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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveData

    Score10 out of 10
    N/AN/A

    $129

    one-time fee

    SAP Customer Data Solutions

    Score8.2 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    ActiveDataSAP Customer Data Solutions
    Editions & Modules
    Basic
    $129
    one-time fee
    No answers on this topic
    Offerings
    Pricing Offerings
    ActiveDataSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ActiveDataSAP Customer Data Solutions
    Considered Both Products
    Information Active
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    38 Answers
    Features
    ActiveDataSAP Customer Data Solutions
    Tag Management
    Comparison of Tag Management features of ActiveData and SAP Customer Data Solutions
    Feature
    ActiveData
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    28 Ratings
    6% below category average
    Tag library00 Ratings7.827 Ratings
    Tag variable mapping00 Ratings7.725 Ratings
    Ease of writing custom tags00 Ratings7.826 Ratings
    Rules-driven tag execution00 Ratings7.826 Ratings
    Tag performance monitoring00 Ratings7.925 Ratings
    Page load times00 Ratings8.026 Ratings
    Mobile app tagging00 Ratings7.625 Ratings
    Library of JavaScript extensions00 Ratings7.724 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of ActiveData and SAP Customer Data Solutions
    Feature
    ActiveData
    -
    Ratings
    SAP Customer Data Solutions
    7.9
    28 Ratings
    4% below category average
    Standard visitor segmentation00 Ratings7.928 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings7.627 Ratings
    Website personalization00 Ratings8.126 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of ActiveData and SAP Customer Data Solutions
    Feature
    ActiveData
    -
    Ratings
    SAP Customer Data Solutions
    7.9
    29 Ratings
    7% below category average
    Account Scoring00 Ratings7.627 Ratings
    Customer Data Governance00 Ratings8.128 Ratings
    Data Connectors00 Ratings7.829 Ratings
    Data Enhancement00 Ratings7.929 Ratings
    Data Ingestion00 Ratings7.729 Ratings
    Data Storage00 Ratings8.129 Ratings
    Data Visibility00 Ratings7.829 Ratings
    Event Data00 Ratings7.727 Ratings
    Identity Resolution00 Ratings8.227 Ratings
    User Ratings
    ActiveDataSAP Customer Data Solutions
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    ActiveDataSAP Customer Data Solutions
    Likelihood to Recommend
    Information Active
    No answers on this topic
    SAP
    No answers on this topic
    Pros
    Information Active
    No answers on this topic
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Information Active
    No answers on this topic
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Information Active
    No answers on this topic
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Information Active
    No answers on this topic
    SAP
    No answers on this topic
    Reliability and Availability
    Information Active
    No answers on this topic
    SAP
    Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
    Incentivized
    Read full review
    Performance
    Information Active
    No answers on this topic
    SAP
    No answers on this topic
    Support Rating
    Information Active
    No answers on this topic
    SAP
    No answers on this topic
    In-Person Training
    Information Active
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Online Training
    Information Active
    No answers on this topic
    SAP
    No answers on this topic
    Implementation Rating
    Information Active
    No answers on this topic
    SAP
    No answers on this topic
    Alternatives Considered
    Information Active
    No answers on this topic
    SAP
    There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
    Incentivized
    Read full review
    Scalability
    Information Active
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Return on Investment
    Information Active
    No answers on this topic
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform