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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP ezLaborManager

    Score3.8 out of 10
    Small Businesses (1-50 employees)
    ADP's ezLaborManager is a time tracking and attendance offering.N/A

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Pricing
    ADP ezLaborManagerSAP SuccessFactors HCM
    Editions & Modules
    ADP Time and Attendance
    Call for details
    ADP Workforce Now Essential Time
    Call for details
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP ezLaborManagerSAP SuccessFactors HCM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ADP ezLaborManagerSAP SuccessFactors HCM
    Considered Both Products
    ADP
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    624 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    468 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    613 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    271 Answers
    Implementation went as expected
    No answers on this topic
    79%
    Implementation went as expected
    357 Answers
    Features
    ADP ezLaborManagerSAP SuccessFactors HCM
    Human Resource Management
    Comparison of Human Resource Management features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    Employee demographic data00 Ratings8.4509 Ratings
    Employment history00 Ratings8.1519 Ratings
    Job profiles and administration00 Ratings7.7495 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.0469 Ratings
    Organizational charting00 Ratings8.1532 Ratings
    Organization and location management00 Ratings7.9473 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.6289 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    Pay calculation00 Ratings7.8234 Ratings
    Support for external payroll vendors00 Ratings7.1208 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4204 Ratings
    Benefit plan administration00 Ratings7.4196 Ratings
    Direct deposit files00 Ratings7.6196 Ratings
    Salary revision and increment management00 Ratings8.1252 Ratings
    Reimbursement management00 Ratings7.7183 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    Approval workflow00 Ratings8.4310 Ratings
    Balance details00 Ratings7.9265 Ratings
    Annual carry-forward and encashment00 Ratings8.0230 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    View and generate pay and benefit information00 Ratings8.4341 Ratings
    Update personal information00 Ratings8.9444 Ratings
    View company policy documentation00 Ratings7.8293 Ratings
    Employee recognition00 Ratings7.6263 Ratings
    View job history00 Ratings8.2427 Ratings
    Asset Management
    Comparison of Asset Management features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Tracking of all physical assets00 Ratings8.43 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    Report builder00 Ratings6.9438 Ratings
    Pre-built reports00 Ratings6.5408 Ratings
    Ability to combine HR data with external data00 Ratings6.2329 Ratings
    Onboarding
    Comparison of Onboarding features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    New hire portal00 Ratings7.7344 Ratings
    Manager tracking tools00 Ratings7.7322 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    Corporate goal setting00 Ratings8.3409 Ratings
    Individual goal setting00 Ratings8.3456 Ratings
    Line-of sight-visibility00 Ratings8.0367 Ratings
    Performance tracking00 Ratings8.1427 Ratings
    Performance Management
    Comparison of Performance Management features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    Performance plans00 Ratings8.2464 Ratings
    Performance improvement plans00 Ratings8.0394 Ratings
    Review status tracking00 Ratings8.1433 Ratings
    Review reminders00 Ratings8.0437 Ratings
    Multiple review frequency00 Ratings8.0351 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    Create succession plans/pools00 Ratings7.8303 Ratings
    Candidate ranking00 Ratings7.7286 Ratings
    Candidate search00 Ratings7.9292 Ratings
    Candidate development00 Ratings7.7270 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP ezLaborManager and SAP SuccessFactors HCM
    Feature
    ADP ezLaborManager
    -
    Ratings
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    Job Requisition Management00 Ratings7.9360 Ratings
    Company Website Posting00 Ratings7.7341 Ratings
    Publish to Social Media00 Ratings7.7297 Ratings
    Job Search Site Posting00 Ratings7.6328 Ratings
    Duplicate Candidate Prevention00 Ratings7.3299 Ratings
    Applicant Tracking00 Ratings7.8343 Ratings
    Notifications and Alerts00 Ratings7.9349 Ratings
    Best Alternatives
    ADP ezLaborManagerSAP SuccessFactors HCM
    Small Businesses
    Time Doctor
    Score8.8 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Toggl Track
    Score9.1 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    TimeCamp
    Score8.3 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP ezLaborManagerSAP SuccessFactors HCM
    Likelihood to Recommend
    8.0
    (12 ratings)
    8.3
    (641 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    9.2
    (41 ratings)
    Usability
    7.0
    (1 ratings)
    8.0
    (153 ratings)
    Availability
    7.0
    (1 ratings)
    9.9
    (6 ratings)
    Performance
    7.0
    (1 ratings)
    8.9
    (6 ratings)
    Support Rating
    8.1
    (3 ratings)
    7.4
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    6.7
    (15 ratings)
    Configurability
    5.0
    (1 ratings)
    8.0
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.2
    (3 ratings)
    Ease of integration
    7.0
    (1 ratings)
    6.8
    (420 ratings)
    Product Scalability
    7.0
    (1 ratings)
    9.0
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (5 ratings)
    User Testimonials
    ADP ezLaborManagerSAP SuccessFactors HCM
    Likelihood to Recommend
    ADP
    [ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
    Incentivized
    Read full review
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
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    Pros
    ADP
    • Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
    • Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
    Incentivized
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    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
    Read full review
    Cons
    ADP
    • Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.
    • Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.
    • You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.
    • Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.
    Incentivized
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    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
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    Likelihood to Renew
    ADP
    Still have some issues with it but usage seems to improve
    Incentivized
    Read full review
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    Usability
    ADP
    ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
    Incentivized
    Read full review
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
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    Reliability and Availability
    ADP
    No answers on this topic
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    Performance
    ADP
    No answers on this topic
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
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    Support Rating
    ADP
    The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
    Read full review
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
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    In-Person Training
    ADP
    No answers on this topic
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
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    Online Training
    ADP
    The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
    Incentivized
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    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
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    Implementation Rating
    ADP
    Should have had a project manager from ADP to assist.
    Incentivized
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    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
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    Alternatives Considered
    ADP
    ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
    Incentivized
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    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
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    Contract Terms and Pricing Model
    ADP
    No answers on this topic
    SAP
    Not applicable.
    Incentivized
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    Scalability
    ADP
    No answers on this topic
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
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    Professional Services
    ADP
    No answers on this topic
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
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    Return on Investment
    ADP
    • ADP ezLaborManager saves time, as time sheets are all in the system and can be processed easily with payroll.
    • Reporting makes it easy to look into any discrepancies related to time cards.
    • The process of reconciliation of subcontractors' billing is easier.
    Incentivized
    Read full review
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
    Read full review
    ScreenShots

    ADP ezLaborManager Screenshots

    Screenshot of Simple and quick time reportingScreenshot of Intuitive and easy schedulesScreenshot of Flexible and convenient time collection

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot