The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Sapling by Kallidus
Score 10.0 out of 10
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A suite of HR and L&D software that supports the entire employee lifecycle. It offers functionality to support onboarding and upskilling, performance reviews and employee farewells, and boasts over 2 million users worldwide. Sapling provides onboarding and offboarding experiences that aim to create a unique and engaging experience for employees, helping HR teams automate workflows, support data-driven decisions and be more strategic. The vendor states the platform is used by…
ADP offers a wide range of options beyond just running payroll. We appreciate the flexibility to select options that best suit our company, such as having Workers' Compensation administered through ADP. During the COVID pandemic, our payroll experts and legal team proved invaluable in navigating special pay circumstances. We have also accessed the HR application to navigate and seek advice on how to administer situations that could be tricky. I would say less appropriate would be putting all our eggs in one basket when it comes to employee benefits - we have a dedicated broker team that we have used for nearly 30 years, and we carry our own HSA and POP insurance, and circumstances when we carry compliant coverage from other sources do not translate to our file with ADP.
It's a good space to have a high level overview of the organization (especially Org view). Places for improvement include extra levels of complexity when you need to click on the person and you are navigated to the pop-up that is hard to use and only one pop up can be used at a time. I wish there wasn't so much of clicking in and clicking out.
I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
Make it easier for the employees to track their used vacation and PTO hours.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
To use this system you need to buy several add-ons. If add-ons do not fit your business model you will have to access platforms from different companies. The system is not easy to use for onboarding. Candidates cannot change and update settings. To use the system a person must click in the correct spots. If not it leads you someplace else. Then you have to start clicking all over again.
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
Sapling HR helps my HR team keep track of our personal information like contact information or t-shirt sizes (who doesn't like free shirts), as well as helping new hires onboard. I think it's super simple to use and keeps everything pretty nicely organized.
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
I have looked at both of these products and they both have great services but the support I have received from ADP really keeps me here. My rep is amazing and I honestly have not seen anything on another platform that would make me change at this time.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
The costs add up with all the services such as running payroll, adding timekeeping, running background checks, and mailing w-2's.
We save money on background checks because the first two are free.
We lower risk of employee time, penalties, and lawsuits by allowing RUN Powered by ADP® to handle so much of the payroll such as calculations and tax reporting.
We were able to get the system implemented very quickly, which was of great importance to us as we were undergoing rapid growth.
The system has helped us keep and stay organized and allowed team members to work collaboratively to get tasks done. Many of these tasks were previously managed with various spreadsheets and other trackers that were quickly becoming unmanageable.
Sapling has greatly decreased the time we needed to onboard and employee and has prevented many errors.
