Enterprise eTIME ® was a suite of apps from ADP, used to automate time and labor management, and provide employees and managers with tools to optimize schedules, attendance and leave. The product has been discontinued, and is no longer available for sale.
Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.
It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
UKG Dimensions provides an extensive feature offering for advanced scheduling in non-procedural clinical settings and administrative operations. Although EZ-Call can be used for procedural areas the lack of out the box integration with [UKG] Dimensions creates an undesirable experience for departments needing both products. UKG [Dimensions] can increase customer adoption by offering a more integrated experience for clinical settings requiring both products.
Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.
WorkForce Software has a solid foundation for enterprise scaled employee counts of 100,000 employees and supports multiple assignment configurations, i.e. one employee can have multiple timesheets that multiple managers can own. UKG has one employee to one timecard. It makes it hard for companies that have employees that can have multiple jobs within the organization that can have separate timecards that report to multiple managers. UKG works well for medium size employee counts, once over 10K employees, you start to see the system have performance issues. WorkForce was able to handle 80K employees and process an employee demographic file in 2 hours, while UKG with 26K employees takes 6 hours. WorkForce lacks end-user configuration documentation, while UKG has great documentation and training materials. UKG's user community is top-notch, while WorkForce's has before 3 years, there has been no improvement. UKG has a better support model for end-user support. Workforce provides database access and the ability to write javascript for integrations. UKG has no access to the database and uses APIs that are not [flexible] to retrieve data. End-user configuration for UKG does not require a programmer or IT professional, while WorkForce has a powerful rules engine policy editor that makes it highly [flexible].
Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.
