ADP Health Compliance vs. OnPay

It's great that we can partner with ADP to make the ACA reporting less work, as end-of-year is already such a busy time in the HR world. Aside from a few manual updates, the process goes pretty smoothly and is one less task we need to spend our time doing.

Incentivized

I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.

Incentivized

• The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
• The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
• ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.

Incentivized

• It is easy to add new employees.
• It is easy to inactivate employees who leave the company.
• All quarterly and annual reports are completed and filed on a timely basis.
• Employees have direct online access to their paycheck as well as their W-2.

Incentivized

• Too complicated, too many screens and sections
• LOA list is great, just needs ability to filter out termed EEs and by date range
• More interaction and automation with Workforce Now, EEs approved in Health Compliance are not automatically updated or assigned an enrollment workflow in WFN

• I would like to enter some payroll information in advance of the current payroll runs
• Adding and changing administrators was a bit cumbersome and took several days
• It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.

Incentivized

We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.

Incentivized

OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.

Incentivized

OnPay immediately responds to any of my inquiries.

Incentivized

No complaints on OnPay's integration with Xero.

Incentivized

I've only had to call a couple of times, and each time the customer service rep is extremely thorough and helpful. I've never had the experience, like I do with some other companies, of feeling stressed or irritated with the reps. They are competent, educated, and easily walk me through the system

Incentivized

Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch

Incentivized

Before using ADP Health Compliance, I used Paylocity's ACA tool while working for them. I'll be honest - Paylocity leads in design and innovation. They were using complex systems far before ADP had them. When we started using the ADP Smart Compliance system, we were expected to review massive spreadsheets as the system was not available. However, ADP got with the program and was able to produce a system that is actually very advanced.

Incentivized

OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.

Incentivized

OnPay works.

Incentivized

• Definitely reduced manual work for annual reporting is huge! Before implementing Health Compliance I was dreading the hours and days that needed to be spent in January to prepare the 1095s. With ADP Health Compliance, it took less than two hours to review and submit the forms.
• The confidence that the tool is helping us stay in compliance and avoid penalties.
• Ability to access targeted data without running numerous reports.

• Reduces payroll processing time
• Ability for full electronic employee files
• The overall cost is the best in the industry, saving us money
• Ability for on/off-boarding ensures our files our complete
• There are a few limitations but they work with programmers to get those features setup