TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about ADP SmartCompliance

Please fill out the form below to get in touch.

ADP

Connect with ADP

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ADP so that ADP and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Health Compliance

    Score7.6 out of 10
    N/AADP Health Compliance provides proactive penalty avoidance by identifying compliance issues each month – long before penalties may be incurred and long before IRS and state reporting is required. With visibility into the compliance status of each Federal Employer Identification Number (FEIN) and employee, intelligent technology, streamlined workflows, and an assigned team of ACA specialists, the solution helps employers to have confidence that their data is secure, accurate, and that forms…N/A

    ADP SmartCompliance

    Score8.6 out of 10
    N/AADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A
    Pricing
    ADP Health ComplianceADP SmartCompliance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Health ComplianceADP SmartCompliance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsPricing varies based upon modules deployed and features enabled.
    More Pricing Information
    Community Pulse
    ADP Health ComplianceADP SmartCompliance
    Considered Both Products
    ADP
    No answer on this topic
    ADP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    94%
    Would buy again
    77 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    96%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    4 Answers
    94%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    71%
    Implementation went as expected
    5 Answers
    88%
    Implementation went as expected
    38 Answers
    Features
    ADP Health ComplianceADP SmartCompliance
    Type of tax
    Comparison of Type of tax features of ADP Health Compliance and ADP SmartCompliance
    Feature
    ADP Health Compliance
    -
    Ratings
    ADP SmartCompliance
    8.7
    11 Ratings
    10% above category average
    Sales and Use Taxes00 Ratings8.25 Ratings
    Cross-border Taxes00 Ratings8.37 Ratings
    VAT / GST Taxes00 Ratings9.11 Ratings
    Energy and Fuel Taxes00 Ratings9.11 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of ADP Health Compliance and ADP SmartCompliance
    Feature
    ADP Health Compliance
    -
    Ratings
    ADP SmartCompliance
    7.9
    52 Ratings
    1% above category average
    Geolocation for Tax Assessment00 Ratings7.213 Ratings
    3rd-Party Software Integrations00 Ratings7.431 Ratings
    Tax Data Reporting00 Ratings8.151 Ratings
    Compliance Administration Management00 Ratings8.642 Ratings
    Tax Exemption Processing00 Ratings7.620 Ratings
    Tax Document Management00 Ratings7.843 Ratings
    Complex Tax Scenario Management00 Ratings8.831 Ratings
    Best Alternatives
    ADP Health ComplianceADP SmartCompliance
    Small Businesses
    No answers on this topic
    TaxJar
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    LOVAT
    Score10 out of 10
    Enterprises
    No answers on this topic
    CCH® SureTax®
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Health ComplianceADP SmartCompliance
    Likelihood to Recommend
    7.3
    (11 ratings)
    9.7
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (34 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (43 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (15 ratings)
    Performance
    -
    (0 ratings)
    6.7
    (15 ratings)
    Support Rating
    -
    (0 ratings)
    6.9
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (28 ratings)
    Configurability
    -
    (0 ratings)
    6.6
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    6.6
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (14 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (11 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.7
    (10 ratings)
    User Testimonials
    ADP Health ComplianceADP SmartCompliance
    Likelihood to Recommend
    ADP
    ADP Health Compliance is useful for employers to stay compliant with ACA Rules & Regs. I think it would be impossible to manage as a large employer without it. The tool gives us specific action items and employees to review. This helps reduce the mindless navigation to get to important areas. It also outlines potential penalty exposure and other "needs attention" items that are critical to know.
    Incentivized
    Read full review
    ADP
    We love our account manager Joanne Renova who goes above and beyond to make sure that we are well prepared for quarter and year end. She is the reason we are enjoying our experience with ADP thus far. SmartCompliance itself is fairly easy to navigate and has a lot of resources/links available to help & further knowledge.
    Incentivized
    Read full review
    Pros
    ADP
    • The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
    • The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
    • ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.
    Incentivized
    Read full review
    ADP
    • It helps us identify our employees who entered their account information incorrectly and get the payment reissued to them as quickly as possible.
    • It helps us quickly and securely issue payment to employees who terminate.
    • We efficiently get our garnishments processed to remain compliant.
    Incentivized
    Read full review
    Cons
    ADP
    • Too complicated, too many screens and sections
    • LOA list is great, just needs ability to filter out termed EEs and by date range
    • More interaction and automation with Workforce Now, EEs approved in Health Compliance are not automatically updated or assigned an enrollment workflow in WFN
    Read full review
    ADP
    • ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
    • It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
    • While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
    Read full review
    Likelihood to Renew
    ADP
    No answers on this topic
    ADP
    There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
    Incentivized
    Read full review
    Usability
    ADP
    No answers on this topic
    ADP
    For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
    Read full review
    Reliability and Availability
    ADP
    No answers on this topic
    ADP
    Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
    Incentivized
    Read full review
    Performance
    ADP
    No answers on this topic
    ADP
    If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
    Read full review
    Support Rating
    ADP
    No answers on this topic
    ADP
    As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
    Incentivized
    Read full review
    In-Person Training
    ADP
    No answers on this topic
    ADP
    ADP also provide in person training which can fit into our schedule. The are flexible on timing. We always have a pack schedule and not able to attend training in person if not available. Not sure the in person training with recording that can share with us especially we can review it again and again
    Incentivized
    Read full review
    Online Training
    ADP
    No answers on this topic
    ADP
    They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
    Read full review
    Implementation Rating
    ADP
    No answers on this topic
    ADP
    Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
    Incentivized
    Read full review
    Alternatives Considered
    ADP
    Before using ADP Health Compliance, I used Paylocity's ACA tool while working for them. I'll be honest - Paylocity leads in design and innovation. They were using complex systems far before ADP had them. When we started using the ADP Smart Compliance system, we were expected to review massive spreadsheets as the system was not available. However, ADP got with the program and was able to produce a system that is actually very advanced.
    Incentivized
    Read full review
    ADP
    ADP SmartCompliance was easily integrated with WFN and all of our employee data was in one place. We saw this as an advantage instead of having to log into multiple platforms, everything was quickly accessible to respond to a VOE or claim.
    Incentivized
    Read full review
    Scalability
    ADP
    No answers on this topic
    ADP
    ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
    Read full review
    Return on Investment
    ADP
    • Definitely reduced manual work for annual reporting is huge! Before implementing Health Compliance I was dreading the hours and days that needed to be spent in January to prepare the 1095s. With ADP Health Compliance, it took less than two hours to review and submit the forms.
    • The confidence that the tool is helping us stay in compliance and avoid penalties.
    • Ability to access targeted data without running numerous reports.
    Read full review
    ADP
    • The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
    Incentivized
    Read full review
    ScreenShots

    ADP Health Compliance Screenshots

    Screenshot of ADP Health ComplianceScreenshot of ADP Smart Compliance

    ADP SmartCompliance Screenshots

    Product screenshot