AddSearch is a hosted search tool for any website from the company of the same name in Helsinki. It is presented as fast and able to works on all devices to give users full control. The vendor states users of AddSearch will experience an instant search with a modern and beautiful interface. The system has been built to scale to large amounts of users all across the globe.
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Elastic Enterprise Search
Score 6.2 out of 10
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Elastic Enterprise Search Swiftype is a platform with modules for Site Search, App Search and Workplace Search, that boasts powering search for thousands of enterprises and websites. The services were developed by Swiftype and acquired by Elastic in late 2017. Powered by Elasticsearch, the vendor states Elastic Enterprise Search is fast, with proven, optimized relevance models designed for real-life, natural search.
We're very happy with the search results, and even better, the ability to impact the actual results with their weighting and priority tools. The integration was easy enough, but the expectations during the sales process was that the AddSearch team would handle more of the implementation. At the end of the day this wasn't a huge deal due to our internal engineering team, but is a caveat for others. We're happy to see continued development of the product and the infusion of AI in the feature set.
It excels at quickly adding powerful and flexible search capabilities to a web site--especially if you want to populate the search index via a web crawler. It's great if you want a solution that's easy to learn and easy to manage. But you're paying for this ease of use, so if you want/need a free solution you'll have to look elsewhere.
Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
Swiftype is very expensive, this makes it difficult for smaller companies to afford.
AddSearch was not as customizable as the other solutions we looked at, but it was also seemed to be the easiest to integrate. Ultimately, the integration time took longer than expected, but was still relatively easy. The interface was an easier to use interface than the competitors we looked at. Price was also a factor as AddSearch was a lower cost.
We selected Swiftype compared to Google as it is very well designed and has a great layout. The technical support helps anytime we need them. They also provide great support. The analytics provided are also great and provide excellent features. It is easy to use and configure. It has excellent integration with sites and mobile applications. We have done a feasibility analysis with other products such as Algolia, Elasticsearch, Apache Solr.
