So, starting off, Cool Edit Pro is NOT a replacement for Adobe Audition. I used to use Cool Edit Pro and there is a world of difference in quality and ability. I use Adobe Audition for post-production editing. it it very well suited for that application. Truncate, fade, add a second or 2 of silence at the end or beginning, save as MP3 or almost any other format a client would want to receive the file in
WaveLab is well-suited when you want to apply a lot of VST FX processing to audio, or do a real-time recording and be able to hear how the FX processing sounds as you're recording. It is an excellent tool for recording in the studio. However, it lacks the sophisticated multitrack capabilities you find in a Digital Audio Workstation (DAW), instead of focusing on the features of an audio editor. It is also great for quickly opening, editing, and saving a lot of files because of how fast it is.
Realtime FX Chain - This is the big one for me. I always had both WaveLab and Sound Forge (along with some other audio editing programs, and using Pro Tools at school). Of the two, I preferred Sound Forge for its user interface and hotkeys, but I preferred WaveLab for its realtime FX. The ability to easily chain FX together and tweak them on the fly while the audio is playing is enormous for me.
Speed - Quite simply, saving a huge file in WaveLab is orders of magnitude faster than in Sound Forge. To this day, I don't know why that is, but it's just faster. Opening and saving files is a breeze in WaveLab, while in some other audio editing programs, it can take 30 seconds or a minute for a large file.
Audition is serious app that will require time to master. While Adobe has done an excellent job of making it approachable, there is a considerable learning curve to unlocking its best features. Knowing that, going in should ease user frustration.
There hasn't been anything I've wanted to accomplish with my audio files that Audition has not permitted.
User Interface and Hotkeys - I've always struggled with the UI in WaveLab, and even after all these years, I am just much faster in Sound Forge. I used to have a job as an audio editor, where I edited hundreds of hours of interviews. By using the "Mark" feature, I could easily cut out silence, "ums" and "ahs," and other audio artifacts in Sound Forge. I struggled to do the same in WaveLab but was never able to work even a fraction as quickly.
Built-In Audio Processing - I much prefer Sound Forge's built-in audio tools like time-stretching, normalization, compression, and so on. WaveLab has many of the same tools, but I have not found them to be as easy to use, and in some cases, nonexistent (relying instead on a VST plugin).
Adobe Audition is now my primary software choice for all audio production. Since I have invested so much time in learning many of the features, I have no need to adopt another app or platform for the foreseeable future. As an avid Adobe fan, I trust my choice in selecting Audition and have no plans to change
It isn't easy to just jump in and learn the program, though most of Adobe products aren't easy to use the first time around. They UI is not friendly, and it is cumbersome and intimidating when you first try it. For simple audio changes, it seems to difficult to use, but for the more advanced audio work, it's the perfect solution.
I’d rate Adobe Audition’s availability as very reliable. It’s almost always available when we need it. We’ve had very few issues with crashes or errors, and no unplanned outages. As long as the system meets the hardware requirements and everything’s kept up to date, it runs smoothly. Any hiccups we’ve had were usually tied to updates or third-party plugins—not the app itself.
I’d rate Adobe Audition’s performance as strong. Projects load quickly, and editing—whether it's applying effects, scrubbing audio, or rendering—runs smoothly, even with larger files. Exports complete in a reasonable time, especially with solid hardware. It also plays well with other Adobe tools like Premiere Pro without slowing things down. As long as your system meets the specs, performance is fast and stable across the board.
I have not contacted support but given the large amount of users, I have no doubt that most problems can be solved fairly easily. A cursory search for known issues in Adobe Audition yields a support website with many workarounds posted by the official Audition team. They seem responsive and eager to continue fixing bugs and improving the application, which I take as a sign that their support is top notch, as I would expect from my experience using other Adobe products.
I have never contacted Steinberg, so I am not sure how responsive they are. Still, I've watched countless tutorials on audio editing and mastering in WaveLab, so I am pleased with the level of support available from the online community of users. It is a much-loved program among audio industry professionals, and there are all sorts of great tutorials, tips, and tricks available online.
Adobe offers a good mix of tutorials, videos, and help articles that cover the basics and some advanced features. It’s easy to follow, especially for beginners. That said, if you're looking for deep dives or very specific use cases, you might need to look beyond Adobe's official resources—forums and third-party videos helped fill in those gaps.
Overall, I was pretty satisfied with the implementation. Setting up Adobe Audition was straightforward, especially since it fit well with the other Adobe tools we were already using. There were a few small bumps in getting everyone up to speed, but nothing major. Once we had things configured the way we wanted, it ran smoothly and became part of our regular workflow pretty quickly.
Ableton is the only similar program I know. It's easier to use at times, but it would cost extra. Adobe Audition comes with Adobe Creative Cloud, and I regularly use Premiere Pro, Photoshop, and Lightroom, so staying in the Adobe family makes sense cost-wise for me. I don't want to pay money for other programs since I pay a reasonable amount for CC.
I am relatively agnostic about what audio software I use. I still use WaveLab to this day, 21 years later, for applications where I want to apply effects chains and tweak them in real-time. Sound Forge even can't do this for some reason. But when I have a lot of editing to do, I'll typically open Sound Forge instead, because I prefer the workflow of using the "M" hotkey to mark the audio as it's playing, and then quickly skip through markers and edit out audio artifacts. When I'm recording a vocalist, however, if I am not using a Digital Audio Workstation (like Ableton Live), then I do prefer WaveLab. I can apply VST effects in real-time to the audio coming in through the sound card input and playing back in their headphones.
I’d rate Adobe Audition’s scalability as strong overall. It works well across different departments—whether it's for podcasting, video production, or training content. Since it’s part of the Adobe Creative Cloud, it’s easy to manage licenses and updates across teams and locations. The only limitation might be that it’s single-user per license, so collaboration isn’t real-time like some cloud tools, but for most audio workflows, that hasn’t been a major issue.
Removing unwanted sounds was very easy with Adobe Audition - An example would worth to mention is an unwanted phone call during an interview. The phone rang, the microphone recorded everything correctly, and with the help of Adobe Audition, everything can be successfully cured. To do this, you need to open the file with the original recording in the sound wave mode.