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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat

    Score8.8 out of 10
    N/AAdobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

    $29.99

    per month per seat

    M‑Files

    Score8.9 out of 10
    N/AM-Files is a platform for knowledge work automation. M-Files helps knowledge workers to find information faster, work smarter, and achieve more. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies…N/A
    Pricing
    Adobe AcrobatM‑Files
    Editions & Modules
    Acrobat Pro for Individuals
    $19.99
    per month
    Acrobat Pro for Teams
    $23.99
    per month per user
    Acrobat Studio for Individuals
    $24.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe AcrobatM‑Files
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe AcrobatM‑Files
    Considered Both Products
    Adobe
    Chose Adobe Acrobat
    Adobe Acrobat is an integrated tool, which captures open/view, edit and sign/stamp features all together in a single software without adds or advertisements. When cloud feature is added then it becomes an essential tool for the office work. Mobile version is a good plus to …
    Incentivized
    MFiles
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    487 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    423 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    486 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    341 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    372 Answers
    No answers on this topic
    Best Alternatives
    Adobe AcrobatM‑Files
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Adobe Acrobat
    Score8.8 out of 10
    Medium-sized Companies
    Esker
    Score10 out of 10
    Esker
    Score10 out of 10
    Enterprises
    Tungsten Capture
    Score8 out of 10
    Tungsten Capture
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe AcrobatM‑Files
    Likelihood to Recommend
    9.1
    (481 ratings)
    9.9
    (68 ratings)
    Likelihood to Renew
    9.7
    (26 ratings)
    9.9
    (15 ratings)
    Usability
    9.3
    (237 ratings)
    8.2
    (12 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (3 ratings)
    Performance
    8.1
    (8 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.8
    (56 ratings)
    8.0
    (11 ratings)
    Online Training
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    9.6
    (9 ratings)
    8.2
    (8 ratings)
    Configurability
    8.5
    (2 ratings)
    9.6
    (2 ratings)
    Contract Terms and Pricing Model
    6.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    4.0
    (3 ratings)
    7.0
    (3 ratings)
    Vendor pre-sale
    5.5
    (2 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Adobe AcrobatM‑Files
    Likelihood to Recommend
    Adobe
    The 12 primary users represent our core Human Resources, Payroll, and Finance operations teams. Within this group, HR managers use the platform to oversee employee lifecycle events, handle benefits administration, and process new-hire onboarding. The payroll specialists and finance staff manage bi-weekly payroll runs, direct deposits, tax compliance, and general ledger reporting. Additionally, a couple of operational team leads use administrative access to approve timesheets, track attendance, and monitor departmental PTO accruals.
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    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
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    Pros
    Adobe
    • For the business account, the Adobe Acrobat rep assigned to your account will actively look for ways to save you money.
    • We have found that our rep from Adobe Acrobat Business Account reviews our usage and related apps and has offered helpful tips on better ways to complete tasks we historically undertake with their software. They have saved us a great deal of time and money. They make us efficient.
    • The apps they offer that combine with the primary program are relevant to the tasks our business performs, and they function at a high level and never fail. It's really quite remarkable.
    Incentivized
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    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
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    Cons
    Adobe
    • Fonts can default (but not always) if the designer doesn't perform due diligence before generating PDFs.
    • The one area Adobe Acrobat is not good at: generating PDFs straight from a website. The results are touch-and-go.
    • The basic nav controls take a little getting used to. What I initially expected to be in one spot could only be found elsewhere.
    Incentivized
    Read full review
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    Likelihood to Renew
    Adobe
    Option 1: Cross-Departmental MixThe 12 Adobe Acrobat users in our organization represent several key business functions across operations:Legal & Compliance (3 users): Redact confidential information, review terms, and handle legally binding e-signatures for contracts.Finance (3 users): Consolidate financial statements, convert spreadsheets into secure PDFs, and process vendor invoices.Human Resources (2 users): Manage fillable onboarding paperwork, store confidential employee records, and distribute company policies.Sales (2 users): Send out client proposals, track service agreements, and capture executive signatures.Marketing (2 users): Review collateral proofs, combine media packages, and optimize PDF sizes for web distribution.
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    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
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    Usability
    Adobe
    The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
    Incentivized
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    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
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    Reliability and Availability
    Adobe
    We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
    Incentivized
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    MFiles
    always there.
    Incentivized
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    Performance
    Adobe
    One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
    Incentivized
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    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    Support Rating
    Adobe
    For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
    Incentivized
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    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    In-Person Training
    Adobe
    No answers on this topic
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
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    Online Training
    Adobe
    Easy to follow and understand
    Incentivized
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    MFiles
    They answer all questions and record your training for later use.
    Incentivized
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    Implementation Rating
    Adobe
    I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
    Incentivized
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    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    Alternatives Considered
    Adobe
    In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
    Incentivized
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    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    Contract Terms and Pricing Model
    Adobe
    The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
    Incentivized
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    MFiles
    No answers on this topic
    Scalability
    Adobe
    I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
    Incentivized
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    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    Return on Investment
    Adobe
    • Automation of contract offer generation enabled the HR team to reduce the time to process contracts by 97%.
    • The automated workflow is more accurate and decreased document errors by up to 90 percent.
    • The signature collecting process was cut from a minimum of 30 minutes to only 2 minutes.
    Incentivized
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    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    ScreenShots

    Adobe Acrobat Screenshots

    Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items