ADP Vantage combined HR, payroll, benefits, talent management and time & attendance. It is a legacy product.
N/A
ADP Workforce Now
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
N/A
Pricing
ADP Vantage (legacy)
ADP Workforce Now
Editions & Modules
No answers on this topic
Essential
Contact sales team
Enhanced
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Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
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Performance Plus
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Offerings
Pricing Offerings
ADP Vantage (legacy)
ADP Workforce Now
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Required
Additional Details
—
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
ADP Vantage and ADP Workforce Now are both Human Capital Management (HCM) products offered by ADP. Each product is known for its core payroll function, but they also provide a full suite of HR capabilities, such as talent management and benefits administration. Workforce Now is designed for midsize to large businesses, while Vantage focuses on enterprises.
ADP Vantage is an enterprise-focused HCM. It is used heavily for its payroll and related processes, such as timecards, scheduling, and PTO management, and Vantage provides these capabilities at scale. ADP Workforce Now is a cloud-based HR management system. It is used across company sizes but is most commonly found in midsized and large businesses.
Features
ADP Vantage and ADP Workforce Now both have strong features tailored to their target company sizes.
Vantage stands out for its payroll capabilities. Reviewers highlight the platform’s support for executing payroll across multiple high-volume pay groups simultaneously, which is crucial for enterprise scalability. Vantage’s reporting capabilities are also noteworthy, both in terms of prebuilt functionality and ad hoc reporting. Vantage also offers a range of supportive services, such as HR best practices and optimization assistance.
While Workforce Now also has solid payroll capabilities, it’s focus on midsize companies scaling up is reflected in its cloud-first design. Reviewers frequently point to advantages from the cloud-based platform, such as employee self-service via web browser and reduced overhead for HR departments. Workforce Now is also relatively user-friendly for employees and other end-users. The ease of employee self-service reduces the time that HR administrators need to spend address employee confusion, questions, and concerns within their organizations.
Limitations
There are some limitations to ADP Vantage and Workforce Now worth considering.
ADP Vantage’s enterprise scale can come at the cost of flexibility. Platform customization has been difficult to execute for some reviewers, as well as expensive. While this may be inconvenient for large enterprises, these barriers can be exclusionary for smaller organizations. Time management features, such as PTO requests and approval, has also been a difficult process for some users.
In contrast, ADP Workforce Now runs into some scalability issues at high volumes. For instance, payroll administrators have to manually enter some payroll processes for certain groups, such as employees in multiple pay groups. User experiences with extended HR capability, such as performance and learning management, have also been more mixed. Some reviewers have cited performance issues and customization limitations.
Pricing
ADP Vantage and ADP Workforce Now are both priced by quote from the vendor. Pricing varies by company size and which HR modules the company is looking to purchase and implement.
Features
ADP Vantage (legacy)
ADP Workforce Now
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Vantage (legacy)
9.2
Ratings
16% above category average
ADP Workforce Now
7.8
Ratings
1% below category average
Employee demographic data
9.20 Ratings
8.00 Ratings
Employment history
9.00 Ratings
7.80 Ratings
Job profiles and administration
9.30 Ratings
8.40 Ratings
Workflow for transfers, promotions, pay raises, etc.
9.30 Ratings
7.90 Ratings
Organizational charting
9.10 Ratings
8.00 Ratings
Organization and location management
9.40 Ratings
8.00 Ratings
Compliance data (COBRA, OSHA, etc.)
