TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveTrail

    Score8 out of 10
    N/AActiveTrail maintains a near 100% delivery rate to inbox with full anti-spam compliance, manages ISP relations, supports multiple languages, enables user-friendly creation of email business communications (including campaigns and newsletters), includes pre-designed responsive templates, and provides advanced reporting and analytics so companies can optimize their use of email and attain higher return on investment. The vendor's goal is to offer a personal touch in the impersonal era of…N/A

    Autoklose

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Autoklose, a VanillaSoft brand, is an SEP solution, presenting a combined package of sales email automation and tracking, contact and email campaign management with sequence templates and optimization.

    $59.99

    per month per user

    Pricing
    ActiveTrailAutoklose
    Editions & Modules
    No answers on this topic
    Auto Kloser
    $59.99
    per month per user
    Advanced Kloser
    $69.99
    per month per user
    Accelerated Kloser
    $99.99
    per month per user
    Offerings
    Pricing Offerings
    ActiveTrailAutoklose
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    ActiveTrailAutoklose
    Considered Both Products
    ActiveTrail LTD.
    No answer on this topic
    VanillaSoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    87%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    30 Answers
    Best Alternatives
    ActiveTrailAutoklose
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    Mad Mimi
    Score10 out of 10
    HubSpot Sales Hub
    Score8.5 out of 10
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    Everest (Return Path + 250ok)
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    Mixmax
    Score8.8 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    Groove, a Clari company
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActiveTrailAutoklose
    Likelihood to Recommend
    -
    (0 ratings)
    8.6
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (30 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (30 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ActiveTrailAutoklose
    Likelihood to Recommend
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Incentivized
    Read full review
    Pros
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Incentivized
    Read full review
    Cons
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Incentivized
    Read full review
    Likelihood to Renew
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    We love it and it works
    Read full review
    Usability
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Incentivized
    Read full review
    Reliability and Availability
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    We have really had no issues.
    Incentivized
    Read full review
    Performance
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    Always loads fast.
    Incentivized
    Read full review
    Support Rating
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Incentivized
    Read full review
    In-Person Training
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    Jelena is amazing! Very knowledgable. Great instructor.
    Incentivized
    Read full review
    Online Training
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    Jelena is fantastic. She always responds to emails immediately.
    Incentivized
    Read full review
    Implementation Rating
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    It is extremely easy to implement and start using right away
    Read full review
    Alternatives Considered
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Incentivized
    Read full review
    Scalability
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Incentivized
    Read full review
    Return on Investment
    ActiveTrail LTD.
    No answers on this topic
    VanillaSoft
    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Incentivized
    Read full review
    ScreenShots

    ActiveTrail Screenshots

    Screenshot of DashboardScreenshot of Marketing funnelsScreenshot of Landing page templatesScreenshot of Email templatesScreenshot of Predictive Delivery (ON)Screenshot of Sign up form templates

    Autoklose Screenshots

    Screenshot of Step 01: Set up your campaignScreenshot of Step 02: Choose your recipientsScreenshot of Step 03: Select the best converting templateScreenshot of Step 04: Customize your e-mail sequence