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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    Conga Composer

    Score9.6 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Pricing
    Adobe Acrobat SignConga Composer
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Acrobat SignConga Composer
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$34.99 license per monthOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignConga Composer
    Considered Both Products
    Adobe
    Chose Adobe Acrobat Sign
    DocuSign, for example, has a more "native" integration to Salesforce. It solves many use cases and manages the redlining process well. Customization can be complex (as with others) however, offers an easier experience than Conga. Adobe Sign is typically a part of our process …
    Incentivized
    Conga
    Chose Conga Composer
    Conga is better than the rest.
    Incentivized
    Chose Conga Composer
    Not applicable.
    Incentivized
    Chose Conga Composer
    Adobe Sign is good for document creation, but is obviously far more limited in terms of what it can pull in terms of formatting and data. It is particularly janky when using Word documents and needs to use PDFs to get the maximum out of it.

    Steelbrick is good for quotations as …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    176 Answers
    90%
    Would buy again
    105 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    149 Answers
    93%
    Delivers good value for the price
    90 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    174 Answers
    90%
    Happy with the feature set
    105 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    110 Answers
    91%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    132 Answers
    90%
    Implementation went as expected
    78 Answers
    Best Alternatives
    Adobe Acrobat SignConga Composer
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    Foxit eSign
    Score9.8 out of 10
    Formstack for Salesforce
    Score9 out of 10
    Medium-sized Companies
    MSB Docs
    Score9.4 out of 10
    Formstack for Salesforce
    Score9 out of 10
    Enterprises
    Conga Sign
    Score7.8 out of 10
    Formstack for Salesforce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignConga Composer
    Likelihood to Recommend
    7.0
    (227 ratings)
    9.7
    (112 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    8.9
    (15 ratings)
    Usability
    7.2
    (193 ratings)
    7.4
    (7 ratings)
    Availability
    9.0
    (5 ratings)
    3.6
    (1 ratings)
    Performance
    9.0
    (4 ratings)
    3.6
    (2 ratings)
    Support Rating
    7.3
    (164 ratings)
    5.5
    (9 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    3.7
    (5 ratings)
    Configurability
    9.0
    (3 ratings)
    1.8
    (1 ratings)
    Ease of integration
    5.0
    (2 ratings)
    2.7
    (2 ratings)
    Product Scalability
    8.0
    (3 ratings)
    3.6
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    2.7
    (1 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    1.8
    (1 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    3.3
    (2 ratings)
    User Testimonials
    Adobe Acrobat SignConga Composer
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    Conga
    No answers on this topic
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
    Read full review
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Professional Services
    Adobe
    No answers on this topic
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks