Adobe Captivate vs. KnowBe4 Compliance Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Captivate
Score 6.8 out of 10
N/A
Adobe Captivate is an elearning authoring and course design tool (or LCMS). It supports mobile HTML5 content. Captivate’s users are commonly midsized businesses to enterprises. Adobe Captivate includes some prebuilt assets as well as customizable workflows.
$33.99
per month
KnowBe4 Compliance Plus
Score 7.2 out of 10
N/A
KnowBe4's Compliance Plus training combines interactive real-life simulated scenarios to help teach users how to respond in a challenging situation. The content addresses difficult and sometimes chaotic topics like sexual harassment, diversity and inclusion, discrimination, and business ethics. Compliance Plus includes various types of media formats and reinforcement materials to support an organization's compliance training program.
$0.54
per month (billed annually) per seat
Pricing
Adobe CaptivateKnowBe4 Compliance Plus
Editions & Modules
Subscription
$33.99
per month
Student & Teacher Edition
$399
one-time fee
Upgrade
$499
one-time fee
Pereptual License
1,299
one-time fee
3001-5000 Monthly Pricing Per Seat
$0.54
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.62
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$0.71
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$0.82
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$0.93
per month (billed annually) per seat
Offerings
Pricing Offerings
Adobe CaptivateKnowBe4 Compliance Plus
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor organizations larger than 5,000 seats, please contact KnowBe4 for a quote. Compliance Plus is a monthly per seat price, billed annually.
More Pricing Information
Community Pulse
Adobe CaptivateKnowBe4 Compliance Plus
Features
Adobe CaptivateKnowBe4 Compliance Plus
Learning Management
Comparison of Learning Management features of Product A and Product B
Adobe Captivate
9.1
Ratings
7% above category average
KnowBe4 Compliance Plus
7.7
Ratings
10% below category average
Course authoring8.00 Ratings6.90 Ratings
Course catalog or library9.00 Ratings8.00 Ratings
Player/Portal8.00 Ratings7.80 Ratings
Learning content9.00 Ratings8.10 Ratings
Progress tracking & certifications9.00 Ratings8.30 Ratings
Learning reporting & analytics9.00 Ratings8.00 Ratings
Social learning10.00 Ratings6.80 Ratings
Gamification8.00 Ratings7.80 Ratings
eLearning Content
Comparison of eLearning Content features of Product A and Product B
Adobe Captivate
8.4
Ratings
1% below category average
KnowBe4 Compliance Plus
8.1
Ratings
4% below category average
Multi-Lingual Support7.00 Ratings7.90 Ratings
Structured Learning10.00 Ratings8.00 Ratings
Historical Metrics8.00 Ratings8.40 Ratings
Cloud-Based Content10.00 Ratings8.10 Ratings
Automation & Integration7.00 Ratings7.80 Ratings
Course Searches00 Ratings8.10 Ratings
Best Alternatives
Adobe CaptivateKnowBe4 Compliance Plus
Small Businesses
iSpring Learn
iSpring Learn
Score 9.6 out of 10
iSpring Learn
iSpring Learn
Score 9.6 out of 10
Medium-sized Companies
Infosec Skills
Infosec Skills
Score 9.9 out of 10
Infosec Skills
Infosec Skills
Score 9.9 out of 10
Enterprises
Infosec Skills
Infosec Skills
Score 9.9 out of 10
Infosec Skills
Infosec Skills
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe CaptivateKnowBe4 Compliance Plus
Likelihood to Recommend
9.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
9.1
(0 ratings)
Usability
8.0
(0 ratings)
8.2
(0 ratings)
Availability
1.8
(0 ratings)
9.1
(0 ratings)
Performance
7.3
(0 ratings)
8.2
(0 ratings)
Support Rating
5.8
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
2.7
(0 ratings)
9.1
(0 ratings)
Configurability
5.5
(0 ratings)
7.3
(0 ratings)
Ease of integration
8.6
(0 ratings)
-
(0 ratings)
Product Scalability
8.2
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe CaptivateKnowBe4 Compliance Plus
Likelihood to Recommend
Adobe Captivate is well suited for software training. Even though we do not use the software simulation recording feature, we simulate the environment with screenshots and then roundtrip into Photoshop to make edits to a screenshot For example, they added 3 new fields and it affects 25 different slides in the course. I dummy up the 3 new fields in Photoshop, copy the layers with the new fields, flatten and save the screenshot and it's instantly updated in Abode Captivate. I then locate the next slide that needs the same new fields added and round trip into Photoshop and then I just select Paste in Place and flatten and save. The alignment is perfect and the screenshots never leave Adobe Captivate. I had a course that I had to do this to with about 25 slides and it was easy peasy.
Read full review
The entire suite does well to accommodate any compliance training needs my organization has. It is easy to configure, maintain, and create reporting on. We have it enabled to be managed by our HR team for HR related trainings and our tech admins oversee any other requirements that our teams may have. Overall a solid product.
Read full review
Pros
  • Easy learning curve. Captivate makes it easy for a new user to pick it up and understand where to begin. Adobe, in general, does this very well and Captivate is no exception. When you begin using Captivate, many of the tasks to create a video come naturally as things are laid out in a way that makes sense.
  • Embedding with LMS (Learning Management Systems). Adobe has made it very easy to deploy your produced video to any of the popular LMS's available. Captivate also gives you a very easy way of including a SCORM score for any quizzes that must be passed at the end of the video in order to proceed to the next video.
  • Capturing Audio has never been easier. With Captivate you can easily add voice-over audio that you can record directly inside of Captivate, or import a pre-recorded audio clip. You can import sounds from other sources for effects in the video and Captivate already includes all of the commonly used sounds for mouse-clicks, error sounds, etc.
Read full review
  • Easy to find training modules
  • Modules are short enough to keep user attention span
  • Material within those modules are easy to understand
  • The quizzes aren't stressful to the point of fearing to fail
  • Content stays fresh, modules retire and new ones that are updated are released
Read full review
Cons
  • Templates. There seem to be "themes," but Adobe Captivate has a terrible time saving any sort of object preferences which makes it really difficult when a set of courses need to follow branding guidelines. I have to create a basic course and set up all my colors and whatnot and start every course using that.
  • Ease of use. It is like pulling teeth sometimes to get Adobe Captivate to do things. You may be able to get it to do it, but it'll be like a dozen or more steps which make creating courses incredibly tedious.
  • A bigger focus on software simulation. Adobe Captivate isn't designed for simulation, I get that, and I am happy it does as much as it does. However, it could be better to capture actions and things within a program. For instance, click and drag options and hot-key combinations.
Read full review
  • perhaps some pre-built content packages as template starters would be helpful
  • some better explanation of what features exist in which places and how they work
  • content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite")
  • more functionality to save content topics into personal collections for later use
Read full review
Likelihood to Renew
We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to Articulate. We'll need a license for another year and/or until Adobe comes out with a true update to the software.
Read full review
We do simply love all the products . This is the best platform we have ever used . Employees like the variety of all the module. We love the fact they are offered in so many languages. The in house produced series is so interesting. The employees no longer feel like it’s arduous.
Read full review
Usability
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Read full review
From the admin side, the layout of KnowBe4 Compliance Plus is very user friendly and allows you to setup what is needed when it comes to different trainings, automatically assigning trainings to users if they've failed simulations, etc. The reporting makes it easy to identify who might need additional training. For the users, the interface clearly shows what trainings have been assigned and the deadline to complete those trainings, lets you know what trainings have already been complete, etc. It lays it out very simple to make it easy to understand for everyone.
Read full review
Reliability and Availability
No answers on this topic
It's always available. We have rarely encountered any issues at all. The fact that we have an assigned account manager, ensures we are getting very rapid responses and acknowledgement. This person quickly escalates any issues to the technical team and we usually get a resolution within a day or two
Read full review
Performance
No answers on this topic
Everything loads quite rapidly, and this has never been an issue. The automated summary reports that are sent to me remove me from even having to go run them. I love this platform. It's changed the way I work, and we have used a few different platforms in the past. Anybody looking should look no further. This is the best! Forget the rest.
Read full review
Support Rating
It is difficult to get in touch with Adobe Captivate support. With a seemingly limited number of resources, mostly outsourced, getting in contact with someone to help troubleshoot an issue is challenging. Typically wait times are long, and the desired path to resolution is to use an existing knowledge base or a self-help guide. It is certainly not a user-friendly experience.
Read full review
Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.
Read full review
Online Training
No answers on this topic
Great modules geared to adults
Read full review
Implementation Rating
I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with Articulate.
Read full review
It was goood. It required tech support from both sides but it was not hard
Read full review
Alternatives Considered
While Captivate has some awesome niche features for some circumstances, currently it cannot beat the ease of use with Storyline. Whether it's content, variables, quizes, etc. things are just "easier" in Storyline. Even something as simple as triggering an event when the timeline reaches a certain point. We continue to keep Captivate and Storyline because we're hoping it Captivate will continue building its integration with other Adobe apps and become our and the industry standard.
Read full review
KnowBe4 has cornered the market on phishing simulation training, but their real gem is their training platform. The platform is super easy to setup, manage, and has great automation tools. Makes management trivial and if for some reason you do have an issue, their support team is top notch and will help you solve any problem or use case you might need
Read full review
Scalability
No answers on this topic
We love the variety of training available. The training is available in available in numerous languages for our international business. There is always new training is constantly being released. Our users find the training entertaining yet informative. We love pushing out training on a monthly basis and making it smaller chunks. This really resonates with our busy employees. It's great that we have so much selection and that it is broken down in small chunks. I get excited when I see new training. It really gives me comfort knowing that KnowBe4 is staying on top of current and evolving trends, and rapidly releasing content. AI is occurring almost everywhere we look these days, and it's great to see freshly released content coming out a very regular basis. Being able to target different divisions within our organization with targeted job specific training is a game changer. We even have our board of directors taking training designed for executives. The tracking and the reporting also really help show the improvement, and those that need more work. The fact that we can automate training that are launched when users start within our organization also eliminated the need for manual intervention, giving me my time back as an administrator
Read full review
Return on Investment
  • Adobe Captivate has allowed our instructors to engage students in ways we never have before.
  • Instructors who have used Adobe Captivate in our organization have reported higher levels of engagement with their courses and their students, theoretically leading to improved assessment of student performance.
Read full review
  • The time saved looking for, reviewing, distributing and tracking learning/training sessions has greatly reduced as we moved to KnowBe4 Compliance Plus Dashboard. Everything is in one place and new content comes out often.
  • Individualized, train at your own pace, sessions have been a big plus for our employees. No more sitting in a classroom with others. They can now do it whenever it fits their schedule/workload.
Read full review
ScreenShots

KnowBe4 Compliance Plus Screenshots

Screenshot of the Compliance Plus library, which includes content from multiple training publishers and comes with various types of media formats.Screenshot of the Compliance Plus training module, which is accessible through the ModStore.