RUN Powered by ADP® vs. Zoho People

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 9.4 out of 10
Small Businesses (1-50 employees)
The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.N/A
Zoho People
Score 8.4 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.N/A
Pricing
RUN Powered by ADP®Zoho People
Editions & Modules
No answers on this topic
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
RUN Powered by ADP®Zoho People
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RUN Powered by ADP®Zoho People
Features
RUN Powered by ADP®Zoho People
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.0
Ratings
3% below category average
Zoho People
-
Ratings
Pay calculation9.00 Ratings00 Ratings
Support for external payroll vendors7.30 Ratings00 Ratings
Off-cycle/On-Demand payment9.30 Ratings00 Ratings
Benefit plan administration6.70 Ratings00 Ratings
Direct deposit files9.40 Ratings00 Ratings
Salary revision and increment management9.50 Ratings00 Ratings
Reimbursement management5.10 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Zoho People
9.0
Ratings
14% above category average
Employee demographic data00 Ratings9.00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Zoho People
10.0
Ratings
22% above category average
Approval workflow00 Ratings10.00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Zoho People
10.0
Ratings
21% above category average
Update personal information00 Ratings10.00 Ratings
View company policy documentation00 Ratings10.00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Zoho People
9.0
Ratings
13% above category average
New hire portal00 Ratings9.00 Ratings
Manager tracking tools00 Ratings9.00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Zoho People
8.0
Ratings
2% above category average
Performance plans00 Ratings8.00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Zoho People
7.4
Ratings
4% below category average
Applicant Tracking00 Ratings7.40 Ratings
Best Alternatives
RUN Powered by ADP®Zoho People
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®Zoho People
Likelihood to Recommend
9.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
9.9
(0 ratings)
8.0
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.7
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
In-Person Training
9.6
(0 ratings)
-
(0 ratings)
Online Training
9.6
(0 ratings)
-
(0 ratings)
Implementation Rating
9.9
(0 ratings)
-
(0 ratings)
Configurability
8.7
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®Zoho People
Likelihood to Recommend
RUN Powered by ADP® is well suited for small businesses, especially when the person doing payroll can use time savings that maintain or increase quality of payroll duties. If the payroll person has more spare time, they can take on more than RUN Powered by ADP® and can shop around for a cheaper bare-bones payroll service.
Read full review
Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
Read full review
Pros
  • Has experts who are knowledgeable in all payroll related needs
  • Allows you to quickly and easily make changes to individual employee data
  • Is easy to use anywhere you are - whether on their mobile app or website
  • Has several products that work well together - a one stop provider
Read full review
  • The time-tracking feature is really helpful, and it's great that you can use that feature from the app.
  • We also use Zoho Recruit for applications, so Zoho People was a logical choice for managing HR information for our staff and members, and the two integrate really well together.
Read full review
Cons
  • I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
  • Make it easier for the employees to track their used vacation and PTO hours.
Read full review
  • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
  • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
  • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
Read full review
Likelihood to Renew
The only reason there is contemplation of switching would be because the project management site we use, BQE, is now offering GUSTO built into the website at a lower monthly cost. We are waiting to see how it runs before making any decisions though as it's just left beta.
Read full review
No answers on this topic
Usability
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
Read full review
I gave Zoho People this rating due to its overall usability as it provides a strong platform for essential HR tasks like leave management, time tracking and attendance making it a self service platform for employees to easily access and manage records independently and saving time but 3 points less due to its check-in/check-out issues when the GPS or internet is an issue. Also the interface feels cluttered.
Read full review
Reliability and Availability
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
Read full review
No answers on this topic
Performance
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
Read full review
No answers on this topic
Support Rating
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
Read full review
Because Zoho is perfect in all aspects.
Read full review
In-Person Training
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
Read full review
No answers on this topic
Online Training
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
Read full review
No answers on this topic
Implementation Rating
The customer service team handled it very nicely. We had a rep that came to our office and helped with everything. It was a very easy process.
Read full review
No answers on this topic
Alternatives Considered
We transferred over from Paychex back in 2018. Why? Why not? Although we had a personal payroll specialist, that person often changed. When we encountered tricky payroll issues due to new regulations, the administration process was cumbersome and unreliable. When we onboarded with ADP, the changeover was not only seamless, it was exceptionally easy. We were concerned that once this process was over, it might be challenging to work without a personal account manager. We gained so much all around. ADP has the expertise, tools, and products to help any small business thrive by handling the tough payroll stuff, so you can focus on your trade and growth. ADP was a game-changer in building trust with our staff, knowing their payroll was done correctly.
Read full review
One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
Read full review
Scalability
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
Read full review
No answers on this topic
Return on Investment
  • By using RUN Powered by ADP® I get at least 20 hours a week of my time back by not having to deal with the day to day research on new legislation, tax reporting, etc.
  • RUN Powered by ADP® makes it easy to process payroll and I love Direct Deposit
  • RUN Powered by ADP® allows me to stand apart from my competition by having access to 401k for my team
  • I LOVE Workers Comp Pay by Pay - no surprises at the end of the year audit and it allows me to manage my cash better by paying workers comp each pay period
Read full review
  • Reduces the need for additional systems like time-tracking, excess excel spreadsheets and even HR training itself with their training resources.
  • Streamlines assessment of data and categorizes leave, on-boarding and other data logically which decreases time spent searching and separating.
  • Customization of forms and surveys is extremely useful and saves effort looking elsewhere for templates.
Read full review
ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records