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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Social

    Score8 out of 10
    N/AAdobe Social, incorporates technology from Context Optional and Efficient Frontier. Adobe acquired Facebook advertising-management platform Efficient Frontier in November. Six months earlier, Efficient Frontier had acquired Facebook page-management platform Context Optional. Adobe Social is an enterprise social platform competing with Buddy Media and Involver, enabling things like automated content marketing and social sweepstakes and competitions. Customers tend to be medium to large…N/A

    Zoho Social

    Score8.8 out of 10
    N/AZoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…

    $15

    per month

    Pricing
    Adobe SocialZoho Social
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month per user
    Standard
    $15
    per month per user
    Professional
    $40
    per month per user
    Premium
    $65
    per month 3 users
    Agency
    $320
    per month 5 users
    Agency Plus
    $460
    per month 5 users
    Offerings
    Pricing Offerings
    Adobe SocialZoho Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Adobe SocialZoho Social
    Considered Both Products
    Adobe
    No answer on this topic
    Zoho
    Chose Zoho Social
    I have used Sprout Social in the past, which is a great product in itself and covers almost every aspect that Zoho Social covers in terms of social media channels. However, Sprout Social is really expensive as a sole product, and also doesn't have integrations with other …
    Incentivized
    Chose Zoho Social
    The scheduling of posts is one significant and unique thing which Zoho Social helps us do, and the publication is automated, unlike the competing programs. Also, the inclusion or the integration with almost all the social sites is another strength from the program. Finally, …
    Incentivized
    Chose Zoho Social
    For our company, it just seems to work the best.
    Incentivized
    Chose Zoho Social
    I honestly did a comparison across about 10 social media management tools and this came out the best all-rounded! I compared those including Hootsuite, Sked, Sprout, etc. Before I was using Hootsuite but found it clunky and not particularly easy to use. It felt like there was …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    320 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    300 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    317 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    307 Answers
    Features
    Adobe SocialZoho Social
    Listening/monitoring
    Comparison of Listening/monitoring features of Adobe Social and Zoho Social
    Feature
    Adobe Social
    7.4
    9 Ratings
    4% below category average
    Zoho Social
    8.1
    372 Ratings
    5% above category average
    Boolean keyword searches7.58 Ratings00 Ratings
    Filtering out noise/spam7.57 Ratings00 Ratings
    Sentiment analysis7.58 Ratings7.9266 Ratings
    Broad channel coverage7.09 Ratings8.3366 Ratings
    Publishing
    Comparison of Publishing features of Adobe Social and Zoho Social
    Feature
    Adobe Social
    7.4
    9 Ratings
    8% below category average
    Zoho Social
    8.9
    446 Ratings
    10% above category average
    Content planning and scheduling7.09 Ratings9.2444 Ratings
    Audience targeting7.58 Ratings8.4313 Ratings
    Content optimization7.59 Ratings8.9366 Ratings
    Workflow management7.59 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Adobe Social and Zoho Social
    Feature
    Adobe Social
    7.7
    8 Ratings
    3% below category average
    Zoho Social
    8.6
    361 Ratings
    8% above category average
    Automated routing and prioritization7.58 Ratings8.3306 Ratings
    Customer interaction histories8.08 Ratings8.8340 Ratings
    Bulk actions7.58 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Adobe Social and Zoho Social
    Feature
    Adobe Social
    8.0
    8 Ratings
    3% above category average
    Zoho Social
    8.9
    313 Ratings
    14% above category average
    Lead generation8.07 Ratings8.6233 Ratings
    Content marketing8.08 Ratings9.1304 Ratings
    Paid media management8.07 Ratings00 Ratings
    Campaigns and promotions8.08 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Adobe Social and Zoho Social
    Feature
    Adobe Social
    7.9
    9 Ratings
    6% below category average
    Zoho Social
    9.2
    437 Ratings
    9% above category average
    Twitter8.08 Ratings9.2389 Ratings
    Facebook8.09 Ratings9.2428 Ratings
    LinkedIn7.57 Ratings9.2384 Ratings
    Google+7.09 Ratings9.3247 Ratings
    Instagram8.57 Ratings9.3359 Ratings
    Pinterest8.04 Ratings00 Ratings
    YouTube8.07 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Adobe Social and Zoho Social
    Feature
    Adobe Social
    7.8
    9 Ratings
    1% below category average
    Zoho Social
    8.4
    358 Ratings
    6% above category average
    Campaign success analytics8.09 Ratings8.6356 Ratings
    Real-time tracking7.58 Ratings00 Ratings
    Competitor analysis8.08 Ratings8.2219 Ratings
    Account management
    Comparison of Account management features of Adobe Social and Zoho Social
    Feature
    Adobe Social
    7.3
    8 Ratings
    9% below category average
    Zoho Social
    9.1
    391 Ratings
    13% above category average
    Role-based user permissions & privileges7.58 Ratings9.1298 Ratings
    Mobile access7.07 Ratings9.2373 Ratings
    Best Alternatives
    Adobe SocialZoho Social
    Small Businesses
    Sendible
    Score7.6 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe SocialZoho Social
    Likelihood to Recommend
    7.5
    (16 ratings)
    9.2
    (452 ratings)
    Likelihood to Renew
    5.4
    (11 ratings)
    10.0
    (13 ratings)
    Usability
    8.5
    (4 ratings)
    9.2
    (279 ratings)
    Availability
    7.0
    (1 ratings)
    8.2
    (2 ratings)
    Performance
    5.0
    (1 ratings)
    8.2
    (3 ratings)
    Support Rating
    8.0
    (3 ratings)
    9.3
    (220 ratings)
    Online Training
    6.0
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    8.4
    (5 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.6
