TrustRadius: an HG Insights company

ADP Resource (Discontinued) vs. Take Command Health

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Resource (Discontinued)

    Score4 out of 10
    N/AADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.N/A

    Take Command Health

    Score7.9 out of 10
    N/ATake Command Health headquartered in Dallas provides a health reimbursement arrangement administration software platform. With it company administrators can design and set up a Small Business HRA (QSEHRA), or Individual Coverage HRA (ICHRA).N/A
    Pricing
    ADP Resource (Discontinued)Take Command Health
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Resource (Discontinued)Take Command Health
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    ADP Resource (Discontinued)Take Command Health
    Small Businesses
    Ease
    Score9.7 out of 10
    Ease
    Score9.7 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.4 out of 10
    Employee Navigator
    Score8.4 out of 10
    Enterprises
    ADP Mobile Solutions
    Score8.8 out of 10
    ADP Mobile Solutions
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Resource (Discontinued)Take Command Health
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.1
    (4 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ADP Resource (Discontinued)Take Command Health
    Likelihood to Recommend
    Discontinued Products
    ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
    Incentivized
    Read full review
    Take Command Health
    Customer Service by phone is excellent.
    Read full review
    Pros
    Discontinued Products
    • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
    • I love that I can balance the payroll and send it knowing it is 100% correct.
    • I can process payroll as late as 6pm and have it back the next day.
    • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
    • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
    Incentivized
    Read full review
    Take Command Health
    • Guidance in shopping for insurance.
    • Custom support is top notch.
    • Their platform is super easy to use.
    • They onboard your employees which is very helpful and efficient.
    • We love the autopay for employee premiums.
    Read full review
    Cons
    Discontinued Products
    • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
    • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
    Incentivized
    Read full review
    Take Command Health
    • Explaining all of the other services they offer
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
    Incentivized
    Read full review
    Take Command Health
    No answers on this topic
    Usability
    Discontinued Products
    Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
    Incentivized
    Read full review
    Take Command Health
    Very user friendly - as an employee and admin.
    Read full review
    Alternatives Considered
    Discontinued Products
    ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
    Incentivized
    Read full review
    Take Command Health
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
    Incentivized
    Read full review
    Take Command Health
    • In my experience, they don't refund or credit for inactive employees so its very expensive
    Incentivized
    Read full review
    ScreenShots