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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Campaign

    Score7 out of 10
    N/AAdobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.N/A

    Campayn

    Score8 out of 10
    N/ACampayn is an email marketing solution built around features such as contact management, mobile availability, and detailed reporting capabilities.

    $19

    per month

    Pricing
    Adobe CampaignCampayn
    Editions & Modules
    No answers on this topic
    Basic
    $19
    per month
    Unlimited
    $39
    per month
    Offerings
    Pricing Offerings
    Adobe CampaignCampayn
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pay-as-you-go is perfect if you don't send emails frequently. Get credits that never expire and use them as you need them.
    More Pricing Information
    Community Pulse
    Adobe CampaignCampayn
    Considered Both Products
    Adobe
    No answer on this topic
    Campayn
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    38 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    43 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Adobe CampaignCampayn
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Adobe Campaign and Campayn
    Feature
    Adobe Campaign
    -
    Ratings
    Campayn
    7.7
    2 Ratings
    3% below category average
    WYSIWYG email editor00 Ratings8.02 Ratings
    Dynamic content00 Ratings8.02 Ratings
    Ability to test dynamic content00 Ratings7.02 Ratings
    Landing pages00 Ratings8.02 Ratings
    Mobile optimization00 Ratings8.02 Ratings
    Email deliverability reporting00 Ratings9.02 Ratings
    List management00 Ratings7.02 Ratings
    Triggered drip sequences00 Ratings7.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Adobe Campaign and Campayn
    Feature
    Adobe Campaign
    -
    Ratings
    Campayn
    7.0
    2 Ratings
    9% below category average
    Dashboards00 Ratings9.02 Ratings
    Standard reports00 Ratings6.02 Ratings
    Custom reports00 Ratings6.02 Ratings
    Best Alternatives
    Adobe CampaignCampayn
    Small Businesses
    Listrak
    Score9.3 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Marin Software
    Score9.1 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    Listrak
    Score9.3 out of 10
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe CampaignCampayn
    Likelihood to Recommend
    5.0
    (98 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.4
    (5 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (42 ratings)
    -
    (0 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (41 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe CampaignCampayn
    Likelihood to Recommend
    Adobe
    Multi-Channel Campaign Management: I have found Adobe Campaign to be excellent for managing campaigns across multiple channels, including email, mobile, social media, and web. Its centralized platform allows me to plan, execute, and track campaigns effectively, making it ideal for organizations with diverse marketing channels. For example, when I was running a campaign to promote a new product launch across email, SMS, and social media channels, Adobe Campaign provided me with the tools to orchestrate and track the campaign seamlessly. I could ensure consistent messaging and a cohesive customer experience across different channels.
    Read full review
    Campayn
    For product promotion and newsletters, I would surely recommend Campayn. We use this software for sending weekly newsletters to our clients. This software adds a lot of information with beautiful designs so that our clients get a good idea of our communication. With the help of this software, we send our digital brochures also. It can easily handle this process and gives us good results.
    Incentivized
    Read full review
    Pros
    Adobe
    • It allows me to capture leads through various sources, such as website forms or landing pages.
    • It offers a centralized repository where I can securely store and manage customer data, encompassing contact information, preferences, transaction records, and additional relevant data.
    • It provides robust analytics and reporting capabilities.
    Read full review
    Campayn
    • The user interface of this software is very attractive. It helps users navigate the website easily.
    • It provides a free plan also which is very useful to evaluate this tool before purchasing any subscription plan.
    • It also provides free email templates which can be edited as per the requirement.
    Incentivized
    Read full review
    Cons
    Adobe
    • Adobe Campaign does not have a high enough sales intelligence to let us know which landing page format would be the most optimal for the proper development of our mass marketing operations, which in the long run would also help with customer collection.
    • Does not directly track the number of people who enter our website, beyond sending them automated messages depending on whether they entered a certain section of the site. This problem is important, because it does not allow us to get complete tracking results in that area.
    • The platform does not do social media marketing extensively enough to let us create dynamic evaluations on the results of interactions that are obtained within social networks, which creates a huge margin of error in our analytical results messages, and so we have stopped applying social marketing.
    Incentivized
    Read full review
    Campayn
    • Personally I am not very impressed with its reporting feature. It is not as comprehensive as its competitors.
    • I found less segmentation options for contacts. It should be slightly more.
    • Its customer service is not very active and quick. It takes lot of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Once you go for Neolane you are a bit stuck with it, so we will most likely stay with Neolane. Cost of investment and training are the main factors at work here. We havesimply have invested too much in the product to stop using it after 2 years. That said, my score of 8 does not imply that the product is worthy of getting an 8 but reflects our willingness to renew. Given that upgrading to a new version will cost again a substantial sum, we most likely will keep using the current version we are on which is 6X.
    Read full review
    Campayn
    No answers on this topic
    Usability
    Adobe
    Thanks to this tool we are taking more internal control of the creation and deployment of campaigns with less dependency on an ESP. We can pre-program marketing publications, being able to concentrate on the target audience. It helps me manage email campaigns with real-time tracking.
    Read full review
    Campayn
    No answers on this topic
    Reliability and Availability
    Adobe
    Aside from frequent error prompts, the program is quite dependable
    Read full review
    Campayn
    No answers on this topic
    Support Rating
    Adobe
    Although there is a lot of material available on the internet to answer questions, I still feel a lack of commitment and delay in the responses of the support, but as a whole, it leaves nothing to be desired. I believe that, in the great majority, companies sin in the desired support, but we cannot generalize. But this one, in particular, has a wide range of specialists and well-qualified management, but I believe that it is not so bad.
    Read full review
    Campayn
    No answers on this topic
    Online Training
    Adobe
    test ans
    Read full review
    Campayn
    No answers on this topic
    Alternatives Considered
    Adobe
    As we tried to centralise the marketing automation platform within the enterprise, Adobe Campaign can plug into several instances of Salesforce.com for lead management queues. All other marketing automation platforms can only plug into one instance of Salesforce.com. Adobe Campaign was also able to handle the complexity and challenges of our enterprise data which are a result of years of legacy, mergers and acquisitions and data aggregation.
    Incentivized
    Read full review
    Campayn
    I used to send emails through Sendloop but I was not happy with the editor. I used to compromise on many features to create beautiful newsletters. But in Campayn I found the easy-to-use email editor which helped me create beautiful newsletters as per my requirements. Its drag and drop feature saved lots of time. So I started using this software from then on.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    Not everything was great at all times. It was handled accordingly, pricing was reasonable for what was purchased. It was the best value on the market at the time of purchase.
    Incentivized
    Read full review
    Campayn
    No answers on this topic
    Return on Investment
    Adobe
    • Talking about profits can be subjective if you don't take into account the periodic variations between net and gross profit margins, but fortunately with Adobe Campaign, it is easy to notice these differences quickly.
    • Results have always seemed relative to us, as they vary greatly depending on how much is invested.
    Incentivized
    Read full review
    Campayn
    • Digital reach is more cost-effective than physical reach. With Campayn, we send our information anywhere in this world at very little cost.
    • It helps us to increase our customer base by adding sign-up forms in our emails.
    • We don't need to print a lot of materials as we can make digital formats of those materials and send them via this software.
    Incentivized
    Read full review
    ScreenShots