exporting the data and photos collected.
    Incentivized
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
    Read full review
    Form.com (WorldAPP)
    • Updating reporting dashboard to see more info
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Support Rating
    ADP
    this is my only down side of ADP, they dont transfer you around a lot (Good) and try to tackle the issue right there, but the english barrier is sometimes a huge brick that stands in the way, and can result in the wrong outcome. There has been times I have asked for someone else as I thought it was getting done wrong, and was still able to get the assistance I needed, just took me explaining it twice
    Incentivized
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Alternatives Considered
    ADP
    They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not harder.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    We used to use a product called "Stay in Front." This was a product that was used prior to my arrival at Alliance so I don't know a lot of the ins and outs regarding comparison. I have heard that Stay in Front had a much better auditing system, however retrieving pictures from the software was a little cumbersome and not as efficient as what GSC has set up for its users. The ability to pull data quickly and consistently for our clients is so important and one of the reasons why we made the switch. GSC is also often updating and upgrading the software to include more functionality and this is something we can really take hold of.
    Incentivized
    Read full review
    Scalability
    ADP
    We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
    Read full review
    Form.com (WorldAPP)
    No answers on this topic
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
    Read full review
    Form.com (WorldAPP)
    • The ROI was difficult to measure in dollars or units, but the data and intel we were able to collect and provide to our buying teams and use internally was invaluable. We no longer have the team collecting data in the field and it's a huge miss.
    • Alerted marketing team of competitor's promotions, merchandising and POP
    • Alerted product team of new products coming to market, feedback on new products in market, and consumer feedback on our products
    • Visibility to inventory standings and areas that needed improvement
    • A way to track in store planogram changes and total SKU count by brand - used to leverage our products in line review meetings
    • Ability to capture endless photos of merchandising and new products to have a visual at meetings
    Incentivized
    Read full review
    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

    GoSpotCheck by FORM Screenshots

    Screenshot of Advanced InsightsScreenshot of Photo ReportingScreenshot of Task BuilderScreenshot of Mobile AppScreenshot of Mobile AppScreenshot of Image Recognition Capture