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Adobe Target vs. Bloomreach - The Agentic Platform for Personalization

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Target

    Score8.9 out of 10
    N/AAdobe Test and Target is an A/B, multi-variate testing platform which Adobe acquired as part of the Omniture platform in 2009. It is now part of the Adobe Marketing Cloud. It offers tight integration with Adobe analytics and content management products.N/A

    Bloomreach - The Agentic Platform for Personalization

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bloomreach is presented as an agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses can use Bloomreach to create experiences that drive growth and loyalty. Bloomreach states that they currently drive personalization for 1,400+…N/A
    Pricing
    Adobe TargetBloomreach - The Agentic Platform for Personalization
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe TargetBloomreach - The Agentic Platform for Personalization
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Bloomreach pricing is quote-based. Bloomreach pricing is customized to the number of customers served, product catalog size, and the number of events executed – such as how many emails or SMS messages are sent.
    More Pricing Information
    Community Pulse
    Adobe TargetBloomreach - The Agentic Platform for Personalization
    Considered Both Products
    Adobe
    No answer on this topic
    Bloomreach
    Chose Bloomreach - The Agentic Platform for Personalization
    Pretty good I would say, it is more seamless.
    Incentivized
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    98%
    Would buy again
    127 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    98 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    15 Answers
    98%
    Happy with the feature set
    128 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    9 Answers
    99%
    Lived up to sales and marketing promises
    82 Answers
    Implementation went as expected
    44%
    Implementation went as expected
    7 Answers
    90%
    Implementation went as expected
    88 Answers
    Features
    Adobe TargetBloomreach - The Agentic Platform for Personalization
    Testing and Experimentation
    Comparison of Testing and Experimentation features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    8.6
    11 Ratings
    5% above category average
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    a/b experiment testing10.011 Ratings00 Ratings
    Split URL testing8.510 Ratings00 Ratings
    Multivariate testing9.510 Ratings00 Ratings
    Multi-page/funnel testing8.07 Ratings00 Ratings
    Cross-browser testing8.65 Ratings00 Ratings
    Mobile app testing8.65 Ratings00 Ratings
    Test significance7.49 Ratings00 Ratings
    Visual / WYSIWYG editor8.510 Ratings00 Ratings
    Advanced code editor8.09 Ratings00 Ratings
    Page surveys9.05 Ratings00 Ratings
    Visitor recordings8.56 Ratings00 Ratings
    Preview mode9.510 Ratings00 Ratings
    Test duration calculator9.510 Ratings00 Ratings
    Experiment scheduler9.010 Ratings00 Ratings
    Experiment workflow and approval7.96 Ratings00 Ratings
    Dynamic experiment activation8.05 Ratings00 Ratings
    Client-side tests9.59 Ratings00 Ratings
    Server-side tests8.06 Ratings00 Ratings
    Mutually exclusive tests7.510 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    8.5
    11 Ratings
    0% below category average
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Standard visitor segmentation8.511 Ratings00 Ratings
    Behavioral visitor segmentation8.010 Ratings00 Ratings
    Traffic allocation control8.511 Ratings00 Ratings
    Website personalization9.010 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    9.0
    11 Ratings
    7% above category average
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Heatmap tool9.05 Ratings00 Ratings
    Click analytics9.09 Ratings00 Ratings
    Scroll maps9.05 Ratings00 Ratings
    Form fill analysis9.05 Ratings00 Ratings
    Conversion tracking9.510 Ratings00 Ratings
    Goal tracking8.010 Ratings00 Ratings
    Test reporting9.511 Ratings00 Ratings
    Results segmentation8.510 Ratings00 Ratings
    CSV export9.59 Ratings00 Ratings
    Experiments results dashboard8.511 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    -
    Ratings
    Bloomreach - The Agentic Platform for Personalization
    7.9
    56 Ratings
    4% above category average
    WYSIWYG email editor00 Ratings8.751 Ratings
    Dynamic content00 Ratings7.852 Ratings
    Ability to test dynamic content00 Ratings7.951 Ratings
    Landing pages00 Ratings6.425 Ratings
    A/B testing00 Ratings7.954 Ratings
