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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score7.7 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    Bugzilla

    Score8.5 out of 10
    N/AN/AN/A
    Pricing
    Adobe WorkfrontBugzilla
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe WorkfrontBugzilla
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe WorkfrontBugzilla
    Considered Both Products
    Adobe
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    32 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    22 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    25 Answers
    No answers on this topic
    Features
    Adobe WorkfrontBugzilla
    Project Management
    Comparison of Project Management features of Adobe Workfront and Bugzilla
    Feature
    Adobe Workfront
    8.6
    304 Ratings
    12% above category average
    Bugzilla
    -
    Ratings
    Task Management10.0303 Ratings00 Ratings
    Resource Management9.0275 Ratings00 Ratings
    Gantt Charts9.0243 Ratings00 Ratings
    Scheduling8.0271 Ratings00 Ratings
    Workflow Automation8.0273 Ratings00 Ratings
    Team Collaboration8.0293 Ratings00 Ratings
    Support for Agile Methodology8.0186 Ratings00 Ratings
    Support for Waterfall Methodology6.5199 Ratings00 Ratings
    Document Management6.8275 Ratings00 Ratings
    Email integration10.0231 Ratings00 Ratings
    Mobile Access8.0234 Ratings00 Ratings
    Timesheet Tracking10.0220 Ratings00 Ratings
    Change request and Case Management9.0211 Ratings00 Ratings
    Budget and Expense Management10.0189 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and Bugzilla
    Feature
    Adobe Workfront
    6.0
    173 Ratings
    23% below category average
    Bugzilla
    -
    Ratings
    Quotes/estimates5.181 Ratings00 Ratings
    Invoicing6.171 Ratings00 Ratings
    Project & financial reporting6.4171 Ratings00 Ratings
    Integration with accounting software6.462 Ratings00 Ratings
    Best Alternatives
    Adobe WorkfrontBugzilla
    Small Businesses
    Any.do
    Score8 out of 10
    Sentry
    Score9.1 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Sentry
    Score9.1 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe WorkfrontBugzilla
    Likelihood to Recommend
    8.9
    (355 ratings)
    7.7
    (18 ratings)
    Likelihood to Renew
    9.0
    (60 ratings)
    6.0
    (10 ratings)
    Usability
    9.0
    (18 ratings)
    9.0
    (3 ratings)
    Availability
    9.1
    (9 ratings)
    9.0
    (3 ratings)
    Performance
    9.1
    (4 ratings)
    8.0
    (2 ratings)
    Support Rating
    10.0
    (12 ratings)
    5.1
    (3 ratings)
    In-Person Training
    5.0
    (1 ratings)
    9.0
    (1 ratings)
    Online Training
    8.9
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    8.0
    (2 ratings)
    Configurability
    5.0
    (1 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.2
    (3 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Adobe WorkfrontBugzilla
    Likelihood to Recommend
    Adobe
    Workfront enables us to manage all our projects effectively while providing a comprehensive overview of team resources. The Resource Planner helps the team identify their capacity to determine whether they are over- or under-allocated. This information is crucial for project planning and ensuring team members do not experience burnout.
    Incentivized
    Read full review
    Open Source
    Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
    Incentivized
    Read full review
    Pros
    Adobe
    • Fosters communication between team members.
    • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
    • Sharing documents between team members that can be updated.
    Incentivized
    Read full review
    Open Source
    • Open source! No license fee involved, no limit to the number of licenses.
    • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
    • Includes all the core features/fields that are needed to log a software bug/issue.
    • Multiple attachments are possible, supports various formats.
    • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
    Incentivized
    Read full review
    Cons
    Adobe
    • It can sometimes be a bit difficult to keep track of multiple projects
    • Hard to include people who do not have a Adobe Workfront account
    • I wish there were better notifications around when tasks are removed or you are unassigned from a task
    Incentivized
    Read full review
    Open Source
    • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
    • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
    Read full review
    Open Source
    For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
    Incentivized
    Read full review
    Usability
    Adobe
    For my needs, it's easy to jump in and out of, make changes and update projects, and check in with my employers. I haven't used to it create my own projects, they're created by my employer as we go, I suspect it's not hard to use in that way, but I don't have first-hand knowledge.
    Incentivized
    Read full review
    Open Source
    This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
    Read full review
    Reliability and Availability
    Adobe
    Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
    Incentivized
    Read full review
    Open Source
    I used it.
    Incentivized
    Read full review
    Performance
    Adobe
    Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
    Incentivized
    Read full review
    Open Source
    I like this rating.
    Incentivized
    Read full review
    Support Rating
    Adobe
    It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
    Read full review
    Open Source
    Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
    Incentivized
    Read full review
    In-Person Training
    Adobe
    It was from my boss, not a rep from AtTask.
    Read full review
    Open Source
    I know it.
    Incentivized
    Read full review
    Online Training
    Adobe
    The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
    Read full review
    Open Source
    No answers on this topic
    Implementation Rating
    Adobe
    Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
    Incentivized
    Read full review
    Open Source
    Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
    Read full review
    Alternatives Considered
    Adobe
    It's been a while since I've used another time and resource management platform, but I would say that Adobe Workfront takes the cake. Its newly refreshed user interface is simple to navigate, whereas other platforms can be quite confusing when "drilling down" on a project. Also, Adobe Workfront has features that I have not seen in other platforms, including collaboration capabilities and the ability to upload a document as proof so it can be reviewed for grammar, consistency, formatting, etc., before being presented or sent to a client.
    Incentivized
    Read full review
    Open Source
    We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Scalability
    Adobe
    We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
    Read full review
    Open Source
    I used it
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • It will help teams to manage their workflow and impact on the overall productivity.
    • Also, one-stop for the higher management to know [the] status [of] all projects in one go - more visibility, comfort tracking.
    • Easy to track what is in backlog for the team and if any individual [is] stuck on a particular task.
    Incentivized
    Read full review
    Open Source
    • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
    • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
    • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
    Incentivized
    Read full review
    ScreenShots

    Adobe Workfront Screenshots

    Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning