AddSearch vs. Elastic Enterprise Search

We're very happy with the search results, and even better, the ability to impact the actual results with their weighting and priority tools. The integration was easy enough, but the expectations during the sales process was that the AddSearch team would handle more of the implementation. At the end of the day this wasn't a huge deal due to our internal engineering team, but is a caveat for others. We're happy to see continued development of the product and the infusion of AI in the feature set.

Incentivized

Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.

Incentivized

• Ease of use for admin
• Ability to impact results
• Integration within your own site
• Data
• Product improvements

Incentivized

• It's very easy to implement. The documentation is great and you can be up and running very quickly.
• It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
• Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.

Incentivized

• Data exports
• Onboarding and expectation setting

Incentivized

• Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
• Swiftype is very expensive, this makes it difficult for smaller companies to afford.

Incentivized

AddSearch was not as customizable as the other solutions we looked at, but it was also seemed to be the easiest to integrate. Ultimately, the integration time took longer than expected, but was still relatively easy. The interface was an easier to use interface than the competitors we looked at. Price was also a factor as AddSearch was a lower cost.

Incentivized

Google Search Appliance is no longer supported. Apache Solr is a popular, free open source solution, but it lacks a web crawler and is more difficult to configure and maintain.

Incentivized

• Our search results have significantly improved and increased click through rate by 15% just in the first two weeks
• We had no ability to tweak results with our previous solution and now we do. We've gone from 0 to 100 with the ability on that.

Incentivized

• It has a positive impact as it helps traders and other users to seamlessly use applications.
• It has a positive ROI and we would know the results in time to come.

Incentivized