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ADP ezLaborManager vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP ezLaborManager

    Score3.8 out of 10
    Small Businesses (1-50 employees)
    ADP's ezLaborManager is a time tracking and attendance offering.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    ADP ezLaborManagerUKG Workforce Central (discontinued)
    Editions & Modules
    ADP Time and Attendance
    Call for details
    ADP Workforce Now Essential Time
    Call for details
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP ezLaborManagerUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional Details
    More Pricing Information
    Community Pulse
    ADP ezLaborManagerUKG Workforce Central (discontinued)
    Considered Both Products
    ADP
    Chose ADP ezLaborManager
    Reporting was easier In ADP.
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Best Alternatives
    ADP ezLaborManagerUKG Workforce Central (discontinued)
    Small Businesses
    Time Doctor
    Score8.8 out of 10
    Deputy
    Score7 out of 10
    Medium-sized Companies
    Toggl Track
    Score9.1 out of 10
    Harri
    Score6.9 out of 10
    Enterprises
    TimeCamp
    Score8.3 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP ezLaborManagerUKG Workforce Central (discontinued)
    Likelihood to Recommend
    8.0
    (12 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    5.0
    (11 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (3 ratings)
    7.1
    (8 ratings)
    Online Training
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP ezLaborManagerUKG Workforce Central (discontinued)
    Likelihood to Recommend
    ADP
    [ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    ADP
    • Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
    • Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    ADP
    • Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.
    • Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.
    • You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.
    • Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    Still have some issues with it but usage seems to improve
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    ADP
    ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    ADP
    The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
    Read full review
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    Online Training
    ADP
    The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    ADP
    Should have had a project manager from ADP to assist.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    ADP
    ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Return on Investment
    ADP
    • ADP ezLaborManager saves time, as time sheets are all in the system and can be processed easily with payroll.
    • Reporting makes it easy to look into any discrepancies related to time cards.
    • The process of reconciliation of subcontractors' billing is easier.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots

    ADP ezLaborManager Screenshots

    Screenshot of Simple and quick time reportingScreenshot of Intuitive and easy schedulesScreenshot of Flexible and convenient time collection