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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADAPTcrm

    Score7.2 out of 10
    N/AADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A

    Nimble

    Score9.9 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    ADAPTcrmNimble
    Editions & Modules
    No answers on this topic
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    ADAPTcrmNimble
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ADAPTcrmNimble
    Considered Both Products
    ADAPT Software Applications, Inc.
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    ADAPTcrmNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    9.0
    3 Ratings
    15% above category average
    Nimble
    8.5
    30 Ratings
    10% above category average
    Customer data management / contact management8.73 Ratings9.529 Ratings
    Workflow management9.73 Ratings8.428 Ratings
    Territory management8.73 Ratings8.724 Ratings
    Opportunity management8.73 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings9.429 Ratings
    Contract management9.03 Ratings8.523 Ratings
    Quote & order management9.73 Ratings6.621 Ratings
    Interaction tracking8.43 Ratings9.227 Ratings
    Channel / partner relationship management9.03 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    9.2
    3 Ratings
    20% above category average
    Nimble
    8.1
    22 Ratings
    7% above category average
    Case management9.73 Ratings7.922 Ratings
    Call center management9.03 Ratings8.220 Ratings
    Help desk management9.03 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    16% above category average
    Nimble
    8.7
    27 Ratings
    14% above category average
    Lead management9.03 Ratings8.426 Ratings
    Email marketing8.73 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    18% above category average
    Nimble
    8.2
    29 Ratings
    8% above category average
    Task management9.73 Ratings8.529 Ratings
    Billing and invoicing management8.73 Ratings8.418 Ratings
    Reporting9.03 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    18% above category average
    Nimble
    8.9
    27 Ratings
    16% above category average
    Forecasting9.03 Ratings8.923 Ratings
    Pipeline visualization8.73 Ratings8.827 Ratings
    Customizable reports9.73 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    15% above category average
    Nimble
    8.6
    29 Ratings
    14% above category average
    Custom fields8.73 Ratings9.029 Ratings
    Custom objects8.43 Ratings8.322 Ratings
    Scripting environment8.73 Ratings8.518 Ratings
    API for custom integration9.02 Ratings8.820 Ratings
    Security
    Comparison of Security features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    9.1
    3 Ratings
    9% above category average
    Nimble
    9.3
    26 Ratings
    11% above category average
    Single sign-on capability9.03 Ratings9.424 Ratings
    Role-based user permissions9.23 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    8.7
    3 Ratings
    17% above category average
    Nimble
    8.4
    29 Ratings
    13% above category average
    Social data9.03 Ratings8.429 Ratings
    Social engagement8.43 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    8.9
    3 Ratings
    19% above category average
    Nimble
    8.8
    25 Ratings
    18% above category average
    Marketing automation9.03 Ratings8.725 Ratings
    Compensation management8.72 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of ADAPTcrm and Nimble
    Feature
    ADAPTcrm
    8.7
    2 Ratings
    17% above category average
    Nimble
    8.3
    27 Ratings
    12% above category average
    Mobile access8.72 Ratings8.327 Ratings
    Best Alternatives
    ADAPTcrmNimble
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADAPTcrmNimble
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.5
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    8.5
    (19 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.8
    (19 ratings)
    User Testimonials
    ADAPTcrmNimble
    Likelihood to Recommend
    ADAPT Software Applications, Inc.
    We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    ADAPT Software Applications, Inc.
    • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
    • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
    • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    ADAPT Software Applications, Inc.
    • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    ADAPT Software Applications, Inc.
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    ADAPT Software Applications, Inc.
    Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    ADAPT Software Applications, Inc.
    CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
    Incentivized
    Read full review
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    ADAPT Software Applications, Inc.
    ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    ADAPT Software Applications, Inc.
    • It has resulted in growth of our company.
    • It has enabled to make more connections in market.
    • It has proved as a time saver for us.
    • Its cost has a major negative impact on us.
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots