[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.
Perhaps well-suited in enterprise agreements where many users need access to many areas, and a giant contract is cost effective. This was a good company to work with as a student and instructor where value was not my specific concern. I cannot speak to the value paid by the responsible party in that context.
EPIP batch uploads are customizable. Each payroll processor was given their own upload template so they could input all of their changes on it, and then upload at payroll processing time.
We had multiple pay groups. ADP Vantage makes the ability to submit and close multiple pay groups individually very easy. This was a big pain point for us and we were able to speed our timing up by opening and closing our pay groups individually.
Report writing in ADP Vantage is a breeze. It has the ability to drag fields into the report writer, so you don't have to remember the exact fields you need. You can literally go to the screen you want to report off of, and drag the field into your report.
[The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
[The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
The program logs me off rather quickly when I have a window open stagnant on Practical Law. As I don't believe Practical Law bills per minute of use, I wish it would stay open longer.
Most of the corporate forms are still unavailable or not maintained in all 50 states. Would love to see practicioners like myself used as resources to get those updated and current.
Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage
It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.
The specific product ordered was fine, but it was far too easy to mindlessly incur ancillary charges without warning. This is much less user friendly than other, similar providers of services such as LexisNexis. The Thomson Reuters Westlaw experience is not intuitive when compared to other, similar providers and ended up being less cost effective.
The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch
I think it's important for other companies to do their research and to make sure to not be oversold like we were. We needed to have an implementation expert with the sales person who could have explained some of what we wanted was not doable without costing extra. It's for this reason that I'm giving ADP Vantage HCM this rating. Everything is a project and comes with an additional cost.
I was passed around like a hot potato and nameless responders were somewhat disrespectful and "snippy." There was no offer to resolve the issue I complained about, and I was basically made to feel as though I was lying about the problem. The solution was easy: fix my customized home screen to remove the possibility of wandering into a non-subscription area. This fix was never offered or pursued. Instead, I was offered the option of signing up for additional services.
I personally did not receive in-person training. I do know that person to person interaction is more efficient versus self taught and online training. The instructor can work at your pace, and you will be able to ask more questions to better understand the system and how it works. I also prefer in person training overall.
super easy to follow along. I loved that I was able to move along with the instructions without feeling overwhelmed and lost. Being able to go back as many times as I needed really helped when I was helping my co-workers stay on task with the training.I love that ADP
It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.
I inherited this system when I came on board. Most recently I had been using ADP Enterprise, along with eTime and Virtual Edge. I have also used home-grown systems. I know there are some limitations between Vantage vs Enterprise, but I really haven't noticed them working in Vantage. It gives me a very similar experience to what I was used to, so it was simple for me to adapt. I am always aware of other systems that are being developed, but I am pleased with what I have right now with Vantage.
Like I said earlier, I previously used Lexis as the legal research tool. I did like Lexis because it was very easy to navigate, and you were able to utilize their Shepherds tool for case citations. However, I felt that their bank or library of cases, legal standards or precedents, and providing the user with the quality of case law needed was subpar. [Thomson Reuters] Westlaw far exceeds [its] competitors when it comes to the necessary elements needed for legal practice/research.
ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.
Positive - saving the admins time by allowing EE's to access their own information.
Positive - Managers being able to use Vantage easily to manage their employees.
Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.
Accident report does not have auto insurance information, but [Thomson Reuters] Westlaw was able to locate information needed to make sure a client's injuries were taken care of
Case Citations in response to defendants' motions in trial citing decisions that are against our clients
