RUN Powered by ADP® vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 9.4 out of 10
Small Businesses (1-50 employees)
The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.N/A
QuickBooks Online
Score 8.3 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
Pricing
RUN Powered by ADP®QuickBooks Online
Editions & Modules
No answers on this topic
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
Offerings
Pricing Offerings
RUN Powered by ADP®QuickBooks Online
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RUN Powered by ADP®QuickBooks Online
Features
RUN Powered by ADP®QuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.0
Ratings
3% below category average
QuickBooks Online
8.4
Ratings
8% above category average
Pay calculation9.00 Ratings7.70 Ratings
Support for external payroll vendors7.30 Ratings00 Ratings
Off-cycle/On-Demand payment9.30 Ratings00 Ratings
Benefit plan administration6.70 Ratings7.00 Ratings
Direct deposit files9.40 Ratings9.00 Ratings
Salary revision and increment management9.50 Ratings9.00 Ratings
Reimbursement management5.10 Ratings9.50 Ratings
Customization
Comparison of Customization features of Product A and Product B
RUN Powered by ADP®
-
Ratings
QuickBooks Online
8.3
Ratings
8% above category average
API for custom integration00 Ratings8.70 Ratings
Plug-ins00 Ratings8.00 Ratings
Security
Comparison of Security features of Product A and Product B
RUN Powered by ADP®
-
Ratings
QuickBooks Online
9.7
Ratings
15% above category average
Single sign-on capability00 Ratings9.60 Ratings
Role-based user permissions00 Ratings9.70 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
RUN Powered by ADP®
-
Ratings
QuickBooks Online
8.1
Ratings
3% above category average
Dashboards00 Ratings8.60 Ratings
Standard reports00 Ratings8.20 Ratings
Custom reports00 Ratings7.50 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
RUN Powered by ADP®
-
Ratings
QuickBooks Online
8.5
Ratings
9% above category average
Accounts payable00 Ratings9.20 Ratings
Accounts receivable00 Ratings9.40 Ratings
Cash management00 Ratings8.70 Ratings
Bank reconciliation00 Ratings9.10 Ratings
Expense management00 Ratings8.70 Ratings
Time tracking00 Ratings6.90 Ratings
Fixed asset management00 Ratings8.10 Ratings
Multi-currency support00 Ratings7.00 Ratings
Multi-division support00 Ratings9.20 Ratings
Regulations compliance00 Ratings9.20 Ratings
Electronic tax filing00 Ratings9.30 Ratings
Self-service portal00 Ratings8.80 Ratings
Global Financial Support00 Ratings8.10 Ratings
Primary and Secondary Ledgers00 Ratings8.70 Ratings
Intercompany Accounting00 Ratings8.70 Ratings
Localizations00 Ratings8.10 Ratings
Journals and Reconciliations00 Ratings9.30 Ratings
Enterprise Accounting00 Ratings8.10 Ratings
Configurable Accounting00 Ratings7.70 Ratings
Centralized Rules Framework00 Ratings8.40 Ratings
Standardized Processes00 Ratings8.50 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
QuickBooks Online
7.5
Ratings
2% above category average
Inventory tracking00 Ratings8.00 Ratings
Automatic reordering00 Ratings7.00 Ratings
Location management00 Ratings8.10 Ratings
Manufacturing module00 Ratings7.00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
QuickBooks Online
8.4
Ratings
8% above category average
Pricing00 Ratings8.00 Ratings
Order entry00 Ratings8.00 Ratings
Credit card processing00 Ratings8.60 Ratings
Cost of goods sold00 Ratings9.30 Ratings
Order Orchestration00 Ratings8.00 Ratings
End-to-end order visibility00 Ratings9.00 Ratings
Order exception Resolution00 Ratings8.00 Ratings
Best Alternatives
RUN Powered by ADP®QuickBooks Online
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 8.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Zoho Books
Zoho Books
Score 9.0 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®QuickBooks Online
Likelihood to Recommend
9.0
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
1.9
(0 ratings)
Usability
9.9
(0 ratings)
8.8
(0 ratings)
Availability
9.1
(0 ratings)
2.0
(0 ratings)
Performance
8.7
(0 ratings)
1.0
(0 ratings)
Support Rating
9.1
(0 ratings)
1.1
(0 ratings)
In-Person Training
9.6
(0 ratings)
-
(0 ratings)
Online Training
9.6
(0 ratings)
-
(0 ratings)
Implementation Rating
9.9
(0 ratings)
3.0
(0 ratings)
Configurability
8.7
(0 ratings)
10.0
(0 ratings)
Ease of integration
9.1
(0 ratings)
1.3
(0 ratings)
Product Scalability
9.1
(0 ratings)
1.0
(0 ratings)
Vendor post-sale
9.4
(0 ratings)
1.0
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
1.0
(0 ratings)
User Testimonials
RUN Powered by ADP®QuickBooks Online
Likelihood to Recommend
RUN Powered by ADP® is well suited for small businesses, especially when the person doing payroll can use time savings that maintain or increase quality of payroll duties. If the payroll person has more spare time, they can take on more than RUN Powered by ADP® and can shop around for a cheaper bare-bones payroll service.
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I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
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Pros
  • Has experts who are knowledgeable in all payroll related needs
  • Allows you to quickly and easily make changes to individual employee data
  • Is easy to use anywhere you are - whether on their mobile app or website
  • Has several products that work well together - a one stop provider
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  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
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Cons
  • I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
  • Make it easier for the employees to track their used vacation and PTO hours.
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  • Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
  • Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.
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Likelihood to Renew
The only reason there is contemplation of switching would be because the project management site we use, BQE, is now offering GUSTO built into the website at a lower monthly cost. We are waiting to see how it runs before making any decisions though as it's just left beta.
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QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
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Usability
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
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Reliability and Availability
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
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We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
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Support Rating
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
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In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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In-Person Training
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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No answers on this topic
Online Training
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
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No answers on this topic
Implementation Rating
The customer service team handled it very nicely. We had a rep that came to our office and helped with everything. It was a very easy process.
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The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
We transferred over from Paychex back in 2018. Why? Why not? Although we had a personal payroll specialist, that person often changed. When we encountered tricky payroll issues due to new regulations, the administration process was cumbersome and unreliable. When we onboarded with ADP, the changeover was not only seamless, it was exceptionally easy. We were concerned that once this process was over, it might be challenging to work without a personal account manager. We gained so much all around. ADP has the expertise, tools, and products to help any small business thrive by handling the tough payroll stuff, so you can focus on your trade and growth. ADP was a game-changer in building trust with our staff, knowing their payroll was done correctly.
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QuickBooks Online is an accounting software package that allows companies to use a cost-effective and efficient software package. QuickBooks Online allows companies to prepare their balance sheets and income statements. It connects with a variety of other applications, which allows you to be efficient. We are very pleased with QuickBooks Online, and we would highly recommend it.
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Scalability
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
  • By using RUN Powered by ADP® I get at least 20 hours a week of my time back by not having to deal with the day to day research on new legislation, tax reporting, etc.
  • RUN Powered by ADP® makes it easy to process payroll and I love Direct Deposit
  • RUN Powered by ADP® allows me to stand apart from my competition by having access to 401k for my team
  • I LOVE Workers Comp Pay by Pay - no surprises at the end of the year audit and it allows me to manage my cash better by paying workers comp each pay period
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  • I think the help function is cumbersome and hard to use. When I go to refresh myself on a function, say quarterly, I feel like I have to cast about just looking for it.
  • The account reconciliation works, but in this place that could benefit from messaging, there are no easy helping functions flagging things like amounts that fit the discrepancy.
  • Even styling invoices and documents is more cumbersome than it should be.
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

QuickBooks Online Screenshots

Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard