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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Journey Optimizer

    Score7.6 out of 10
    N/AAdobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A

    CleverReach

    Score6 out of 10
    N/ACleverReach is an email marketing solution with features such as drag-and-drop design, contact management,N/A
    Pricing
    Adobe Journey OptimizerCleverReach
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Journey OptimizerCleverReach
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe Journey OptimizerCleverReach
    Considered Both Products
    Adobe
    No answer on this topic
    CleverReach GmbH
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    10 Answers
    No answers on this topic
    User Ratings
    Adobe Journey OptimizerCleverReach
    Likelihood to Recommend
    6.7
    (4 ratings)
    -
    (0 ratings)
    Usability
    5.8
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Journey OptimizerCleverReach
    Likelihood to Recommend
    Adobe
    No answers on this topic
    CleverReach GmbH
    No answers on this topic
    Pros
    Adobe
    • pre built use case playbooks provide a basis for various trips
    • provides customized messaging
    • custom actions let different systems and databases be easily integrated
    Incentivized
    Read full review
    CleverReach GmbH
    No answers on this topic
    Cons
    Adobe
    No answers on this topic
    CleverReach GmbH
    No answers on this topic
    Usability
    Adobe
    No answers on this topic
    CleverReach GmbH
    No answers on this topic
    Alternatives Considered
    Adobe
    They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
    Incentivized
    Read full review
    CleverReach GmbH
    No answers on this topic
    Return on Investment
    Adobe
    • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
    • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
    Incentivized
    Read full review
    CleverReach GmbH
    No answers on this topic
    ScreenShots

    Adobe Journey Optimizer Screenshots

    Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerProduct screenshotScreenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer