Adobe Connect vs. Amazon Chime

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.6 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Amazon Chime
Score 5.6 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Pricing
Adobe ConnectAmazon Chime
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Offerings
Pricing Offerings
Adobe ConnectAmazon Chime
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Adobe ConnectAmazon Chime
Features
Adobe ConnectAmazon Chime
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.9
Ratings
1% below category average
Amazon Chime
10.0
Ratings
23% above category average
High quality audio8.60 Ratings10.00 Ratings
High quality video7.10 Ratings10.00 Ratings
Low bandwidth requirements6.80 Ratings10.00 Ratings
Mobile support9.00 Ratings10.00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.6
Ratings
4% below category average
Amazon Chime
9.2
Ratings
15% above category average
Desktop sharing7.90 Ratings10.00 Ratings
Whiteboards7.40 Ratings8.30 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
Ratings
5% below category average
Amazon Chime
9.7
Ratings
16% above category average
Calendar integration9.10 Ratings10.00 Ratings
Meeting initiation8.50 Ratings10.00 Ratings
Integrates with social media7.20 Ratings8.30 Ratings
Record meetings / events7.40 Ratings10.00 Ratings
Slideshows7.20 Ratings10.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
Ratings
5% above category average
Amazon Chime
10.0
Ratings
20% above category average
Live chat9.40 Ratings10.00 Ratings
Audience polling8.20 Ratings10.00 Ratings
Q&A8.20 Ratings10.00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.8
Ratings
8% above category average
Amazon Chime
10.0
Ratings
21% above category average
User authentication7.90 Ratings10.00 Ratings
Participant roles & permissions9.20 Ratings10.00 Ratings
Confidential attendee list9.30 Ratings10.00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
-
Ratings
Amazon Chime
10.0
Ratings
24% above category average
Video conferencing00 Ratings10.00 Ratings
Audio conferencing00 Ratings10.00 Ratings
Video screen sharing00 Ratings10.00 Ratings
Instant messaging00 Ratings10.00 Ratings
Best Alternatives
Adobe ConnectAmazon Chime
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectAmazon Chime
Likelihood to Recommend
7.7
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
7.7
(0 ratings)
-
(0 ratings)
Availability
5.5
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
8.8
(0 ratings)
Online Training
7.5
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectAmazon Chime
Likelihood to Recommend
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
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Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
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Pros
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
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  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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Cons
  • No virtual background option
  • Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
  • No "call me" feature.
  • Very expensive!
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  • I'd like to see more sentiment analysis around the conversation between the salesperson and the prospect. This would make great for coaching opportunities after the call to make our sales reps better.
  • In a few instances, members of our sales team had issues with sharing call recording links with their prospects. Our product team came to the conclusion it was coming from the Amazon Chime end.
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Likelihood to Renew
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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No answers on this topic
Usability
I give this rating because the connectivity issue is way too big of an issue for me. The reception connectivity issue even though I'm hardwired to my internet is constantly dropping to the point where my trainer is constantly cutting out. And I know it's not an internet issue on my end because I have a very high amount of connectivity with my internet provider here in Ontario Canada. I have one of the highest download and upload packages that you can get with my service provider. And I'm able to surf the Internet and use all of the programs connected to our VPN without any issues whatsoever.
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No answers on this topic
Support Rating
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Online Training
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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No answers on this topic
Implementation Rating
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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No answers on this topic
Alternatives Considered
Adobe Connect has a feature for event management, which ensures even a bigger number of players can be involved in any meeting. There is a private chat option from Adobe Connect, which is instant, and effective. Adobe Connect has a mobile access option, with high compatibility, and other programs may lack the ability. Finally,. Adobe Connect supports surveys, and polls can easily be executed from the program
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Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
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Return on Investment
  • Overall, the investment has been alright and has made sense. I'm not privy to all of the numbers, but it seems like the ROI has been fine. It's resolved most issues regarding virtual conferencing.
  • It does sound like Adobe is on the expensive end versus other competitor platforms, so smaller organizations may not be suited for this platform.
  • Some competitor platforms may offer more features and more robust experiences, with a more user-friendly user interface as well.
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  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
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ScreenShots