AddSearch vs. Luigi's Box

We're very happy with the search results, and even better, the ability to impact the actual results with their weighting and priority tools. The integration was easy enough, but the expectations during the sales process was that the AddSearch team would handle more of the implementation. At the end of the day this wasn't a huge deal due to our internal engineering team, but is a caveat for others. We're happy to see continued development of the product and the infusion of AI in the feature set.

Incentivized

Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.

• Ease of use for admin
• Ability to impact results
• Integration within your own site
• Data
• Product improvements

Incentivized

• Recognising synonyms and mis-spellings to still show our customers accurate and relevant search results.
• Great analytics section showing trending searches and non-converting searches, aiding in future product development and our priorities for what products we want to show the customer.
• The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.

• Data exports
• Onboarding and expectation setting

Incentivized

• More choice for customisation and layout would be good.
• More payment options for example the choice to pay via direct debit.

As I mentioned in the previous points, Luigis Box helped us to improve the overall services for our customers, whether in the area of ​​product search, optimization of various processes, improvement of service quality, etc. Within our company, all of us who work with him are really satisfied with him. If we were to recommend the tool we use to other companies, Luigi's Box would be a clear choice for us :)

Their support is excellent. Quick and helpful.

AddSearch was not as customizable as the other solutions we looked at, but it was also seemed to be the easiest to integrate. Ultimately, the integration time took longer than expected, but was still relatively easy. The interface was an easier to use interface than the competitors we looked at. Price was also a factor as AddSearch was a lower cost.

Incentivized

The price is a lot better than Clerk, and the speed of integration is much simpler. Our IT team had so many issues intergating Clerk and the price kept on increasing. Whereas with Luigi's Box it was the exact opposite. Price is good for the system you receive and the integration is easy.

Incentivized

• Our search results have significantly improved and increased click through rate by 15% just in the first two weeks
• We had no ability to tweak results with our previous solution and now we do. We've gone from 0 to 100 with the ability on that.

Incentivized

• Simple construction of a data feed = low cost
• Easy to implement with the provided script - without having to hire a programmer
• The search results presented after minor configuration are much better than in search engines built into SaaS e-commerce