9.30 Ratings
6.80 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Vantage (legacy)
9.4
Ratings
16% above category average
ADP Workforce Now
7.8
Ratings
2% below category average
Pay calculation
9.50 Ratings
8.50 Ratings
Support for external payroll vendors
9.20 Ratings
6.70 Ratings
Off-cycle/On-Demand payment
9.30 Ratings
7.40 Ratings
Benefit plan administration
9.20 Ratings
7.50 Ratings
Direct deposit files
9.40 Ratings
8.40 Ratings
Salary revision and increment management
9.60 Ratings
7.70 Ratings
Reimbursement management
9.10 Ratings
8.20 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Vantage (legacy)
9.2
Ratings
14% above category average
ADP Workforce Now
7.7
Ratings
4% below category average
Approval workflow
9.30 Ratings
7.60 Ratings
Balance details
9.10 Ratings
7.30 Ratings
Annual carry-forward and encashment
9.10 Ratings
8.10 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Vantage (legacy)
9.4
Ratings
15% above category average
ADP Workforce Now
7.7
Ratings
5% below category average
View and generate pay and benefit information
9.10 Ratings
8.00 Ratings
Update personal information
9.10 Ratings
7.70 Ratings
View company policy documentation
9.40 Ratings
7.90 Ratings
Employee recognition
9.70 Ratings
7.00 Ratings
View job history
9.50 Ratings
7.70 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Vantage (legacy)
9.9
Ratings
20% above category average
ADP Workforce Now
6.0
Ratings
29% below category average
Tracking of all physical assets
9.90 Ratings
6.00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Vantage (legacy)
8.7
Ratings
15% above category average
ADP Workforce Now
6.8
Ratings
10% below category average
Report builder
9.10 Ratings
7.80 Ratings
Pre-built reports
7.70 Ratings
7.20 Ratings
Ability to combine HR data with external data
9.20 Ratings
5.30 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Vantage (legacy)
8.9
Ratings
12% above category average
ADP Workforce Now
7.2
Ratings
9% below category average
New hire portal
8.40 Ratings
7.60 Ratings
Manager tracking tools
9.30 Ratings
6.80 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Vantage (legacy)
8.8
Ratings
11% above category average
ADP Workforce Now
7.7
Ratings
3% below category average
Corporate goal setting
8.90 Ratings
7.50 Ratings
Individual goal setting
8.50 Ratings
7.60 Ratings
Line-of sight-visibility
8.50 Ratings
7.90 Ratings
Performance tracking
9.40 Ratings
7.60 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Vantage (legacy)
8.7
Ratings
10% above category average
ADP Workforce Now
6.4
Ratings
20% below category average
Performance plans
7.80 Ratings
6.90 Ratings
Performance improvement plans
8.60 Ratings
6.30 Ratings
Review status tracking
8.60 Ratings
5.50 Ratings
Review reminders
9.10 Ratings
7.00 Ratings
Multiple review frequency
9.20 Ratings
6.50 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Vantage (legacy)
9.4
Ratings
18% above category average
ADP Workforce Now
6.0
Ratings
26% below category average
Create succession plans/pools
9.70 Ratings
5.80 Ratings
Candidate ranking
8.80 Ratings
5.80 Ratings
Candidate search
9.50 Ratings
6.30 Ratings
Candidate development
9.50 Ratings
6.20 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.
well suited for folks in manufacturing or building (jobs and tasks required). Good for small and big business, ease of forming to what you want rather then getting oversold on items that you will not use. Lots of training options available
EPIP batch uploads are customizable. Each payroll processor was given their own upload template so they could input all of their changes on it, and then upload at payroll processing time.
We had multiple pay groups. ADP Vantage makes the ability to submit and close multiple pay groups individually very easy. This was a big pain point for us and we were able to speed our timing up by opening and closing our pay groups individually.
Report writing in ADP Vantage is a breeze. It has the ability to drag fields into the report writer, so you don't have to remember the exact fields you need. You can literally go to the screen you want to report off of, and drag the field into your report.
[The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
[The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage
We are happy with the service and options offered by ADP. Although the cost is a bit high for a not-for-profit organization, it is essential that we have multi-jurisdictional support for the 20 plus states where employees work and reside. As our company is diminishing in size, we may need to look at making a change to conserve costs. At this time, that would be the only reason we would not renew our WFN contract.
It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support. Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
I think it's important for other companies to do their research and to make sure to not be oversold like we were. We needed to have an implementation expert with the sales person who could have explained some of what we wanted was not doable without costing extra. It's for this reason that I'm giving ADP Vantage HCM this rating. Everything is a project and comes with an additional cost.
Most of it is not local, which impacts barriers and customs. I do think they know a lot, but not the cohesive piece. Some naturally know more about certain things than others. The payroll section should be broken out more because payroll is a big topic with many problems, so it can be hard to get the right person who can actually help you.
I personally did not receive in-person training. I do know that person to person interaction is more efficient versus self taught and online training. The instructor can work at your pace, and you will be able to ask more questions to better understand the system and how it works. I also prefer in person training overall.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
super easy to follow along. I loved that I was able to move along with the instructions without feeling overwhelmed and lost. Being able to go back as many times as I needed really helped when I was helping my co-workers stay on task with the training.I love that ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
I inherited this system when I came on board. Most recently I had been using ADP Enterprise, along with eTime and Virtual Edge. I have also used home-grown systems. I know there are some limitations between Vantage vs Enterprise, but I really haven't noticed them working in Vantage. It gives me a very similar experience to what I was used to, so it was simple for me to adapt. I am always aware of other systems that are being developed, but I am pleased with what I have right now with Vantage.
I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Positive - saving the admins time by allowing EE's to access their own information.
Positive - Managers being able to use Vantage easily to manage their employees.
Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.
ADP Workforce Now handles all of our tax filing which frees up our time to do other things. They keep us compliant communicating updates on a timely basis.
Calculates payrolls accurately. Our management and employees have built a level of confidence due to the ease of pulling statements, year end documents etc.
A really nice feature is the follow up email what a change has been made to banking information. There were a couple of times the employee did not make changes to their account information. This kept their funds from getting routed into the wrong hands.
