Adobe Acrobat vs. Tungsten PaperPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$19.99
per month
Tungsten PaperPort
Score 8.0 out of 10
N/A
Tungsten PaperPort (formerly from Kofax and Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.
$99
one-time fee per license
Pricing
Adobe AcrobatTungsten PaperPort
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
PaperPort Standard
$99
one-time fee per license
PaperPort Professional
$199
one-time fee per license
Offerings
Pricing Offerings
Adobe AcrobatTungsten PaperPort
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPerpetual license products, there are no subscription or maintenance fees. Buy once, own forever.
More Pricing Information
Community Pulse
Adobe AcrobatTungsten PaperPort
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Adobe AcrobatTungsten PaperPort
Small Businesses
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Score 9.5 out of 10
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Score 9.5 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
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Score 9.4 out of 10
Enterprises
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Tungsten Capture
Score 8.0 out of 10
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Score 8.0 out of 10
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User Ratings
Adobe AcrobatTungsten PaperPort
Likelihood to Recommend
9.1
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
9.0
(0 ratings)
Usability
9.3
(0 ratings)
10.0
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
8.1
(0 ratings)
-
(0 ratings)
Support Rating
7.8
(0 ratings)
-
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.6
(0 ratings)
-
(0 ratings)
Configurability
8.5
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatTungsten PaperPort
Likelihood to Recommend
Adobe Acrobat is well-suited for editing documents and combining them into a single document if you have such a need. It is super easy, and you can even rearrange the order in which you combine them by simply dragging the documents into the desired order. Adobe Acrobat is great for adding contact documents to your website that customers fill out and complete. Adobe sends it to your email and alerts you so you can then manage the contact from there.
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It's a good tool for the organization which still send or receive a lot of paper documents. Keeping a track of paper receipts and documents is messy and not sustainable beyond a point. With Kofax PaperPort, the documents can be digitized and stored and even the information can be structured and the processes can be automated.
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Pros
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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  • The editing of a PDF or image by cleaning up an image are most important to me.
  • Ability to remove scanning artifacts from difficult to scan items at the actual pixel level.
  • The ability to set scanner profiles makes workflow easier.
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Cons
  • Maintain the layout when converting; sometimes, it loses the layout, and things are misaligned.
  • This makes it easier to write in custom text on a PDF, but sometimes I have to convert it from a PDF to a doc to achieve.
  • Menu could be easier to find things.
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  • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
  • When you combine two PDFs, it should retain the title of the one that's on top.
  • The send to bar should be easier to change.
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Likelihood to Renew
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
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PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
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Usability
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
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For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.
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Reliability and Availability
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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No answers on this topic
Performance
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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No answers on this topic
Support Rating
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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No answers on this topic
Online Training
Easy to follow and understand
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No answers on this topic
Implementation Rating
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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No answers on this topic
Alternatives Considered
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
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Tungsten PaperPort has actually gone through SEVERAL ownership changes since I began using it - I think I initially started using it when it came bundled with a Visioneer scanner...?... but regardless, I've used it for a very long time, and it's continued to get better. I've not actually tried any other similar software. This works, and I intend to stick with it.
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Scalability
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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No answers on this topic
Return on Investment
  • Automation of contract offer generation enabled the HR team to reduce the time to process contracts by 97%.
  • The automated workflow is more accurate and decreased document errors by up to 90 percent.
  • The signature collecting process was cut from a minimum of 30 minutes to only 2 minutes.
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  • Simple focus on organization of files
  • Efficient later, when searching for files
  • Convenient throughout the office, as we're all accessing a shared data store
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.