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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Connect

    Score7.6 out of 10
    N/AAdobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

    $50

    per host/per month

    Amazon Chime

    Score5.6 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Pricing
    Adobe ConnectAmazon Chime
    Editions & Modules
    Meetings
    $50
    per host/per month
    Webinars & Learning
    $130
    per host/per month
    Small Meetings
    Free
    Forever free for up to 3 participants
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Offerings
    Pricing Offerings
    Adobe ConnectAmazon Chime
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*up to $15.00 per user per month
    More Pricing Information
    Community Pulse
    Adobe ConnectAmazon Chime
    Considered Both Products
    Adobe
    No answer on this topic
    Amazon AWS
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    24 Answers
    75%
    Would buy again
    15 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    19 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    90%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    16 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    18 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    Adobe ConnectAmazon Chime
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Adobe Connect and Amazon Chime
    Feature
    Adobe Connect
    7.9
    65 Ratings
    1% below category average
    Amazon Chime
    10.0
    26 Ratings
    23% above category average
    High quality audio8.664 Ratings10.026 Ratings
    High quality video7.164 Ratings10.026 Ratings
    Low bandwidth requirements6.855 Ratings10.021 Ratings
    Mobile support9.042 Ratings10.021 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Adobe Connect and Amazon Chime
    Feature
    Adobe Connect
    7.6
    64 Ratings
    4% below category average
    Amazon Chime
    9.2
    25 Ratings
    15% above category average
    Desktop sharing7.964 Ratings10.025 Ratings
    Whiteboards7.454 Ratings8.311 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Adobe Connect and Amazon Chime
    Feature
    Adobe Connect
    7.9
    65 Ratings
    5% below category average
    Amazon Chime
    9.7
    25 Ratings
    16% above category average
    Calendar integration9.141 Ratings10.022 Ratings
    Meeting initiation8.556 Ratings10.024 Ratings
    Integrates with social media7.228 Ratings8.39 Ratings
    Record meetings / events7.460 Ratings10.023 Ratings
    Slideshows7.251 Ratings10.021 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Adobe Connect and Amazon Chime
    Feature
    Adobe Connect
    8.6
    64 Ratings
    5% above category average
    Amazon Chime
    10.0
    22 Ratings
    20% above category average
    Live chat9.462 Ratings10.022 Ratings
    Audience polling8.255 Ratings10.010 Ratings
    Q&A8.252 Ratings10.012 Ratings
    Online Events Security
    Comparison of Online Events Security features of Adobe Connect and Amazon Chime
    Feature
    Adobe Connect
    8.8
    60 Ratings
    8% above category average
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    User authentication7.953 Ratings10.018 Ratings
    Participant roles & permissions9.260 Ratings10.021 Ratings
    Confidential attendee list9.348 Ratings10.016 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Adobe Connect and Amazon Chime
    Feature
    Adobe Connect
    -
    Ratings
    Amazon Chime
    10.0
    1 Ratings
    24% above category average
    Video conferencing00 Ratings10.01 Ratings
    Audio conferencing00 Ratings10.01 Ratings
    Video screen sharing00 Ratings10.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Best Alternatives
    Adobe ConnectAmazon Chime
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe ConnectAmazon Chime
    Likelihood to Recommend
    7.7
    (92 ratings)
    10.0
    (27 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (36 ratings)
    -
    (0 ratings)
    Availability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (31 ratings)
    8.8
    (9 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe ConnectAmazon Chime
    Likelihood to Recommend
    Adobe
    Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
    Incentivized
    Read full review
    Amazon AWS
    Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
    Incentivized
    Read full review
    Pros
    Adobe
    • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
    • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
    • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
    • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
    Incentivized
    Read full review
    Amazon AWS
    • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
    • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
    • UI is clean and easy to navigate around Amazon Chime.
    • Ability to invite outside guests easily using Amazon Chime without any issues.
    Incentivized
    Read full review
    Cons
    Adobe
    • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
    • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
    • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
    Incentivized
    Read full review
    Amazon AWS
    • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
    • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
    • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
    • No built-in screen sharing capabilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
    Read full review
    Amazon AWS
    No answers on this topic
    Usability
    Adobe
    I gave it a 6 because it does have lots of functionality, has a strong brand and reputation following, etc. but it does have its glitches and experiences with low bandwidth issues. I believe it has more features than my organization fully leverages, so some of those pieces haven't been explored yet. But there are opportunities for improvement in their online resource support, stability at high usages as well.
    Incentivized
    Read full review
    Amazon AWS
    No answers on this topic
    Support Rating
    Adobe
    The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
    Incentivized
    Read full review
    Amazon AWS
    They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
    Incentivized
    Read full review
    Online Training
    Adobe
    The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
    Read full review
    Amazon AWS
    No answers on this topic
    Implementation Rating
    Adobe
    Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
    Read full review
    Amazon AWS
    No answers on this topic
    Alternatives Considered
    Adobe
    Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
    Incentivized
    Read full review
    Amazon AWS
    Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
    • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
    • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
    Incentivized
    Read full review
    Amazon AWS
    • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
    • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
    Incentivized
    Read full review
    ScreenShots