Adobe Acrobat vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$19.99
per month
OpenText Documentum
Score 8.4 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
Adobe AcrobatOpenText Documentum
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatOpenText Documentum
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatOpenText Documentum
Features
Adobe AcrobatOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Adobe Acrobat
-
Ratings
OpenText Documentum
9.2
Ratings
14% above category average
Content capture & imaging00 Ratings10.00 Ratings
File sync, storage & archiving00 Ratings9.00 Ratings
Document management00 Ratings9.00 Ratings
Records management00 Ratings9.00 Ratings
Content search & retrieval00 Ratings9.00 Ratings
Enterprise content collaboration00 Ratings9.00 Ratings
Content publishing & creation00 Ratings9.00 Ratings
Security, risk management & information governance00 Ratings10.00 Ratings
Contract lifecycle management00 Ratings9.00 Ratings
Automated workflows00 Ratings9.00 Ratings
Artificial intelligence00 Ratings9.00 Ratings
Mobile support00 Ratings9.00 Ratings
Integration00 Ratings10.00 Ratings
Best Alternatives
Adobe AcrobatOpenText Documentum
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MediaValet
MediaValet
Score 9.1 out of 10
Enterprises
M‑Files
M‑Files
Score 8.9 out of 10
MediaValet
MediaValet
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatOpenText Documentum
Likelihood to Recommend
9.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
8.0
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
8.1
(0 ratings)
9.0
(0 ratings)
Support Rating
7.8
(0 ratings)
7.0
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.6
(0 ratings)
9.0
(0 ratings)
Configurability
8.5
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatOpenText Documentum
Likelihood to Recommend
Adobe Acrobat is well-suited for editing documents and combining them into a single document if you have such a need. It is super easy, and you can even rearrange the order in which you combine them by simply dragging the documents into the desired order. Adobe Acrobat is great for adding contact documents to your website that customers fill out and complete. Adobe sends it to your email and alerts you so you can then manage the contact from there.
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What are the document volume, the throughput - currently and expected in year, 3 years etc.? Is the company doing content management on international level, where access from multiple locations is needed - then Documentum can be good investment. What ECM system will be used for - document storage, document lifecycle or retention? Or all of the above? - Documentum works very well if all 3 items are combined, yet for storage there must be cheaper and more easily adaptable solutions available.
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Pros
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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  • It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
  • Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
  • Highly configurable.
  • Very fast searching capabilities.
  • Highly scalable.
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Cons
  • Maintain the layout when converting; sometimes, it loses the layout, and things are misaligned.
  • This makes it easier to write in custom text on a PDF, but sometimes I have to convert it from a PDF to a doc to achieve.
  • Menu could be easier to find things.
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  • Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
  • Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
  • Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
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Likelihood to Renew
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
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Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Usability
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
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No answers on this topic
Reliability and Availability
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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No answers on this topic
Performance
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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No answers on this topic
Support Rating
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Support is better than with ECM, but could use some improvement.
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Online Training
Easy to follow and understand
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No answers on this topic
Implementation Rating
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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No answers on this topic
Alternatives Considered
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
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Subjective but here's how I see it: Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere) Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)
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Scalability
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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No answers on this topic
Return on Investment
  • Automation of contract offer generation enabled the HR team to reduce the time to process contracts by 97%.
  • The automated workflow is more accurate and decreased document errors by up to 90 percent.
  • The signature collecting process was cut from a minimum of 30 minutes to only 2 minutes.
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  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.