    Mobile optimization00 Ratings8.345 Ratings
    Email deliverability reporting00 Ratings7.755 Ratings
    List management00 Ratings8.144 Ratings
    Triggered drip sequences00 Ratings8.638 Ratings
    Lead Management
    Comparison of Lead Management features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    -
    Ratings
    Bloomreach - The Agentic Platform for Personalization
    8.3
    43 Ratings
    6% above category average
    Lead nurturing automation00 Ratings8.936 Ratings
    Lead scoring and grading00 Ratings8.437 Ratings
    Data quality management00 Ratings7.440 Ratings
    Automated sales alerts and tasks00 Ratings8.719 Ratings
    Campaign Management
    Comparison of Campaign Management features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    -
    Ratings
    Bloomreach - The Agentic Platform for Personalization
    8.1
    38 Ratings
    9% above category average
    Calendaring00 Ratings8.635 Ratings
    Event/webinar marketing00 Ratings7.627 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    -
    Ratings
    Bloomreach - The Agentic Platform for Personalization
    8.1
    33 Ratings
    7% above category average
    Social sharing and campaigns00 Ratings7.828 Ratings
    Social profile integration00 Ratings8.320 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    -
    Ratings
    Bloomreach - The Agentic Platform for Personalization
    7.5
    56 Ratings
    3% above category average
    Dashboards00 Ratings7.356 Ratings
    Standard reports00 Ratings7.253 Ratings
    Custom reports00 Ratings8.053 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Target and Bloomreach - The Agentic Platform for Personalization
    Feature
    Adobe Target
    -
    Ratings
    Bloomreach - The Agentic Platform for Personalization
    8.1
    84 Ratings
    8% above category average
    API00 Ratings7.879 Ratings
    Role-based workflow & approvals00 Ratings8.340 Ratings
    Customizability00 Ratings7.847 Ratings
    Integration with Salesforce.com00 Ratings7.26 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.05 Ratings
    Integration with SugarCRM00 Ratings8.14 Ratings
    Third-party software integrations00 Ratings8.428 Ratings
    Best Alternatives
    Adobe TargetBloomreach - The Agentic Platform for Personalization
    Small Businesses
    Google Optimize
    Score6.7 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    AB Tasty
    Score8.8 out of 10
    GetResponse
    Score9.3 out of 10
    Enterprises
    Google Content Experiments (discontinued)
    Score7.3 out of 10
    Iterable
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe TargetBloomreach - The Agentic Platform for Personalization
    Likelihood to Recommend
    8.5
    (38 ratings)
    9.8
    (147 ratings)
    Likelihood to Renew
    6.3
    (24 ratings)
    9.1
    (8 ratings)
    Usability
    8.5
    (6 ratings)
    8.6
    (54 ratings)
    Availability
    6.1
    (4 ratings)
    8.1
    (15 ratings)
    Performance
    8.0
    (3 ratings)
    7.4
    (14 ratings)
    Bloomreach Customer Support
    -
    (0 ratings)
    8.0
    (17 ratings)
    Support Rating
    3.5
    (9 ratings)
    9.1
    (110 ratings)
    In-Person Training
    8.1
    (3 ratings)
    8.4
    (2 ratings)
    Online Training
    6.1
    (3 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    7.2
    (5 ratings)
    7.2
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.6
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    8.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (15 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.9
    (2 ratings)
    User Testimonials
    Adobe TargetBloomreach - The Agentic Platform for Personalization
    Likelihood to Recommend
    Adobe
    If you're using the Adobe stack and tools to power your website, Target is a great solution to implement. I've utilized Target within two organizations, one running on Adobe Experience Manager (AEM), and the other on Adobe Magento. I don't see how companies could harness the full capacity of Target without also having Adobe Analytics integrated. This is their 'secret sauce' and might not be a good solution for companies who are invested in Google Analytics 360. Integration was straightforward but did require support from the Adobe team to implement successfully. While Target is a great tool for digital teams to support, you'll need your tech team aligned and available to support implementation.
    Incentivized
    Read full review
    Bloomreach
    Perfect for onboarding, retention, win-back, and VIP nurture campaigns where customer behavior and timing matter. Excellent when you need to react instantly to customer actions across channels.


