ADP Vantage (legacy) vs. Zoho People

[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.

Incentivized

Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.

• EPIP batch uploads are customizable. Each payroll processor was given their own upload template so they could input all of their changes on it, and then upload at payroll processing time.
• We had multiple pay groups. ADP Vantage makes the ability to submit and close multiple pay groups individually very easy. This was a big pain point for us and we were able to speed our timing up by opening and closing our pay groups individually.
• Report writing in ADP Vantage is a breeze. It has the ability to drag fields into the report writer, so you don't have to remember the exact fields you need. You can literally go to the screen you want to report off of, and drag the field into your report.

Incentivized

• The time-tracking feature is really helpful, and it's great that you can use that feature from the app.
• We also use Zoho Recruit for applications, so Zoho People was a logical choice for managing HR information for our staff and members, and the two integrate really well together.

Incentivized

• [The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
• [The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.

Incentivized

• Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
• Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
• Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult

Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage

Incentivized

It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.

Incentivized

I gave Zoho People this rating due to its overall usability as it provides a strong platform for essential HR tasks like leave management, time tracking and attendance making it a self service platform for employees to easily access and manage records independently and saving time but 3 points less due to its check-in/check-out issues when the GPS or internet is an issue. Also the interface feels cluttered.

The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.

Incentivized

Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch

I think it's important for other companies to do their research and to make sure to not be oversold like we were. We needed to have an implementation expert with the sales person who could have explained some of what we wanted was not doable without costing extra. It's for this reason that I'm giving ADP Vantage HCM this rating. Everything is a project and comes with an additional cost.

Incentivized

Because Zoho is perfect in all aspects.

I personally did not receive in-person training. I do know that person to person interaction is more efficient versus self taught and online training. The instructor can work at your pace, and you will be able to ask more questions to better understand the system and how it works. I also prefer in person training overall.

super easy to follow along. I loved that I was able to move along with the instructions without feeling overwhelmed and lost. Being able to go back as many times as I needed really helped when I was helping my co-workers stay on task with the training.I love that ADP

It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.

Incentivized

I inherited this system when I came on board. Most recently I had been using ADP Enterprise, along with eTime and Virtual Edge. I have also used home-grown systems. I know there are some limitations between Vantage vs Enterprise, but I really haven't noticed them working in Vantage. It gives me a very similar experience to what I was used to, so it was simple for me to adapt. I am always aware of other systems that are being developed, but I am pleased with what I have right now with Vantage.

Incentivized

One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.

Incentivized

ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.

Incentivized

• Positive - saving the admins time by allowing EE's to access their own information.
• Positive - Managers being able to use Vantage easily to manage their employees.
• Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.

Incentivized

• Reduces the need for additional systems like time-tracking, excess excel spreadsheets and even HR training itself with their training resources.
• Streamlines assessment of data and categorizes leave, on-boarding and other data logically which decreases time spent searching and separating.
• Customization of forms and surveys is extremely useful and saves effort looking elsewhere for templates.

Incentivized