TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Journey Optimizer

    Score7.6 out of 10
    N/AAdobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A

    Show by Animaker

    Score10 out of 10
    N/AShow, by Animaker headquartered in Palo Alto, helps companies across channels, cross-functional (Sales, marking, and communication) to engage with their respective audience using all forms of Video-based communication with the goal of increasing funnel conversions, revenue, and customer engagement.

    $29

    per month

    Pricing
    Adobe Journey OptimizerShow by Animaker
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month
    Pro
    $99
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Adobe Journey OptimizerShow by Animaker
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalRequired
    Additional Details—Up to 50% discount available for annual subscription.
    More Pricing Information
    Community Pulse
    Adobe Journey OptimizerShow by Animaker
    Considered Both Products
    Adobe
    No answer on this topic
    Animaker
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    Adobe Journey OptimizerShow by Animaker
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Adobe Journey Optimizer and Show by Animaker
    Feature
    Adobe Journey Optimizer
    -
    Ratings
    Show by Animaker
    9.6
    1 Ratings
    19% above category average
    WYSIWYG email editor00 Ratings10.01 Ratings
    Dynamic content00 Ratings10.01 Ratings
    Ability to test dynamic content00 Ratings9.01 Ratings
    Landing pages00 Ratings9.01 Ratings
    A/B testing00 Ratings10.01 Ratings
    Mobile optimization00 Ratings10.01 Ratings
    Email deliverability reporting00 Ratings10.01 Ratings
    List management00 Ratings8.01 Ratings
    Triggered drip sequences00 Ratings10.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Adobe Journey Optimizer and Show by Animaker
    Feature
    Adobe Journey Optimizer
    -
    Ratings
    Show by Animaker
    8.7
    1 Ratings
    13% above category average
    Dashboards00 Ratings10.01 Ratings
    Standard reports00 Ratings10.01 Ratings
    Custom reports00 Ratings6.01 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Adobe Journey Optimizer and Show by Animaker
    Feature
    Adobe Journey Optimizer
    -
    Ratings
    Show by Animaker
    9.8
    1 Ratings
    20% above category average
    Link Tracking00 Ratings9.01 Ratings
    Email Accessibility Tools00 Ratings10.01 Ratings
    Spelling and Grammar Check00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
    Best Alternatives
    Adobe Journey OptimizerShow by Animaker
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Braze
    Score8.9 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Journey OptimizerShow by Animaker
    Likelihood to Recommend
    6.7
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    5.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Journey OptimizerShow by Animaker
    Likelihood to Recommend
    Adobe
    AJO is best suited for advanced Martech teams who are already bought into the Adobe ecosystem through the use of RTCDP, AA, AAM, etc. Organizations that are starting their Martech journey are good candidates, as well as those who are reevaluating all of their marketing channel vendors near the same time. Success in AJO is highly dependent on the number of marketing channels added. Close coordination with database teams is essential for success. Many of the offline data requirements benefit from modeling of the data. Having dedicated resources developing AJO (RTCDP)-specific views will reduce the amount of QA required to bring the solutions to market
    Incentivized
    Read full review
    Animaker
    If anyone wants to get leads through email or other marketing instruments by interactive video or presentation, Show is the perfect solution. Show is also a great tool for getting feedback or conducting surveys through video or presentation. Its email credit limit is fantastic. To me, it is great for data-driven marketing and product development
    Incentivized
    Read full review
    Pros
    Adobe
    • pre built use case playbooks provide a basis for various trips
    • provides customized messaging
    • custom actions let different systems and databases be easily integrated
    Incentivized
    Read full review
    Animaker
    • Show boosts Lead Generation through Video form.
    • It has a powerful analytics that helps to the future data driven marketing.
    • It has nice templates with all the essential features.
    Incentivized
    Read full review
    Cons
    Adobe
    • It doesn´t keep the last search you sis in the journeys and you have to enter the search parameter every time
    • there is a window of time during the day that the audiences give out errors and you can´t see the estimates
    • I should be able to select STO in campaigns, not only in journeys
    • I should be able to select the email parameters when using campaigns
    Incentivized
    Read full review
    Animaker
    • It should have more email integration feature.
    • Show should add Tiktok too as social media.
    • There should have webhooks.
    Incentivized
    Read full review
    Usability
    Adobe
    At times, Adobe Journey Optimizer offers too many options, making things less user-friendly than I would personally prefer. As mentioned earlier, there is a tendency to encounter decision paralysis with the increase in available options. While having options is excellent, in typical Adobe fashion, too many can be overwhelming for users
    Incentivized
    Read full review
    Animaker
    No answers on this topic
    Alternatives Considered
    Adobe
    They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
    Incentivized
    Read full review
    Animaker
    Show by Animaker is more versatile than other tools same as Show. It is more interactive and dynamic in the context of features and options. Show has all the necessary features like video forms, CTA, real-time reaction, and email integration. Its HTML mode is also fantastic. Analytics is very powerful and helpful for the marketing guys to make marketing decisions
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
    • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
    Incentivized
    Read full review
    Animaker
    • It helps to get feedback from the clients and prospects.
    • It helps me to get the real time engagement of the audience .
    • It helps me to get new clients.
    Incentivized
    Read full review
    ScreenShots

    Adobe Journey Optimizer Screenshots

    Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerProduct screenshotScreenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer

    Show by Animaker Screenshots

    Screenshot of Show AIScreenshot of Show AIScreenshot of CRM