TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aculab Cloud

    Score7 out of 10
    N/AAculab Cloud gives the user programmable, easy to integrate APIs which can be used to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax - with pay-as-you-go pricing and no specialist telephony equipment needed. Aculab Cloud builds upon Aculab’s core competence by combining complex technologies into what the vendor presents as a powerful, flexible and easy to use platform. Boasting accurate answering machine detection and fully…N/A

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    Aculab CloudPhone.com
    Editions & Modules
    No answers on this topic
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    Aculab CloudPhone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    Aculab CloudPhone.com
    Cloud PBX
    Comparison of Cloud PBX features of Aculab Cloud and Phone.com
    Feature
    Aculab Cloud
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Hosted PBX00 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
    User templates00 Ratings10.02 Ratings
    Call reports00 Ratings10.02 Ratings
    Directory of employee names00 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of Aculab Cloud and Phone.com
    Feature
    Aculab Cloud
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    18% above category average
    Answering rules00 Ratings10.02 Ratings
    Call recording00 Ratings10.02 Ratings
    Call park00 Ratings10.01 Ratings
    Call screening00 Ratings10.02 Ratings
    Message alerts00 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Aculab Cloud and Phone.com
    Feature
    Aculab Cloud
    -
    Ratings
    Phone.com
    10.0
    1 Ratings
    23% above category average
    Audio conferencing00 Ratings10.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Aculab Cloud and Phone.com
    Feature
    Aculab Cloud
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Mobile app for iOS00 Ratings10.01 Ratings
    Mobile app for Android00 Ratings10.01 Ratings
    Best Alternatives
    Aculab CloudPhone.com
    Small Businesses
    Telegram
    Score9.2 out of 10
    Zoom Phone
    Score9 out of 10
    Medium-sized Companies
    Telegram
    Score9.2 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    Enterprises
    Telegram
    Score9.2 out of 10
    Google Voice
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Aculab CloudPhone.com
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Aculab CloudPhone.com
    Likelihood to Recommend
    Aculab
    No answers on this topic
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    Pros
    Aculab
    No answers on this topic
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    Cons
    Aculab
    No answers on this topic
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    Return on Investment
    Aculab
    No answers on this topic
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    ScreenShots

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard