ADP Enterprise HR is a human capital management (HCM) solution for large businesses (1000+ employees) across multiple industries that want customization. This solution is hosted by ADP® to provide the flexibility of outsourced software and the ability to customize. The system features a configurable payroll system,
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Paylocity
Score 8.3 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
Paylocity was the easiest from an employee perspective and also had the most intuitive workflows from the HR side. The ability to create our own reports was very important to us and the open API has meant it is easy to use and integrate with our other solutions as we grow.
Our company previously used Exponent HR, and we have since transitioned to a paperless system with streamlined processes. I believe that each product has areas in which it works exceptionally well and also leaves room for improvement.
I find Paylocity to be much more user friendly than any of the other systems I have used. It is intuitive and easily customizable. I like that I can envision something new for it and easily add it myself without the help of customer service. It is simple for me to pull reports …
ADP seem too "complicated", certain review indicated their application is difficult to learn, support is suffering
Verified User
Director
Chose Paylocity
Paylocity just seemed to be the most user-friendly on both the employer and employee sides of things. They were also able to work with us more when we had weird requests due to our company still being family-owned. They were able to accommodate all of our needs and requests …
My predecessor selected Paylocity, however I prefer it over the other HRIS products that I have used in the past. The only platform that I might prefer more is the UKG Ready system. It has a lot of customizable options that allow the end user to set up the system based on their …
a lot more features and ability to track employees a lot better. ADP I still use for another one of my business units (14 employees) it gets the job done for payroll, but it lacks timecards for faster payroll processing and no file storage where you can easily find different …
Paylocity is way more user friendly and organized than other systems I use. When looking for a feature, it's easy to navigate and usually where I assume to look first. When dealing with a challenging issue, their reps are always available to support.
Paylocity has been a "breath of fresh air" for our organization!!! The Customer Service is what sets this company apart from others who do similar services. We explored 4 different companies offering almost exactly the same thing as Paylocity. Paylocity came out on top …
ADP - I couldn't say myself - but this is what was used before SDJA transferred over to Paylocity. Unanet - Was not fully trained when I left this job (not SDJA).
Paylocity treat their clients as co-creators. They listen to what works and what doesn't work and constantly seek ways to improve the system functionality.
ADP Enterprise HR is well suited for any HR department or anybody looking to ease the HR process by managing the entire company data in a simple yet stylish process which is useful for generating reports for upper management to make Human capital decisions. It is also very useful in payroll situations to ensure employees are paid accurately and on time.
Paylocity appears to be well-suited for startups to large businesses. As with any product, finding the right price point for the services provided is the challenge. Always remember that one small company that would really appreciate the "benefits essentials" or some other part of the platform but can't afford them right now, may be the ones to get you that large company through word of mouth...IF they had been able to experience that part of the product and refer it to others.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
We have had lots of year end issues specifically with Partners W2's.
We had an accrual issue that was causing 2 additional vacation/sick accruals per year.
When updating accruals- the paperwork to do so is confusing at times. I feel there is little support to assist you in filling the paperwork correctly to reflect what you need the accrual to actually do.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I would give it that overall rating because we implemented in 2023 and so although that may feel like a lot of time, it still is, we still have a lot to learn and so I'm optimistic that as we learn more that rating will increase.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
Its hard to describe how it compares because these programs have different functions. however ADP matches and exceeds these other programs due its stylish and simple set up which makes it easy to navigate and also does a lot of work for you which saves you time to do other tasks.
We went through demos five years ago and we evaluated ADP and UKG in the past, and we used Paycor previously. In the past, I've used ADP and Kronos when it was still Kronos at other companies. So several different ones. One of the main reasons was that it was all one platform and you didn't have to log into other platforms for it to communicate with each other. Payroll talks to time that talks back to payroll and you don't have to log into anything separate. The reporting was also really easy and you didn't have to have a master's degree to do it.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
So when I first found Paylocity back in 2013 and was pitching it to the senior leadership company, my PowerPoint presentation, our return on investment was reducing errors in time and labor. We did paper time sheets back in the day back in 2007, 2008. So we were always running paper time sheets, Microsoft Excel or other standalone products, printing them out and hand keying them into a payroll system. So my ROI to our company was to save money and time on data entry and also to better manage the taxes. So we pay for the tax service, we're in 27 states having to manage that. Previously we were responsible for knowing what every state tax codes were, what every state tax compliance rules were. So with Paylocity we signed up for a tax service and that has been a huge return on investment.
