Adobe Captivate vs. Docebo Learning Platform

Adobe Captivate is well suited for software training. Even though we do not use the software simulation recording feature, we simulate the environment with screenshots and then roundtrip into Photoshop to make edits to a screenshot For example, they added 3 new fields and it affects 25 different slides in the course. I dummy up the 3 new fields in Photoshop, copy the layers with the new fields, flatten and save the screenshot and it's instantly updated in Abode Captivate. I then locate the next slide that needs the same new fields added and round trip into Photoshop and then I just select Paste in Place and flatten and save. The alignment is perfect and the screenshots never leave Adobe Captivate. I had a course that I had to do this to with about 25 slides and it was easy peasy.

Incentivized

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Incentivized

• Easy learning curve. Captivate makes it easy for a new user to pick it up and understand where to begin. Adobe, in general, does this very well and Captivate is no exception. When you begin using Captivate, many of the tasks to create a video come naturally as things are laid out in a way that makes sense.
• Embedding with LMS (Learning Management Systems). Adobe has made it very easy to deploy your produced video to any of the popular LMS's available. Captivate also gives you a very easy way of including a SCORM score for any quizzes that must be passed at the end of the video in order to proceed to the next video.
• Capturing Audio has never been easier. With Captivate you can easily add voice-over audio that you can record directly inside of Captivate, or import a pre-recorded audio clip. You can import sounds from other sources for effects in the video and Captivate already includes all of the commonly used sounds for mouse-clicks, error sounds, etc.

Incentivized

• The user interface is well designed and for the most part very intuitive.
• Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
• Docebo is an open system that has many integrations.

• Templates. There seem to be "themes," but Adobe Captivate has a terrible time saving any sort of object preferences which makes it really difficult when a set of courses need to follow branding guidelines. I have to create a basic course and set up all my colors and whatnot and start every course using that.
• Ease of use. It is like pulling teeth sometimes to get Adobe Captivate to do things. You may be able to get it to do it, but it'll be like a dozen or more steps which make creating courses incredibly tedious.
• A bigger focus on software simulation. Adobe Captivate isn't designed for simulation, I get that, and I am happy it does as much as it does. However, it could be better to capture actions and things within a program. For instance, click and drag options and hot-key combinations.

Incentivized

• Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
• LMS admin cannot proxy into another user's account.
• Training videos have a size limit.

Incentivized

We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to Articulate. We'll need a license for another year and/or until Adobe comes out with a true update to the software.

Incentivized

Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.

Incentivized

It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS

Incentivized

It is difficult to get in touch with Adobe Captivate support. With a seemingly limited number of resources, mostly outsourced, getting in contact with someone to help troubleshoot an issue is challenging. Typically wait times are long, and the desired path to resolution is to use an existing knowledge base or a self-help guide. It is certainly not a user-friendly experience.

Incentivized

The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with Articulate.

Incentivized

While Captivate has some awesome niche features for some circumstances, currently it cannot beat the ease of use with Storyline. Whether it's content, variables, quizes, etc. things are just "easier" in Storyline. Even something as simple as triggering an event when the timeline reaches a certain point. We continue to keep Captivate and Storyline because we're hoping it Captivate will continue building its integration with other Adobe apps and become our and the industry standard.

Incentivized

Docebo had a better account manager at the time who actively explained and answered all our questions even before we signed any contracts. The other system providers would only do the same once we've signed. Additionally, in terms of capabilities, it was clear that Docebo was able to hit all our use cases whereas the others would find it challenging/needlessly expensive to do so. Others would bloat the cost/double the cost for an internal-external setup. That, or they would not be able to data share across the internal-external setup. Additionally, Docebo was actively investing in AI/machine learning back in 2020, so we were able to see some parts of how it worked on their system, even before we became a paying customer.

Incentivized

• Adobe Captivate has allowed our instructors to engage students in ways we never have before.
• Instructors who have used Adobe Captivate in our organization have reported higher levels of engagement with their courses and their students, theoretically leading to improved assessment of student performance.

Incentivized

• Our candidates were 30 percent more likely to get hired
• Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
• Our clients were angry why were we hiding these new candidates for so long🤣

Incentivized