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Adobe SocialZoho Social
    Likelihood to Recommend
    Adobe
    I used Adobe Social when I use to have my own business on social media. After many months I was having no success in finding the correct clients for my products. Using Adobe Social I was able to market and discover different ways of searching for the correct clients and later on helped my business grow.
    Incentivized
    Read full review
    Zoho
    We have a few videos to share on our social media accounts: Linked in, facebook, instagram, twitter, youtube, another personal youtube account, and tiktok. First of the videos will be shared now, but the second one should be shared 3 hours later, and the third one 6 hours later. Also, with some text, on each share... You give this job to a personnel and thrust they will be fast enough to login those accounts and share the content almost at the same time, with no mistakes on the texts we use, and you thing you are done, right? It doesn't work that way in real life situations. However, you can share the same text and video to every platform momentarily by clicking a button by Zoho Social. you can also schedule posts to be shared later at a certain time and date. Now, you can concentrate to develop the character and details of your campaign. And, also, now, you have a personnel who can be useful at some other work
    Read full review
    Pros
    Adobe
    • Adobe Social lacks strengths, as I believe Adobe themselves have acknowledged, given their decision not to continue support or development. But if I need to list three strengths, the first would be it can publish to some social media platforms with a success rate of over 50%. If that's a strength.
    • It has workflow processes, but they are over-complicated and poorly designed.
    • It has some basic analytics, but Adobe consultants usually recommend referring to Adobe Analytics instead. Which is great if you actually use Adobe Analytics.
    Incentivized
    Read full review
    Zoho
    • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
    • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
    • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
    Incentivized
    Read full review
    Cons
    Adobe
    • It would be great if Adobe scheduled video uploads for Twitter.
    • A time change in a social post automatically puts the post back to Level 1 of approvals. It can be a big hassle to have to start the process over for such a small change.
    • Adobe uses a different algorithm to measure engagement our company does. It would be great to upload your own algorithm into Adobe.
    Incentivized
    Read full review
    Zoho
    • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
    • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
    • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    I wasn't in charge of making the actual management decision, but I would absolutely renew Adobe Social. As I mentioned, it provides strong and in-depth analytics and listening tools. The reports that it generates are very thorough and easy to read. I loved the platform and would recommend it to anyone
    Incentivized
    Read full review
    Zoho
    Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
    Read full review
    Usability
    Adobe
    The reason why I give this rating is that the overall platform is simple to use. You don't need to be tech-savvy or have a vast understanding of how to work a marketing tool. It is very simple to use compared to different platforms and you learn a lot of different ways to build your business.
    Incentivized
    Read full review
    Zoho
    The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
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    Support Rating
    Adobe
    The reason why I give this a 9 out of 10 in terms of support is because of the mobile app functionality. I have had many issues in terms of logging in and also loading pages. The app overall is easy to use but at what cost? Other than that it is great and I still enjoy Adobe Social.
    Incentivized
    Read full review
    Zoho
    I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
    Read full review
    Online Training
    Adobe
    Training was long and a little confusing. While a number of features carried over, they were still covered in this elongated training. It would have been nice to have training tailored to experience level with the product.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Adobe
    The implementation was done during our POC. We had a very mixed experience here, and have had some issues arise since based on the way the tool was implemented. An Adobe employee went ahead and made a change to our account that was unauthorized (helpful for our implementation) which caused issues in on boarding another team who needed the same change, but could not get it done without costly Adobe certification
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Adobe
    Hootsuite Enterprise is superior in many ways, but the biggest factor is probably that it is constantly evolving and adding new features, working directly with social media companies ahead of new releases. Adobe seems to have stopped developing their product.
    Incentivized
    Read full review
    Zoho
    Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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    Return on Investment
    Adobe
    • Although we chose Adobe Social believing it could provide ROI metrics we could not get elsewhere, that turned out not to be the case. Site Catalyst can give us everything we need without Adobe Social
    • Adobe Social did not create greater efficiencies and speed up our activity within social media. In fact, it has done the oppposite. It is very cumbersome with little clear benefit.
    Read full review
    Zoho
    • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
    • The free trial meant I could give it a good try before spending any of my precious startup budget.
    Incentivized
    Read full review
    ScreenShots

    Zoho Social Screenshots

    Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.