ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.
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Netchex
Score 8.8 out of 10
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Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
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Pricing
ADP Resource (Discontinued)
Netchex
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Resource (Discontinued)
Netchex
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
ADP Resource (Discontinued)
Netchex
Features
ADP Resource (Discontinued)
Netchex
Payroll Management
Comparison of Payroll Management features of Product A and Product B
I would highly recommend ADP Resource. It is a one stop shop for all human resource needs. One key question that I would ask on any product is: Does it cover all my HR needs in one application? ADP does just that.
I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER. ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.
ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Support needs to be available more times than just normal business hours.
Tax support is basically non-existent. This seems that it should be TOP NOTCH.
Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.
Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