    Example: A shopper abandons their cart and immediately receives a push notification followed by an email with the exact items they left behind.
    Incentivized
    Read full review
    Pros
    Adobe
    • This application gives us an incredible integration with Adobe Analytics that allows its operation to be the best and determine the performance of our website.
    • It offers us an analysis based on user behavior and a web page customization option to adapt and meet the needs of those users.
    Incentivized
    Read full review
    Bloomreach
    • The product recommendations engine allows for us to create a personalised experience for every customer across the 3m emails we send each month. This ensure that our customers remain connected to our brand.
    • The customer data platform attached to Bloomreach Composable Personalization Cloud provides an all-in-one solution for our business intelligence needs. Allowing up-to-date purchasing, behaviour, and engagement reporting from our email to website activity.
    • The ability to integrate with Meta and other paid ad formats allows for us to create a connected omnichannel experience for users, ensuring we are providing the right message, to the right person, at the right time, in the right place.
    Incentivized
    Read full review
    Cons
    Adobe
    • This is something a lot of testing tools struggle with, but I think the WYSIWYG ("What you see is what you get") editor - or Visual Experience Composer (VEC) in Adobe terminology - could definitely use some work. It's a struggle to execute many tests beyond simple copy, color, placement changes, and even the features that do exist are often clunky if not altogether broken.
    • The interface itself can be a bit counterintuitive in certain parts. If you are familiar with other tools, it's likely middle of the road in this respect; think much easier to understand than Monetate for instance, but a far cry from the simplicity of an Optimizely.
    • It can be a bit buggy from time to time. The worst example is the frequency at which the tool will fail to save due to an error, but not inform you of this until you try to save, at which point your only option is to log out, log back in, and make all of your updates once again. It can become an extreme pain point at times, and I personally have just gotten into the habit of saving every couple of minutes to avoid a massive loss of productivity.
    Incentivized
    Read full review
    Bloomreach
    • While Importing the offline data, sometimes the auto detection is failed to detect the csv file
    • While we import with wrong mapping, even after pressing escape before the import starts, its not cancelling the import. it start running. It would be great if it stops the import
    • it would be great if we receive email for successfully finished imports too
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    We have a team of people trained on how to use the application and it integrates well with the other Adobe products we use. Our future roadmap of testing will require some complex scenarios which we hope Target will be able to accomplish
    Read full review
    Bloomreach
    We are extremely satisfied with Bloomreach. It is a central and indispensable pillar of our personalization and data-driven marketing strategy. The platform provides us with unparalleled scalability across 27 countries and guarantees high availability and stable performance, even when working with an enormous volume of data.The fact that the platform is intuitive and allows a wide range of our teams (from CRM to UX) to work effectively with personalization significantly reduces our dependence on IT support and accelerates campaign deployment.Given the robustness of the architecture and the positive results we are generating across channels, renewing the contract is a logical step to ensure our future organic growth.
    Incentivized
    Read full review
    Usability
    Adobe
    The recent UI update is a complete mess. It is difficult to navigate and find features that previously existed. The reactiveness of the page depending on window size is also ridiculous and it is absurd that depending on how large your window is, entire columns of functions will disappear with no indication that they are missing. The usability of the tool has fallen off a cliff.
    Incentivized
    Read full review
    Bloomreach
    In my time working with Bloomreach Commerce Experience Cloud, I always liked to work with it. It is crucial that you get support from experts from the beginning to show you how to work with the vast amount of options and activities to choose from. The learning curve is also well-rounded because of its user-friendly interface and highly skilled customer support.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    i don't think we use the full functionalities of the tool, but to use the full functions, it's almost impossible (Too hard)
    Read full review
    Bloomreach
    It has always been available with great response times. Honestly in almost 5 years there was like one outage and I have to admit that it was solved so quick that I don't even know if it's fair to even call it that. Bloomreach is extremely reliable, can't fault it.
    Incentivized
    Read full review
    Performance
    Adobe
    The bottleneck is never the software program
    Read full review
    Bloomreach
