Enterprise eTIME, by ADP (discontinued) vs. Tracksmart

It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.

Incentivized

The system is great for attendance. It is also good for employee's time tracking, however, this feature works well for an organization that pays on a per hourly basis.

Incentivized

• Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
• Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates

• Tracksmart = great
• Personelle = awful
• In my opinion, do not use Personelle

Incentivized

• The setup is difficult for administers.
• Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
• The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.

Incentivized

• We've had a few instances where the site was down and we weren't able to access our schedules which was tricky, so now we save a back up copy to have on hand in case it goes down.
• There is room for improvement in the notifications.

Incentivized

Already using product and I have been happy with the results.

In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)

Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.

Incentivized

Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.

Incentivized

I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.

Incentivized

We feel like Tracksmart has all of the features that we need for our team to schedule live chat shifts. The ability to trade shifts has been hugely helpful for our team and we love the user-friendly flexibility of the software.

Incentivized

• Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.

• Makes employees more accountable
• Easier to request time off rather than taking management's time up - they can view requests at their convenience
• Some employees don't like it and don't utilize it consistently - might be better if it could be some sort of clock-in icon on desktop instead of a website window that needs to be opened.

Incentivized