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ActiveBatch Workload Automation vs. ServiceNow Orchestration

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveBatch Workload Automation

    Score7.5 out of 10
    N/AActiveBatch from Advanced Systems Concepts in New Jersey is IT workload automation software.N/A

    ServiceNow Orchestration

    Score8 out of 10
    N/AServiceNow® Orchestration automates IT and business processes for operations management. It includes Password Reset, Client Software Distribution, and activity packs. The solution is designed to support IT administrators, helping to reduce tasks, improve productivity, and automate and accelerate processes.N/A
    Pricing
    ActiveBatch Workload AutomationServiceNow Orchestration
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ActiveBatch Workload AutomationServiceNow Orchestration
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ActiveBatch Workload AutomationServiceNow Orchestration
    Considered Both Products
    Redwood Software
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    ActiveBatch Workload AutomationServiceNow Orchestration
    Workload Automation
    Comparison of Workload Automation features of ActiveBatch Workload Automation and ServiceNow Orchestration
    Feature
    ActiveBatch Workload Automation
    9.6
    22 Ratings
    15% above category average
    ServiceNow Orchestration
    8.2
    2 Ratings
    1% below category average
    Multi-platform scheduling9.620 Ratings9.01 Ratings
    Central monitoring9.622 Ratings7.02 Ratings
    Logging9.621 Ratings9.02 Ratings
    Alerts and notifications9.622 Ratings8.02 Ratings
    Analysis and visualization9.621 Ratings8.01 Ratings
    Application integration9.621 Ratings8.01 Ratings
    User Ratings
    ActiveBatch Workload AutomationServiceNow Orchestration
    Likelihood to Recommend
    9.6
    (23 ratings)
    8.5
    (2 ratings)
    Usability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ActiveBatch Workload AutomationServiceNow Orchestration
    Likelihood to Recommend
    Redwood Software
    No answers on this topic
    ServiceNow
    No answers on this topic
    Pros
    Redwood Software
    • Businesses can use ActiveBatch to plan tasks based on parameters like frequency, dependencies, and the time of day. By automating typical actions like backups and data transfers, businesses can make sure that crucial operations go off without a hitch.
    • Multiple systems and apps can be used in complicated workflows that ActiveBatch can automate. For instance, it can automate a workflow for processing orders from beginning to end, from the customer order through inventory control and delivery through the processing of invoices and payments.
    • Files can be sent between many platforms and systems safely with ActiveBatch. Transfers to cloud-based storage systems like Amazon S3 and Microsoft Azure are also included in this. SFTP and FTP transfers are also included.
    Read full review
    ServiceNow
    • Ticket submission.
    • Issue progress.
    • Technical issue resolving.
    • Email notifications.
    Incentivized
    Read full review
    Cons
    Redwood Software
    • On RARE occasions, have seen scheduling properties changed that don't take effect.
    • Simpler to understand/more robust reporting options would be nice to have.
    • Maybe I'm missing something, but why doesn't the Instances view show completion time? Just execution time and duration.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    Redwood Software
    We can easily add new plans/jobs in our batch schedules. Also, coordination with reporting and QA jobs is simple to do. Building schedules, restarting jobs, triggering dependencies is easy to understand. The system is very stable and allows us to easily see overall processing times.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Redwood Software
    My colleague contacted them directly, I only know hearsay on this but it was not good.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    Redwood Software
    The workload automation solution is based on the specific needs of an organization, as well as the features, capabilities, and costs of various solutions. A thorough evaluation process and consideration of these factors can help ensure the selection of a solution that aligns with overall business objectives and meets the specific needs of the organization.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    Redwood Software
    • I have not run numbers to determine hard impact, but a quick estimate is that at least one job is running for a average of about 6 hours per day - that 6 hours, if done by hand, would equate to about 30 - 40 hours per day (and in some cases, could not be duplicated manually, as the job repeats faster than a person could accomplish one cycle.)
    Read full review
    ServiceNow
    • Manage IT issues.
    • Log multiple tickets.
    • Comprehensive platform for entire bank.
    • Helps effectively solve hundreds of issues by prioritizing them.
    Incentivized
    Read full review
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