    ten out of ten, Bloomreach has revolutionised our marketing capabilities. It has allowed us to get real time data insights from our customers, and then put these into action. Previously it would be a very time consuming and slow process for us to get any sort of campaign out but not anymore, this has lead to increased conversions and revenue
    Incentivized
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    Support Rating
    Adobe
    On several occasions, we have had the need to ask for help from the Adobe Target support team, and I must say that they have provided us with an excellent experience, as they take care of solving the problems quickly and with high precision
    Incentivized
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    Bloomreach
    I have given this rating as i feel the team is very responsive and helpful whenever issues arise. Bloomreach - The Agentic Platform for Personalization provides clear guidance and practical solutions which make it easier to get campaigns live quickly. They also share the best practices and recommendations that help us make the most of the platform.
    Incentivized
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    In-Person Training
    Adobe
    The instructor that came to train us was awesome and this training was very useful. I would recommend it for anyone who is going to be using this software. I only mark it lower because it is an added expense to an already expensive product, and a lot of the training covered the "Target" portion of the software (which again, we didn't use)
    Read full review
    Bloomreach
    The team was really helpful in explaining
    Incentivized
    Read full review
    Online Training
    Adobe
    The training was very easy to understand, however it would have been more useful to my development team than me. It was also primarily over-the-phone, which is never as easy to follow as in-person. We ended up scheduling and paying for an in-person training session to supplement the online/phone training because it wasn't helpful enough.
    Read full review
    Bloomreach
    It gives clear overview in each and every concepts
    Incentivized
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    Implementation Rating
    Adobe
    Implement using a global mBox on the page so you can change any and everything over the traditional method. Traditional method is good if you do not have technical web dev resources, do not know Javascript/jQuery, or you have money to blow on mBox calls. Global deployment reduces mBox calls and allows you to touch many parts of the page easily. A lot more customizable
    Read full review
    Bloomreach
    None it went smoothly
    Incentivized
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    Alternatives Considered
    Adobe
    We seriously considered another software but because we use so many other Adobe products this made the most sense for us. If you are not dependent on other Adobe software and are a smaller company, in my opinion, Target may not be the best fit.
    Incentivized
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    Bloomreach
    Bloomreach is far superior than SFMC as that platform requires too much technical knowledge. Ometria is very good and I would say is quite similar to Bloomreach although I would say Ometria is a smaller company. Dotdigital is also very powerful but not more so than Bloomreach. This being said, Dotdigital and HubSpot does have telephone support which is amazing and something I would like to see from Bloomreach in future or at least shorter wait times for customer support live chat.
    Incentivized
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    Scalability
    Adobe
    No answers on this topic
    Bloomreach
    there is an option of multiple projects per organisation, customers and assets can be copied across. Multiple sites can be managed in one project, different activities organized under initiatives. Splitting work into sensible units is therefore well possible. The billing is based on number of tracked and number of stored events, no package-based deals. It should therefore be well scalable from a small e-store to a large corporation.
    Incentivized
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    Return on Investment
    Adobe
    • We have been able to run specific A/B tests that have shown an increase in conversion, which in turn has led to very large banked sales numbers for the year.
    • We have been able to prove that using and automated Merchandising process did not decrease conversion. This allowed us to greatly increase efficiency by opening up resource time.
    Read full review
    Bloomreach
    • Emails, banners, and weblayers brought us an increase in conversion and additional profit.
    • From a marketers perspective, it allows us to reach far and wide and see how well a campaign is doing in real-time.
    • Knowing the customer allows improved communication and personalize our recommendations.
    • Bloomreach Engagement has created revenue uplift with acquisition and conversion.
    • The most effective tool out there when ROI is in question.
    Read full review
    ScreenShots

    Bloomreach - The Agentic Platform for Personalization Screenshots

    Screenshot of funnels that simplify targeting.Screenshot of retention-based insights about impact of changes in a product and the impact of major marketing campaigns.Screenshot of web layers with A/B testingScreenshot of the drag and drop campaign editorScreenshot of the WYSIWYG Email editor & Fully customisable Email templatesScreenshot of the CRM with 360° customer behaviour history