Adobe Experience Platform vs. Microsoft Azure

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Experience Platform
Score 6.6 out of 10
N/A
The Adobe Experience Platform is a platform-as-a-service (PaaS) serving as the foundation of the Adobe Experience Cloud, and is provided as a customer experience management platform with real-time customer profiles, continuous intelligence, and an open and extensible architecture that enables delivering personalized experiences at scale.N/A
Microsoft Azure
Score 8.5 out of 10
N/A
Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.
$29
per month
Pricing
Adobe Experience PlatformMicrosoft Azure
Editions & Modules
No answers on this topic
Developer
$29
per month
Standard
$100
per month
Professional Direct
$1000
per month
Basic
Free
per month
Offerings
Pricing Offerings
Adobe Experience PlatformMicrosoft Azure
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe free tier lets users have access to a variety of services free for 12 months with limited usage after making an Azure account.
More Pricing Information
Community Pulse
Adobe Experience PlatformMicrosoft Azure
Features
Adobe Experience PlatformMicrosoft Azure
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Adobe Experience Platform
-
Ratings
Microsoft Azure
8.5
Ratings
6% above category average
Service-level Agreement (SLA) uptime00 Ratings9.00 Ratings
Dynamic scaling00 Ratings8.00 Ratings
Elastic load balancing00 Ratings9.00 Ratings
Pre-configured templates00 Ratings8.00 Ratings
Monitoring tools00 Ratings8.40 Ratings
Pre-defined machine images00 Ratings8.00 Ratings
Operating system support00 Ratings8.90 Ratings
Security controls00 Ratings9.00 Ratings
Automation00 Ratings8.00 Ratings
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Adobe Experience PlatformMicrosoft Azure
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Score 8.7 out of 10
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Score 9.3 out of 10
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Score 9.5 out of 10
Enterprises
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Score 9.3 out of 10
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Score 9.5 out of 10
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User Ratings
Adobe Experience PlatformMicrosoft Azure
Likelihood to Recommend
7.0
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
7.0
(0 ratings)
9.4
(0 ratings)
Availability
-
(0 ratings)
6.8
(0 ratings)
Support Rating
8.0
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Adobe Experience PlatformMicrosoft Azure
Likelihood to Recommend
I think AEP is ahead of its competitors when it comes to hosting customer data for various use cases. It’s seamless integration with other Adobe products like AJO or CJA make it a very compelling overall package.
It may not be very applicable for smaller or medium sized businesses. There could be an opportunity for Adobe to bring in a trimmed down version for such customers.
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Actually, migrating to Microsoft Azure is a good solution for almost any situation, especially when all components of your network are ready to become cloud-based. The only drawback I personally encounter frequently is that older software packages cannot always be easily picked up and moved to Microsoft Azure in an optimal manner.
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Pros
  • Host online/offline data with common IDs
  • Ease of profile activation to destinations
  • Flexibility around how many sources and destinations can be used to move data
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  • Azure simply provides end to end life cycle. Starting from the development to automated deployment, you will find [a] bunch of options. Custom hook-points allow [integration] on-premise resources as well.
  • Excellent documentation around all the services make it really easy for any novice. Overall support by [the] community and Azure Technical team is exceptional.
  • BOT Services, Computer Vision services, ML frameworks provide excellent results as compare to similar services provided by other giants in the same space.
  • Azure data services provide excellent support to ingest data from different sources, ETL, and consumption of data for BI purpose.
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Cons
  • You need to be well trained and resourced to use the product
  • Features and integration work but often times you need to pay Adobe consultants for help
  • Not transparent in their pricing per customer
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  • In our experience, Azure Kubernetes Survice was difficult to set up, which is why we used Kubernetes on top of VMs.
  • Azure REST API is a bit difficult to use, which made it difficult for us to automate our interactions with Azure.
  • Azure's Web UI does a good job of showing metrics on individual VMs, but it would be great if there was a way to show certain metrics from multiple VMs on one dashboard. For example, hard drive usage on our database VMs.
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Likelihood to Renew
It is useful when executed properly
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We have been very satisfied with Windows Azure and now a lot of our business depends on it as more teams are now deploying their applications into Azure. Our next step is to have our Infrastructure team move their resources to Azure. It will take awhile for that to happen but we are positive that it will.
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Usability
AEP works very well with the entire Adobe suite of products and services making it a must-have product from a marketing standpoint. The fact that you are able to understand the customer and have a better impact with the customer journey is really helpful. We have also used AEP data to cross sell products to our customers through email campaigns/ offers m/ advertising etc but to have all this data stored in a single place makes it very convenient.
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Microsoft Azure's overall usability has been better than expected. Often times vendors promise the world, only to leave you with a run-down town. Not the case with our experience. From an implementation perspective, all went perfect, and from the user-facing experience we have had no technical issues, just some learning curve issues that are more about "why" than "how"
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Reliability and Availability
No answers on this topic
It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
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Support Rating
Adobe has support at all levels and for each product but beyond tool questions you'll often be told they can help but it requires some paid consulting hours. So you either hire Adobe consultants or find 3rd part consultants who know their products well.
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Support is easy with all the knowledge base articles available for free on the web. Plus, if you have a preferred status you can leverage their concierge support to get rapid response. Sometimes they’ll bounce you around a lot to get you to the right person, but they are quite responsive (especially when you are paying for the service). Many of the older Microsoft skills are also transferable from old-school on-prem to Azure-based virtual interfaces.
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Implementation Rating
No answers on this topic
As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
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Alternatives Considered
In most cases we have found Adobe products to be harder to use but offer a lot more capabilities. In some cases Adobe products are missing key, basic functions. Adobe does offer a more holistic toolset rather than buying pieces of the puzzle and having to integrate on your own but that results in paying for a higher price tag.
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I feel that Microsoft Azure typically outperforms Google Cloud Platform in hybrid cloud capabilities, integration aspects, and, primarily, security compliance features. Azure offered superior integration with Microsoft's enterprise software ecosystem, and it's second to none in my opinion. This made it the natural choice for most, especially if heavily invested in Windows, Office 365, or Active Directory deployments. We chose Azure over GCP because we simply needed Windows workload support as a strong driver, more access to global regions, and let's not forget that most tech teams in an organization are Microsoft Certified, which makes skillset transfer from on-prem to cloud a minimal learning curve over shifting to a different provider.
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Return on Investment
  • The platform has allowed us to mature into digital spaces we couldn't otherwise have experienced
  • Contract pricing went up yearly on some products by 200%
  • We were able to consolidate email tools to save on yearly contract expenses
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  • Times and growth went into it. By balancing on-premises maintenance with continuous cloud improvements, we’ve budgeted and planned endlessly increased capacity.
  • In today’s world of cyber-crime, clients can put even more faith in what they’ve heard. We built an innovative single-sign-on hub for all users. Also, other business platforms use Azure application gateways, reducing worker switching time and increasing productivity.
  • Its step can automate to improve the investment. In addition, we can integrate our organization’s credentials into an authorization for other systems.
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ScreenShots