The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Access PeopleHR
Score 8.3 out of 10
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With users among 7,000+ companies, Access PeopleHR is a cloud-based HR and payroll software designed for small and medium-sized businesses. Its features enable SMBs to manage their workforce and automate more of their HR processes.
ADP offers a wide range of options beyond just running payroll. We appreciate the flexibility to select options that best suit our company, such as having Workers' Compensation administered through ADP. During the COVID pandemic, our payroll experts and legal team proved invaluable in navigating special pay circumstances. We have also accessed the HR application to navigate and seek advice on how to administer situations that could be tricky. I would say less appropriate would be putting all our eggs in one basket when it comes to employee benefits - we have a dedicated broker team that we have used for nearly 30 years, and we carry our own HSA and POP insurance, and circumstances when we carry compliant coverage from other sources do not translate to our file with ADP.
It's simple to use even for non-technical employees, making it very simple to install even for a workforce that hasn't grown up in the digital age, and for that People HR is the best option to fit in. I haven't got in any situation yet where I see People HR as less appropriate except Applications Tracking Systems as I have never worked on that module much.
Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.
I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
Make it easier for the employees to track their used vacation and PTO hours.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
I have looked at both of these products and they both have great services but the support I have received from ADP really keeps me here. My rep is amazing and I honestly have not seen anything on another platform that would make me change at this time.
Prior to initially taking out our PeopleHR contract i reviewed many HR systems and PeopleHR seemed the best option as it seemed to have the most functionality for the best price. However that was many years ago now and since being a customer of PeopleHR and now going with Timetastic, i wouldn't recommend PeopleHR. The costs have increased substantially but there hasn't been any significant improvements in the software that we've seen/utilised. There's also a lot of system issues that seem to occur frequently. Not to mention the service has taken a total nosedive since PeopleHR were taken over by Access. Whilst Timetastic is a much more basic system and really just a holiday planner, the cost is cheaper than anything I've seen on the market. For the more HRIS functionality, we've opted to utilise our O365 and create a Sharepoint HR Management Site which is much more cost effecitve us and we can avoid having to deal with Access which is a huge plus
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
The costs add up with all the services such as running payroll, adding timekeeping, running background checks, and mailing w-2's.
We save money on background checks because the first two are free.
We lower risk of employee time, penalties, and lawsuits by allowing RUN Powered by ADP® to handle so much of the payroll such as calculations and tax reporting.
PeopleHR has reduced the amount of holiday queries coming through to the HR Team. This has saved us around 2 hours per week.
PeopleHR has increased visibility to line managers of their team and indirect reports for holiday / time management.
The ATS has enabled us to automate responses/templates to all candidates applying for roles, send updates, reject, invite to interview etc. in a much quicker time frame. This has reduced hours of work writing emails per week.
PeopleHR has given more responsibility and ownership to our managers to do their roles.
