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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Resource (Discontinued)

    Score4 out of 10
    N/AADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.N/A

    Arcoro HR

    Score8.7 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A
    Pricing
    ADP Resource (Discontinued)Arcoro HR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Resource (Discontinued)Arcoro HR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ADP Resource (Discontinued)Arcoro HR
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Arcoro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    87%
    Would buy again
    47 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    81%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    35 Answers
    Best Alternatives
    ADP Resource (Discontinued)Arcoro HR
    Small Businesses
    Ease
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Employee Navigator
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    ADP Mobile Solutions
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Resource (Discontinued)Arcoro HR
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.0
    (47 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    8.6
    (43 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ADP Resource (Discontinued)Arcoro HR
    Likelihood to Recommend
    Discontinued Products
    ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
    Incentivized
    Read full review
    Arcoro
    We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
    • I love that I can balance the payroll and send it knowing it is 100% correct.
    • I can process payroll as late as 6pm and have it back the next day.
    • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
    • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
    Incentivized
    Read full review
    Arcoro
    • Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed.
    • Location at time of login is readily available. Distance from jobsite can be determined at any login.
    • Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary.
    • Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
    • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
    Incentivized
    Read full review
    Arcoro
    • It would be a nice feature if employees could add photos of their progress on jobsites
    • The GPS could be a bit more exact for tracking employees
    • The reports page online is not the most user friendly page. It seems dated.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
    Incentivized
    Read full review
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
    Incentivized
    Read full review
    Arcoro
    It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Arcoro
    I have had problems outside of normal business hours and I get a return phone call from them pretty quickly. There has only been I think 1 instance that I waited for too long to be able to fix my situation.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
    Incentivized
    Read full review
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
    Incentivized
    Read full review
    Arcoro
    • Saved at least 15 hours of time entry per week
    • Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day
    • Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number
    • Geofencing tracks employees clocking in outside the job location
    Incentivized
    Read full review
    ScreenShots