TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat

    Score8.8 out of 10
    N/AAdobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

    $29.99

    per month per seat

    Conga Composer

    Score9.6 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Pricing
    Adobe AcrobatConga Composer
    Editions & Modules
    Acrobat Pro for Individuals
    $19.99
    per month
    Acrobat Pro for Teams
    $23.99
    per month per user
    Acrobat Studio for Individuals
    $24.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe AcrobatConga Composer
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe AcrobatConga Composer
    Considered Both Products
    Adobe
    No answer on this topic
    Conga
    Chose Conga Composer
    Conga is better than the rest.
    Incentivized
    Chose Conga Composer
    Not applicable.
    Incentivized
    Chose Conga Composer
    We used Microsoft Word- their mail merge option. We'd use reports to export the data we collected, created a Word template and did a mail merge from there. All that being said, yes this option is free, but the amount of time it takes was absolutely ridiculous over time. The …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    487 Answers
    90%
    Would buy again
    105 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    423 Answers
    93%
    Delivers good value for the price
    90 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    486 Answers
    90%
    Happy with the feature set
    105 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    341 Answers
    91%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    372 Answers
    90%
    Implementation went as expected
    78 Answers
    Best Alternatives
    Adobe AcrobatConga Composer
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Formstack for Salesforce
    Score9 out of 10
    Medium-sized Companies
    Esker
    Score10 out of 10
    Formstack for Salesforce
    Score9 out of 10
    Enterprises
    Tungsten Capture
    Score8 out of 10
    Formstack for Salesforce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe AcrobatConga Composer
    Likelihood to Recommend
    9.1
    (481 ratings)
    9.7
    (112 ratings)
    Likelihood to Renew
    9.7
    (26 ratings)
    8.9
    (15 ratings)
    Usability
    9.3
    (237 ratings)
    7.4
    (7 ratings)
    Availability
    10.0
    (2 ratings)
    3.6
    (1 ratings)
    Performance
    8.1
    (8 ratings)
    3.6
    (2 ratings)
    Support Rating
    7.8
    (56 ratings)
    5.5
    (9 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (9 ratings)
    3.7
    (5 ratings)
    Configurability
    8.5
    (2 ratings)
    1.8
    (1 ratings)
    Contract Terms and Pricing Model
    6.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (8 ratings)
    2.7
    (2 ratings)
    Product Scalability
    10.0
    (2 ratings)
    3.6
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    2.7
    (1 ratings)
    Vendor post-sale
    4.0
    (3 ratings)
    1.8
    (1 ratings)
    Vendor pre-sale
    5.5
    (2 ratings)
    3.3
    (2 ratings)
    User Testimonials
    Adobe AcrobatConga Composer
    Likelihood to Recommend
    Adobe
    The 12 primary users represent our core Human Resources, Payroll, and Finance operations teams. Within this group, HR managers use the platform to oversee employee lifecycle events, handle benefits administration, and process new-hire onboarding. The payroll specialists and finance staff manage bi-weekly payroll runs, direct deposits, tax compliance, and general ledger reporting. Additionally, a couple of operational team leads use administrative access to approve timesheets, track attendance, and monitor departmental PTO accruals.
    Read full review
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Pros
    Adobe
    • For the business account, the Adobe Acrobat rep assigned to your account will actively look for ways to save you money.
    • We have found that our rep from Adobe Acrobat Business Account reviews our usage and related apps and has offered helpful tips on better ways to complete tasks we historically undertake with their software. They have saved us a great deal of time and money. They make us efficient.
    • The apps they offer that combine with the primary program are relevant to the tasks our business performs, and they function at a high level and never fail. It's really quite remarkable.
    Incentivized
    Read full review
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Cons
    Adobe
    • Fonts can default (but not always) if the designer doesn't perform due diligence before generating PDFs.
    • The one area Adobe Acrobat is not good at: generating PDFs straight from a website. The results are touch-and-go.
    • The basic nav controls take a little getting used to. What I initially expected to be in one spot could only be found elsewhere.
    Incentivized
    Read full review
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Option 1: Cross-Departmental MixThe 12 Adobe Acrobat users in our organization represent several key business functions across operations:Legal & Compliance (3 users): Redact confidential information, review terms, and handle legally binding e-signatures for contracts.Finance (3 users): Consolidate financial statements, convert spreadsheets into secure PDFs, and process vendor invoices.Human Resources (2 users): Manage fillable onboarding paperwork, store confidential employee records, and distribute company policies.Sales (2 users): Send out client proposals, track service agreements, and capture executive signatures.Marketing (2 users): Review collateral proofs, combine media packages, and optimize PDF sizes for web distribution.
    Read full review
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Usability
    Adobe
    The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
    Incentivized
    Read full review
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
    Incentivized
    Read full review
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Performance
    Adobe
    One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
    Incentivized
    Read full review
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Support Rating
    Adobe
    For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
    Incentivized
    Read full review
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Online Training
    Adobe
    Easy to follow and understand
    Incentivized
    Read full review
    Conga
    No answers on this topic
    Implementation Rating
    Adobe
    I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
    Incentivized
    Read full review
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
    Incentivized
    Read full review
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
    Incentivized
    Read full review
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Scalability
    Adobe
    I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
    Incentivized
    Read full review
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Professional Services
    Adobe
    No answers on this topic
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Automation of contract offer generation enabled the HR team to reduce the time to process contracts by 97%.
    • The automated workflow is more accurate and decreased document errors by up to 90 percent.
    • The signature collecting process was cut from a minimum of 30 minutes to only 2 minutes.
    Incentivized
    Read full review
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Screenshots

    Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks